Integrity 1st Car Pros - Plano (TX)

Scott Aduddell I highly recommend this family owned repair shop. I had several issues with my Truck that ended up taking a few attempts to sort out properly. The team here at Innovative made sure that the job was done correctly. My old truck is now running better than ever. Thank you Ken, Tommy, Rick and the rest of the crew!

James Bagley All the crew are amazing with their caring, honest approach to diagnose and not change good parts out, but be precise. I went to 6 shops, including Audi Plano service center Majors identification of the low voltage from the ecm to the A5 Quattro camshaft position sensor. They swapped parts from left to right to confirm the cam parts were good, but the ecm was not . I got an estimate, and insurance covered my bills, too . My car was waiting on parts at their lot for weeks with no parking fees when parts were ordered. The staff will earn your trust . The manager will follow up to make everything right also.

Mansour Elsharawy These guys fixed my cars broken AC with speed and a fair price! Super nice and they were so honest, didnt try to sell me something I didnt need. 10/10!

Charles Hampton Go ask for Lucky!! The man most definitely fits his name, I had a flat on my 22 scatpack charger. The discount tire right next door didn’t have it in stock and told me I’d have to try later in the day or tomorrow (this was around 8:40 am btw). This place also didn’t have the tire on hand. Luck expedited a delivery, got the tire on hand and had it replaced and me back on the road within an hr. You’ve earned a new loyal customer! These Pirellis ride niceeee.

Yin Huang Great customer service. Very honesty people. They’ll let you know and show you the issues and provide competitive price. They get the job done quickly, the wait time is much shorter than most the auto shops. I feel safe to drive every time walking out this place. Give them a try and you’ll come back. Plus they are very nice to the customers. So glad I found them. No doubt they can open more locations.

Allaina Ferguson I discovered Plano Lube & Auto Repair one morning leaving a local gym and I’ve been a customer ever since. I stopped in for an oil change and they got me in and out…QUICKLY! And at a reasonable price. My most recent visit included several services and they even cleaned off my engine and everything under the hood. Of course I’ll be back!

Bernadette Garcia I highly recommend this Automotive shop! They won’t let you down & guarantee their work! I’ve been going here for all my repairs for a few years. Recently I had to go in for several repairs. The staff is so friendly & great at what they do! Billy & Walter went above and beyond in getting all repairs done properly. Walter was so patient in educating me on my vehicle’s issues & what needed to be done. Billy made sure the repairs that had been made were perfect & even did a Goodwill repair for me that I wasn’t expecting. I love that it’s a family owned small business that work with high standards & so much integrity. Thank you to all the staff for taking great care of my vehicle repairs! I will be a loyal customer for life!

Mark Bentsen I cannot recommend Lee enough if youre looking for an honest and pragmatic mechanic for your high mileage vehicles. Lees expertise and integrity have consistently impressed me over the years. One of the standout qualities of Lee is his honesty when it comes to vehicle repairs. He wont try to upsell unnecessary fixes or push you into spending money on repairs that can be avoided. Instead, he takes the time to carefully assess the situation and provides you with straightforward advice on what truly needs to be fixed and what you could live with for the time being. Lees practical approach is refreshing. He understands that high mileage vehicles may have their quirks and that not every issue requires immediate attention. He takes into account factors like the age, condition, and overall value of your vehicle, allowing you to make informed decisions about repairs and maintenance. His guidance has saved me both time and money by knowing when its more cost-effective to shop for a new car rather than pouring endless repairs into an aging vehicle. What sets Lee apart from other mechanics is his dedication to his craft. Hes not simply someone who relies on computer codes to diagnose problems. Instead, he combines his extensive knowledge with hands-on experience to accurately diagnose and resolve issues. This approach ensures that the root cause of the problem is addressed, leading to long-lasting solutions and avoiding unnecessary return visits. Lees passion for his work and commitment to providing exceptional service is evident in every interaction. He takes the time to explain the repairs needed in a clear and understandable manner, ensuring that youre well-informed throughout the process. Additionally, he delivers his services promptly and efficiently, so you can get back on the road with confidence. If youre tired of mechanics who prioritize profit over your best interests, I highly recommend seeing Lee. His honesty, practicality, and genuine expertise make him the go-to mechanic for high mileage vehicles. Save yourself the headache of dealing with subpar service and put your trust in Lee for all your automotive needs. You wont be disappointed!

John woodmansee I have a one off car. It is a 70 VW Squareback built on a 2001 Subaru frame and drivetrain. They were able to figure out a number of electrical systems on my car and kept me rolling along just fine. Thanks Ace!!

Tahir Raees Found Leksfixit after weeks of looking around for my 06 LS430 water pump/timing belt service with very low miles. Very friendly, knowledgeable, will give his best opinion but will not force it upon you. Very responsive over text and keeps you updated throughout the service. I will be going here for all my Lexus and Toyota issues. I have recommended him to everyone I know with a Lexus/Toyota. Love Sasa!