Sun Auto Tire & Service - Helotes (TX)

5 /5 David Alton Clark: Gina is outstanding—she’s the main reason I keep returning to Sun Auto for my vehicle service. With over 60 years of experience and a long career in customer service, I can confidently say Gina is the best. She treats every customer like family and genuinely cares about our needs. Steven, who worked on my vehicle, was equally impressive. He was thorough, professional, and gave me complete confidence in the quality of his work. After decades of working with various companies for oil changes and maintenance, I can honestly say this Sun Auto location has the best team I’ve ever encountered. Gina and Steven, thank you for consistently going above and beyond. You truly deserve recognition for your exceptional service!

4 /5 Rachel Wall: I really like this place and Im happy I went. They did a full and thorough inspection of my car and provided pictures. They fixed everything that needed to be done with my car and more. They care about the safety of each driver and theyre very friendly. Thanks to them, I get to drive safely back home to my loved ones.

1 /5 Joe M: Definitely do not recommend going to this place. They lied to me about my brake pads and rotors. Sun Auto said rotors were glazed and pads were worn off. They tried to charge me $1200 for full replacement. So I took my car to my Toyota dealer for a second opinion. They said my brake pads were fine and rotors are not glazed. I appreciate service centers who are honest, but Sun Auto is not!

5 /5 Matthew OBrien: Sun Auto Tire & Service single-handedly restored my faith in customer service and they are now my hands-down favorite business to bring my vehicles! I recently contacted them on a busy Friday afternoon after a vehicle we planned to drive for a weekend getaway picked up a duplex nail in the rear tire and they told me to come by ASAP. They took care of my issue in 1.5 hours and we were on the road with minimal time lost due to Gina, the service advisor, and Stephen, the technician, who took truly outstanding care of us. In a world full of lamentation over the supposed loss of true customer service, right in my backyard (Helotes), I found an exemplary case study in it being alive and well. Despite not wanting any further vehicle issues, we hope to see yall soon & Thank You So Much!!

5 /5 Destiny Guerra: Staff is very welcoming. The service desk and customer wait area was very clean. They were helpful with getting me fast and reliable service. My estimate was clear & fees were reasonable. Communication exceeded my expectations! Will be revisiting if necessary in the future. Thanks for the great customer service!