Marlow Automotive - Plano (TX)

Michaela Hardy They definitely live up to the name and showed Integrity start to finish! I found this place due to high reviews and I see why they have the rating they do. Their prices are fair and competitive with the area. If you find a lower price, I doubt you will find better customer service than you will receive here. It’s unmatched and top notch. From assisting with my transportation, to warranty on the parts, to complimentary soda/ coffee/water, thank you note, and all friendly helpful staff. They answered my many many questions and need for explanation / education with patience and clarity. They were upfront on all pricing and will not proceed until you sign and accept. The app they use is also very helpful to have everything digital to see and read what was done or wrong with pictures. Would highly recommend them. Also as a female, sometimes coming to these places can feel very uncomfortable. It’s important to me that everyone made me feel comfortable and respected. They definitely strive for excellence and to make sure the customer is satisfied.

Alireza Abedi Great service with affordable pricing. They are honest about the price and help their customer find quality parts to ensure safety and longevity.

Yin Huang Great customer service. Very honesty people. They’ll let you know and show you the issues and provide competitive price. They get the job done quickly, the wait time is much shorter than most the auto shops. I feel safe to drive every time walking out this place. Give them a try and you’ll come back. Plus they are very nice to the customers. So glad I found them. No doubt they can open more locations.

Alyssa Bennett I cannot say enough about what Scott and his crew have done for me. I moved to Texas a little over a year ago, up until April this year I had never seen hail in my life! I spoke to a few other places and decided to call Auto Hail Pros Just on a whim, and something just felt right about Scott! I will say it did take Just about 3 weeks, but one entire week of that we were just waiting on the insurance agent to come look at my car. Well worth the wait, and it helps they paid for my rental!! As a little bonus Scott even gave me a $100 gift card to a car wash. I mean how fantastic? My car looks great, and I am more than happy. Thank you to Scott and everyone who worked on my car!!

Arokiait usa Very happy with work done by Bavarian auto care to fix my Lexus. They are one of the best auto mechanics in DFW area . Very professional and honest . Highly recommend them .

Jinyoung Park-Turner I had a few maintenance items to take care of and I went to Yelp to secure some quotes from local mechanics. Honesty Automotive answered all of my many questions and never seemed annoyed with me. It was clear that they would value my business far more than anyone else I was getting a quote from. So l decided to get the work done here. I called about making an appointment and they immediately found my quote, making the transition from the Yelp conversation to phone very smooth. And when I got there, they knew it was me. It was so nice to not have to explain everything all over again at each touch point. The shop is about half an hour away from my place so l opted to wait there and work. From the moment I arrived until I left, everyone was courteous and did their best to keep me apprised of what was going on with my car. There was zero surprise when it came time for me to pay for the services. It was exactly what we had agreed on. There was a 12 month/12,000 mile warranty with the work, and I already had to use it because my car was making a strange sound. They had their best Honda guy take a look and he identified and fixed the issue super quickly at no cost to me. I highly recommend Honesty Automotive.

Bernadette Garcia I highly recommend this Automotive shop! They won’t let you down & guarantee their work! I’ve been going here for all my repairs for a few years. Recently I had to go in for several repairs. The staff is so friendly & great at what they do! Billy & Walter went above and beyond in getting all repairs done properly. Walter was so patient in educating me on my vehicle’s issues & what needed to be done. Billy made sure the repairs that had been made were perfect & even did a Goodwill repair for me that I wasn’t expecting. I love that it’s a family owned small business that work with high standards & so much integrity. Thank you to all the staff for taking great care of my vehicle repairs! I will be a loyal customer for life!

Grace L I just drove from Denton to this Plano location at Intergrity 1st Car Pros. Shoutout to Tanner, Jason and Steven for taking care of my Kia Sorento. I appreciate the honesty and knowledge that the entire team here has shown me. I was able to get new spark plugs and Fuel Induction service done. I didnt have an appointment but Tanner was able.to assist me immediately. The waiting room is very comfortable and I was also given a free lyft ride to run errands. Im extremely happy with the services. Ill be returning soon with my daughters Honda Civic.

Diamond Smith I had a truly wonderful experience at this shop! From the moment I walked in, the staff greeted me with warmth and kindness, making me feel right at home. They went above and beyond to ensure that both I and my car received top-notch care. Not only did they meticulously handle the repairs my car needed, but they also offered convenient transportation to and from my house. This service made my day so much easier! I really appreciated their attention to detail and commitment to excellent service. Now, knowing that my vehicle is in such capable hands, I will definitely return for any future automotive issues that may arise.

Salman Akram I have been using their services for almost 2 years now. Rafique is VERY knowledgeable and honest person. I highly recommend him.