Onsite Auto Repair - Plano (TX)

samin javidan I’ve been bringing my car here for all my services, and I truly couldn’t ask for a better experience. What matters most to me is honesty — and that’s exactly what sets this shop apart. They’re incredibly trustworthy, and I always feel like they genuinely care about me and my safety. Their work is thorough, reliable, and done with integrity. They never push unnecessary services, and they always explain everything clearly and respectfully. I leave every time with peace of mind, knowing my car has been in the best hands. I’m so grateful for their hard work and dedication. They’ve earned my trust completely, and I wouldn’t take my car anywhere else. Thank you for always going above and beyond!

Jessica H I have been bringing my Volkswagen GTI here for years. They are a family run honest company. Theyve also sent me home when there was not actually something wrong with my car, or the problem could be solved on my own. The owner said he wont replace a part that isnt broken. I really appreciate them, theyre a gem in Plano. Thank you for keeping my girl running smoothly! I could not go into the Volkswagen dealer in Richardson or McKinney without them finding $1000 minimum of repairs on my car. The red flag, their sales department was also really desperate to buy my car every time. Its a manual and a niche of people still really want those. If it was that "broken", why would they want it so badly? An oil leak that they quoted me $960 to repair, once I cleaned my engine bay, magically disappeared, and hasnt come back for 6 years now. What really happened was whoever changed my oil last spilled some oil down the side of my engine, and the dealership thought that was an oil leak. Nope, no more greedy dealerships. So overjoyed that I found a local business to support like Tommys. I have also recommended them to all my coworkers who drive European cars.

Jimmy Le I brought my Audi in for a comprehensive vehicle inspection on March 3rd with a few concerns, one of them being that the coolant level was below the minimum line. Less than a year ago, I had the coolant water pump replaced at this shop, so I wanted them to check if the issue was related and potentially covered under warranty. They suspected a heater hose leak as the cause. When I picked up my car, I asked them to top off the coolant. However, once I got home, I noticed coolant sputtering from a hairline crack in the expansion tank — which turned out to be the actual source of the leak. This critical issue was completely missed during their inspection. More concerning, when I later changed my oil, I discovered that three underbody panels were missing from my car. I had unknowingly been driving without them for nearly a month. No one at the shop informed me that the panels had been removed or that they failed to reinstall them. It is unbelievable to know that someone who worked on my car ignored the fact that they did not reinstall my panels. I originally trusted this shop because of their high ratings and even returned to them for multiple repairs. Unfortunately, after this experience, I can no longer fully trust them. *****Update: After I posted my review, Jon, from Euro Auto, reached out to me the very next day. He apologized for what happened and let me know he’s using it as a learning moment for his team. You can tell he really cares about his business and how his customers feel. Jon went out of his way to make things right and offered great customer service to earn back my trust. I really appreciate that kind of effort, and because of it, I’ll be updating my rating of Euro Auto.

Allaina Ferguson I discovered Plano Lube & Auto Repair one morning leaving a local gym and I’ve been a customer ever since. I stopped in for an oil change and they got me in and out…QUICKLY! And at a reasonable price. My most recent visit included several services and they even cleaned off my engine and everything under the hood. Of course I’ll be back!

Mike J I had a flat tire emergency and was in a real time crunch. The team at Destin Auto Care immediately jumped into action and had me back on the road in under 5 minutes! Their quick response and efficient work saved my day. The staff was professional, friendly, and clearly knows what they’re doing. It’s rare to find a shop that combines speed, quality work, and genuine care for their customers. I’ll definitely be coming back for any future auto needs and highly recommend them to anyone looking for reliable service in Plano.

tendayi museve I have been servicing my 2018 BMW 530i with First Pro Auto for a while now-Theyre are very professional and have reasonable rates. I highly recommend them

Mike Schlink This shop was recommended to me about a year ago. Jason and Don are very professional, knowledgeable and very reasonably priced. Time service is outstanding. I always feel comfortable having them service my car.

Shey I can’t say enough good things about Plano Automotive! From start to finish, the team was professional, honest, and incredibly helpful. They took the time to explain what was going on with my car and didn’t try to upsell me on anything I didn’t need. The service was fast, the pricing was fair, and the quality of the work was top-notch. It’s clear they truly care about their customers and take pride in their work. This is the kind of local shop you can trust—I’ll definitely be coming back for any future car needs!

Diamond Smith I had a truly wonderful experience at this shop! From the moment I walked in, the staff greeted me with warmth and kindness, making me feel right at home. They went above and beyond to ensure that both I and my car received top-notch care. Not only did they meticulously handle the repairs my car needed, but they also offered convenient transportation to and from my house. This service made my day so much easier! I really appreciated their attention to detail and commitment to excellent service. Now, knowing that my vehicle is in such capable hands, I will definitely return for any future automotive issues that may arise.

Stormy Walker The crew hear are so helpful and nice. This is my second time coming here and will be back for all my car care needs. I came back to get my brakes done and an alignment that they recommend the last time I was here. It didnt take that long and my car brakes so much better and driving so much smoother. Will be back!!! Thanks for everything!!