Custer Road Tire and Service - Plano (TX)

Scott Aduddell I highly recommend this family owned repair shop. I had several issues with my Truck that ended up taking a few attempts to sort out properly. The team here at Innovative made sure that the job was done correctly. My old truck is now running better than ever. Thank you Ken, Tommy, Rick and the rest of the crew!

Mark Bentsen I cannot recommend Lee enough if youre looking for an honest and pragmatic mechanic for your high mileage vehicles. Lees expertise and integrity have consistently impressed me over the years. One of the standout qualities of Lee is his honesty when it comes to vehicle repairs. He wont try to upsell unnecessary fixes or push you into spending money on repairs that can be avoided. Instead, he takes the time to carefully assess the situation and provides you with straightforward advice on what truly needs to be fixed and what you could live with for the time being. Lees practical approach is refreshing. He understands that high mileage vehicles may have their quirks and that not every issue requires immediate attention. He takes into account factors like the age, condition, and overall value of your vehicle, allowing you to make informed decisions about repairs and maintenance. His guidance has saved me both time and money by knowing when its more cost-effective to shop for a new car rather than pouring endless repairs into an aging vehicle. What sets Lee apart from other mechanics is his dedication to his craft. Hes not simply someone who relies on computer codes to diagnose problems. Instead, he combines his extensive knowledge with hands-on experience to accurately diagnose and resolve issues. This approach ensures that the root cause of the problem is addressed, leading to long-lasting solutions and avoiding unnecessary return visits. Lees passion for his work and commitment to providing exceptional service is evident in every interaction. He takes the time to explain the repairs needed in a clear and understandable manner, ensuring that youre well-informed throughout the process. Additionally, he delivers his services promptly and efficiently, so you can get back on the road with confidence. If youre tired of mechanics who prioritize profit over your best interests, I highly recommend seeing Lee. His honesty, practicality, and genuine expertise make him the go-to mechanic for high mileage vehicles. Save yourself the headache of dealing with subpar service and put your trust in Lee for all your automotive needs. You wont be disappointed!

David Or Highly recommended! My car broke because of transmission issues. Dealership told me it had to be replaced. They are charging me so much money. Glenda and her team did a great job fixing our car for a great price! The car drives better than ever. They even cleaned out our headlights. They used to be yellow and now they looked brand new. Glad to find this repair car place and will now be my number one place for repairs!

tendayi museve I have been servicing my 2018 BMW 530i with First Pro Auto for a while now-Theyre are very professional and have reasonable rates. I highly recommend them

Jessica H I have been bringing my Volkswagen GTI here for years. They are a family run honest company. Theyve also sent me home when there was not actually something wrong with my car, or the problem could be solved on my own. The owner said he wont replace a part that isnt broken. I really appreciate them, theyre a gem in Plano. Thank you for keeping my girl running smoothly! I could not go into the Volkswagen dealer in Richardson or McKinney without them finding $1000 minimum of repairs on my car. The red flag, their sales department was also really desperate to buy my car every time. Its a manual and a niche of people still really want those. If it was that "broken", why would they want it so badly? An oil leak that they quoted me $960 to repair, once I cleaned my engine bay, magically disappeared, and hasnt come back for 6 years now. What really happened was whoever changed my oil last spilled some oil down the side of my engine, and the dealership thought that was an oil leak. Nope, no more greedy dealerships. So overjoyed that I found a local business to support like Tommys. I have also recommended them to all my coworkers who drive European cars.

Alireza Abedi Great service with affordable pricing. They are honest about the price and help their customer find quality parts to ensure safety and longevity.

Bernadette Garcia I highly recommend this Automotive shop! They won’t let you down & guarantee their work! I’ve been going here for all my repairs for a few years. Recently I had to go in for several repairs. The staff is so friendly & great at what they do! Billy & Walter went above and beyond in getting all repairs done properly. Walter was so patient in educating me on my vehicle’s issues & what needed to be done. Billy made sure the repairs that had been made were perfect & even did a Goodwill repair for me that I wasn’t expecting. I love that it’s a family owned small business that work with high standards & so much integrity. Thank you to all the staff for taking great care of my vehicle repairs! I will be a loyal customer for life!

Carolina Cravens They offer fantastic customer service if you need your state inspection; they’re faster and have easy crate service. This was my first time going here. I enjoyed my experience. They are efficient.

Sherif Samy I had a fantastic experience at this location when I went in for an oil change. "Cole" took care of my car, and he was incredibly professional—not just in his work but also in his customer service. The entire team was great, providing fast and efficient service with no waiting time. Most importantly, they were honest and trustworthy. Highly recommend this place for anyone looking for top-notch car care!

Jinyoung Park-Turner I had a few maintenance items to take care of and I went to Yelp to secure some quotes from local mechanics. Honesty Automotive answered all of my many questions and never seemed annoyed with me. It was clear that they would value my business far more than anyone else I was getting a quote from. So l decided to get the work done here. I called about making an appointment and they immediately found my quote, making the transition from the Yelp conversation to phone very smooth. And when I got there, they knew it was me. It was so nice to not have to explain everything all over again at each touch point. The shop is about half an hour away from my place so l opted to wait there and work. From the moment I arrived until I left, everyone was courteous and did their best to keep me apprised of what was going on with my car. There was zero surprise when it came time for me to pay for the services. It was exactly what we had agreed on. There was a 12 month/12,000 mile warranty with the work, and I already had to use it because my car was making a strange sound. They had their best Honda guy take a look and he identified and fixed the issue super quickly at no cost to me. I highly recommend Honesty Automotive.