Innovative Auto Works - Plano (TX)

Mark Bentsen I cannot recommend Lee enough if youre looking for an honest and pragmatic mechanic for your high mileage vehicles. Lees expertise and integrity have consistently impressed me over the years. One of the standout qualities of Lee is his honesty when it comes to vehicle repairs. He wont try to upsell unnecessary fixes or push you into spending money on repairs that can be avoided. Instead, he takes the time to carefully assess the situation and provides you with straightforward advice on what truly needs to be fixed and what you could live with for the time being. Lees practical approach is refreshing. He understands that high mileage vehicles may have their quirks and that not every issue requires immediate attention. He takes into account factors like the age, condition, and overall value of your vehicle, allowing you to make informed decisions about repairs and maintenance. His guidance has saved me both time and money by knowing when its more cost-effective to shop for a new car rather than pouring endless repairs into an aging vehicle. What sets Lee apart from other mechanics is his dedication to his craft. Hes not simply someone who relies on computer codes to diagnose problems. Instead, he combines his extensive knowledge with hands-on experience to accurately diagnose and resolve issues. This approach ensures that the root cause of the problem is addressed, leading to long-lasting solutions and avoiding unnecessary return visits. Lees passion for his work and commitment to providing exceptional service is evident in every interaction. He takes the time to explain the repairs needed in a clear and understandable manner, ensuring that youre well-informed throughout the process. Additionally, he delivers his services promptly and efficiently, so you can get back on the road with confidence. If youre tired of mechanics who prioritize profit over your best interests, I highly recommend seeing Lee. His honesty, practicality, and genuine expertise make him the go-to mechanic for high mileage vehicles. Save yourself the headache of dealing with subpar service and put your trust in Lee for all your automotive needs. You wont be disappointed!

Sherif Samy I had a fantastic experience at this location when I went in for an oil change. "Cole" took care of my car, and he was incredibly professional—not just in his work but also in his customer service. The entire team was great, providing fast and efficient service with no waiting time. Most importantly, they were honest and trustworthy. Highly recommend this place for anyone looking for top-notch car care!

James Bagley All the crew are amazing with their caring, honest approach to diagnose and not change good parts out, but be precise. I went to 6 shops, including Audi Plano service center Majors identification of the low voltage from the ecm to the A5 Quattro camshaft position sensor. They swapped parts from left to right to confirm the cam parts were good, but the ecm was not . I got an estimate, and insurance covered my bills, too . My car was waiting on parts at their lot for weeks with no parking fees when parts were ordered. The staff will earn your trust . The manager will follow up to make everything right also.

Tatum Batman They did great, took care of my car quickly and gave me an online estimate to approve beforehand. Quick acting and responsive staff here. Thank you Jim.

David Or Highly recommended! My car broke because of transmission issues. Dealership told me it had to be replaced. They are charging me so much money. Glenda and her team did a great job fixing our car for a great price! The car drives better than ever. They even cleaned out our headlights. They used to be yellow and now they looked brand new. Glad to find this repair car place and will now be my number one place for repairs!

Carolina Cravens They offer fantastic customer service if you need your state inspection; they’re faster and have easy crate service. This was my first time going here. I enjoyed my experience. They are efficient.

Alireza Abedi Great service with affordable pricing. They are honest about the price and help their customer find quality parts to ensure safety and longevity.

Jehad I had a great experience at Tire Zone! Brought my vehicle in for an alignment, and the service was excellent from start to finish. The owner is incredibly nice, honest, and clearly cares about doing quality work. The price was very reasonable, and I left feeling confident in the service I received. Highly recommend this place to anyone looking for trustworthy and affordable auto care!

Stormy Walker The crew hear are so helpful and nice. This is my second time coming here and will be back for all my car care needs. I came back to get my brakes done and an alignment that they recommend the last time I was here. It didnt take that long and my car brakes so much better and driving so much smoother. Will be back!!! Thanks for everything!!

Mike Schlink This shop was recommended to me about a year ago. Jason and Don are very professional, knowledgeable and very reasonably priced. Time service is outstanding. I always feel comfortable having them service my car.