Innovative Auto Works - Plano (TX)

Tracy Chaw I initially went to Patriot Express Tire & Oil just for an oil change, but after I mentioned a noise while driving, they did a free and thorough inspection of my tires and CV axles. They quickly identified the issue and gave me an honest recommendation with a clear cost estimate. I would’ve gotten the repair done there if I didn’t have to drive back to Oklahoma the same day. Everyone there is super professional and friendly—even the front desk staff knows their stuff when it comes to cars! Plus, their waiting area is the cleanest I’ve seen in any auto repair shop. I’ve already recommended them to my friends in Dallas, but I still wanted to leave a review because they truly deserve more visibility and higher ratings!

Henok DC Outstanding Mobile Mechanic Service! Mohamed is hands down one of the best mechanics I’ve ever worked with. He came to my location quickly, diagnosed the issue with confidence, and had my vehicle up and running in no time. His professionalism, honesty, and reasonable pricing really stood out. It’s rare to find someone this reliable and skilled — I highly recommend Mohamed’s Mobile Mechanic to anyone who needs fast, trustworthy service on the go. I’ll definitely be calling him again!

Alireza Abedi Great service with affordable pricing. They are honest about the price and help their customer find quality parts to ensure safety and longevity.

Mark Bentsen I cannot recommend Lee enough if youre looking for an honest and pragmatic mechanic for your high mileage vehicles. Lees expertise and integrity have consistently impressed me over the years. One of the standout qualities of Lee is his honesty when it comes to vehicle repairs. He wont try to upsell unnecessary fixes or push you into spending money on repairs that can be avoided. Instead, he takes the time to carefully assess the situation and provides you with straightforward advice on what truly needs to be fixed and what you could live with for the time being. Lees practical approach is refreshing. He understands that high mileage vehicles may have their quirks and that not every issue requires immediate attention. He takes into account factors like the age, condition, and overall value of your vehicle, allowing you to make informed decisions about repairs and maintenance. His guidance has saved me both time and money by knowing when its more cost-effective to shop for a new car rather than pouring endless repairs into an aging vehicle. What sets Lee apart from other mechanics is his dedication to his craft. Hes not simply someone who relies on computer codes to diagnose problems. Instead, he combines his extensive knowledge with hands-on experience to accurately diagnose and resolve issues. This approach ensures that the root cause of the problem is addressed, leading to long-lasting solutions and avoiding unnecessary return visits. Lees passion for his work and commitment to providing exceptional service is evident in every interaction. He takes the time to explain the repairs needed in a clear and understandable manner, ensuring that youre well-informed throughout the process. Additionally, he delivers his services promptly and efficiently, so you can get back on the road with confidence. If youre tired of mechanics who prioritize profit over your best interests, I highly recommend seeing Lee. His honesty, practicality, and genuine expertise make him the go-to mechanic for high mileage vehicles. Save yourself the headache of dealing with subpar service and put your trust in Lee for all your automotive needs. You wont be disappointed!

Michael Harrison I was offered a very generous price for a water pump replacement and the customer service was incredibly friendly. Had my car repaired in less than a day and they showed me exactly what was wrong with the part after it had been removed. Highly recommend!

James Bagley All the crew are amazing with their caring, honest approach to diagnose and not change good parts out, but be precise. I went to 6 shops, including Audi Plano service center Majors identification of the low voltage from the ecm to the A5 Quattro camshaft position sensor. They swapped parts from left to right to confirm the cam parts were good, but the ecm was not . I got an estimate, and insurance covered my bills, too . My car was waiting on parts at their lot for weeks with no parking fees when parts were ordered. The staff will earn your trust . The manager will follow up to make everything right also.

Ameen Shawwa I’ve been going to Sam’s Autocare for years, and I couldn’t be more impressed with the consistent, high-quality service I receive every time! From the moment I walk in, the staff is always incredibly friendly and attentive. They take the time to thoroughly explain any issues with my car and provide a detailed breakdown of the repairs needed. The turnaround time is quick, and my car always runs better than ever after a visit. The owner, Sam, is great—he runs an honest business, which is nearly impossible to find in the auto care industry these days. Its clear he genuinely cares about his customers and their vehicles. I also appreciate the clean and comfortable waiting area. Sam’s Autocare has definitely earned my trust, and I highly recommend them to anyone in need of reliable auto care. Five stars all the way!

Sherif Samy I had a fantastic experience at this location when I went in for an oil change. "Cole" took care of my car, and he was incredibly professional—not just in his work but also in his customer service. The entire team was great, providing fast and efficient service with no waiting time. Most importantly, they were honest and trustworthy. Highly recommend this place for anyone looking for top-notch car care!

Grace L I just drove from Denton to this Plano location at Intergrity 1st Car Pros. Shoutout to Tanner, Jason and Steven for taking care of my Kia Sorento. I appreciate the honesty and knowledge that the entire team here has shown me. I was able to get new spark plugs and Fuel Induction service done. I didnt have an appointment but Tanner was able.to assist me immediately. The waiting room is very comfortable and I was also given a free lyft ride to run errands. Im extremely happy with the services. Ill be returning soon with my daughters Honda Civic.

Charles Hampton Go ask for Lucky!! The man most definitely fits his name, I had a flat on my 22 scatpack charger. The discount tire right next door didn’t have it in stock and told me I’d have to try later in the day or tomorrow (this was around 8:40 am btw). This place also didn’t have the tire on hand. Luck expedited a delivery, got the tire on hand and had it replaced and me back on the road within an hr. You’ve earned a new loyal customer! These Pirellis ride niceeee.