Sav-Mor Automotive - Plano (TX)

Jimmy Le I brought my Audi in for a comprehensive vehicle inspection on March 3rd with a few concerns, one of them being that the coolant level was below the minimum line. Less than a year ago, I had the coolant water pump replaced at this shop, so I wanted them to check if the issue was related and potentially covered under warranty. They suspected a heater hose leak as the cause. When I picked up my car, I asked them to top off the coolant. However, once I got home, I noticed coolant sputtering from a hairline crack in the expansion tank — which turned out to be the actual source of the leak. This critical issue was completely missed during their inspection. More concerning, when I later changed my oil, I discovered that three underbody panels were missing from my car. I had unknowingly been driving without them for nearly a month. No one at the shop informed me that the panels had been removed or that they failed to reinstall them. It is unbelievable to know that someone who worked on my car ignored the fact that they did not reinstall my panels. I originally trusted this shop because of their high ratings and even returned to them for multiple repairs. Unfortunately, after this experience, I can no longer fully trust them. *****Update: After I posted my review, Jon, from Euro Auto, reached out to me the very next day. He apologized for what happened and let me know he’s using it as a learning moment for his team. You can tell he really cares about his business and how his customers feel. Jon went out of his way to make things right and offered great customer service to earn back my trust. I really appreciate that kind of effort, and because of it, I’ll be updating my rating of Euro Auto.

Jason Moschos Prompt and high quality service at an excellent price. My car would not start and a jump was not working. He came out, diagnosed the issue (failing alternator killed the battery), and replaced the battery all same day and for less than just the cost of the tow to a mechanic would have been. Cannot recommend enough if you are lucky enough to be at home when your car dies!

Ernest Chaney They did call back which was nice, I had gotten my vehicle going again before I talk to them.

Money Maker This is hands down one of the best experiences I’ve had with a repair shop. These guys are professional. Melanie, her manager, and everybody I interacted with were very helpful. I was updated daily by Melanie, and she made sure to accommodate every request I’ve had. I just got my car, so I can’t comment on the actual repair just yet. But based on everything else, I will. Highly recommend this shop and will myself go back there for future needs. Thanks and keep up the great work. Mikaël

Scott Aduddell I highly recommend this family owned repair shop. I had several issues with my Truck that ended up taking a few attempts to sort out properly. The team here at Innovative made sure that the job was done correctly. My old truck is now running better than ever. Thank you Ken, Tommy, Rick and the rest of the crew!

Yin Huang Great customer service. Very honesty people. They’ll let you know and show you the issues and provide competitive price. They get the job done quickly, the wait time is much shorter than most the auto shops. I feel safe to drive every time walking out this place. Give them a try and you’ll come back. Plus they are very nice to the customers. So glad I found them. No doubt they can open more locations.

Henok DC Outstanding Mobile Mechanic Service! Mohamed is hands down one of the best mechanics I’ve ever worked with. He came to my location quickly, diagnosed the issue with confidence, and had my vehicle up and running in no time. His professionalism, honesty, and reasonable pricing really stood out. It’s rare to find someone this reliable and skilled — I highly recommend Mohamed’s Mobile Mechanic to anyone who needs fast, trustworthy service on the go. I’ll definitely be calling him again!

Patricia Herbel I first took my GMC Sierra to Auto Fix It over 10 years ago. I’ve been a repeat customer since for maintenance and repairs. It has over 290,000 miles now. Thanks to Bobby and his team it runs like a brand new truck. They do great work at a reasonable price.

Medora Neely Bruce ordered a new part for my car and installed it quickly. If you are looking for a fair and honest mechanic, I highly recommend Bruce!

hiba Ahmed Great experience! I had an amazing experience getting an oil change and smog test here. The entire process was incredibly fast and efficient, taking only about 40 minutes. The staff was professional, respectful, and provided outstanding customer service. Their facility is spotless, and their prices are very reasonable. I highly recommend this place for anyone looking for quality service and a hassle-free experience!