Community Auto Repair Complete Auto Care - Plano (TX)

Grace L I just drove from Denton to this Plano location at Intergrity 1st Car Pros. Shoutout to Tanner, Jason and Steven for taking care of my Kia Sorento. I appreciate the honesty and knowledge that the entire team here has shown me. I was able to get new spark plugs and Fuel Induction service done. I didnt have an appointment but Tanner was able.to assist me immediately. The waiting room is very comfortable and I was also given a free lyft ride to run errands. Im extremely happy with the services. Ill be returning soon with my daughters Honda Civic.

Patricia Herbel I first took my GMC Sierra to Auto Fix It over 10 years ago. I’ve been a repeat customer since for maintenance and repairs. It has over 290,000 miles now. Thanks to Bobby and his team it runs like a brand new truck. They do great work at a reasonable price.

Alexa Woody I can’t recommend The Auto Shop enough! They saved me nearly $3,000 compared to what the dealership was trying to charge me—and honestly, what the dealership was trying to do felt like a total scam. The guys here are honest, hardworking, and genuinely care about their customers. It’s so refreshing to find an auto shop you can actually trust. The facility itself is also clean, well-kept, and professional. If you’re looking for a place that won’t take advantage of you and will treat you right, this is it.

samin javidan I’ve been bringing my car here for all my services, and I truly couldn’t ask for a better experience. What matters most to me is honesty — and that’s exactly what sets this shop apart. They’re incredibly trustworthy, and I always feel like they genuinely care about me and my safety. Their work is thorough, reliable, and done with integrity. They never push unnecessary services, and they always explain everything clearly and respectfully. I leave every time with peace of mind, knowing my car has been in the best hands. I’m so grateful for their hard work and dedication. They’ve earned my trust completely, and I wouldn’t take my car anywhere else. Thank you for always going above and beyond!

Mark Bentsen I cannot recommend Lee enough if youre looking for an honest and pragmatic mechanic for your high mileage vehicles. Lees expertise and integrity have consistently impressed me over the years. One of the standout qualities of Lee is his honesty when it comes to vehicle repairs. He wont try to upsell unnecessary fixes or push you into spending money on repairs that can be avoided. Instead, he takes the time to carefully assess the situation and provides you with straightforward advice on what truly needs to be fixed and what you could live with for the time being. Lees practical approach is refreshing. He understands that high mileage vehicles may have their quirks and that not every issue requires immediate attention. He takes into account factors like the age, condition, and overall value of your vehicle, allowing you to make informed decisions about repairs and maintenance. His guidance has saved me both time and money by knowing when its more cost-effective to shop for a new car rather than pouring endless repairs into an aging vehicle. What sets Lee apart from other mechanics is his dedication to his craft. Hes not simply someone who relies on computer codes to diagnose problems. Instead, he combines his extensive knowledge with hands-on experience to accurately diagnose and resolve issues. This approach ensures that the root cause of the problem is addressed, leading to long-lasting solutions and avoiding unnecessary return visits. Lees passion for his work and commitment to providing exceptional service is evident in every interaction. He takes the time to explain the repairs needed in a clear and understandable manner, ensuring that youre well-informed throughout the process. Additionally, he delivers his services promptly and efficiently, so you can get back on the road with confidence. If youre tired of mechanics who prioritize profit over your best interests, I highly recommend seeing Lee. His honesty, practicality, and genuine expertise make him the go-to mechanic for high mileage vehicles. Save yourself the headache of dealing with subpar service and put your trust in Lee for all your automotive needs. You wont be disappointed!

Ernest Chaney They did call back which was nice, I had gotten my vehicle going again before I talk to them.

John woodmansee I have a one off car. It is a 70 VW Squareback built on a 2001 Subaru frame and drivetrain. They were able to figure out a number of electrical systems on my car and kept me rolling along just fine. Thanks Ace!!

Jinyoung Park-Turner I had a few maintenance items to take care of and I went to Yelp to secure some quotes from local mechanics. Honesty Automotive answered all of my many questions and never seemed annoyed with me. It was clear that they would value my business far more than anyone else I was getting a quote from. So l decided to get the work done here. I called about making an appointment and they immediately found my quote, making the transition from the Yelp conversation to phone very smooth. And when I got there, they knew it was me. It was so nice to not have to explain everything all over again at each touch point. The shop is about half an hour away from my place so l opted to wait there and work. From the moment I arrived until I left, everyone was courteous and did their best to keep me apprised of what was going on with my car. There was zero surprise when it came time for me to pay for the services. It was exactly what we had agreed on. There was a 12 month/12,000 mile warranty with the work, and I already had to use it because my car was making a strange sound. They had their best Honda guy take a look and he identified and fixed the issue super quickly at no cost to me. I highly recommend Honesty Automotive.

Jimmy Le I brought my Audi in for a comprehensive vehicle inspection on March 3rd with a few concerns, one of them being that the coolant level was below the minimum line. Less than a year ago, I had the coolant water pump replaced at this shop, so I wanted them to check if the issue was related and potentially covered under warranty. They suspected a heater hose leak as the cause. When I picked up my car, I asked them to top off the coolant. However, once I got home, I noticed coolant sputtering from a hairline crack in the expansion tank — which turned out to be the actual source of the leak. This critical issue was completely missed during their inspection. More concerning, when I later changed my oil, I discovered that three underbody panels were missing from my car. I had unknowingly been driving without them for nearly a month. No one at the shop informed me that the panels had been removed or that they failed to reinstall them. It is unbelievable to know that someone who worked on my car ignored the fact that they did not reinstall my panels. I originally trusted this shop because of their high ratings and even returned to them for multiple repairs. Unfortunately, after this experience, I can no longer fully trust them. *****Update: After I posted my review, Jon, from Euro Auto, reached out to me the very next day. He apologized for what happened and let me know he’s using it as a learning moment for his team. You can tell he really cares about his business and how his customers feel. Jon went out of his way to make things right and offered great customer service to earn back my trust. I really appreciate that kind of effort, and because of it, I’ll be updating my rating of Euro Auto.

tendayi museve I have been servicing my 2018 BMW 530i with First Pro Auto for a while now-Theyre are very professional and have reasonable rates. I highly recommend them