LUXUR Automotive - Plano (TX)

Jessica H I have been bringing my Volkswagen GTI here for years. They are a family run honest company. Theyve also sent me home when there was not actually something wrong with my car, or the problem could be solved on my own. The owner said he wont replace a part that isnt broken. I really appreciate them, theyre a gem in Plano. Thank you for keeping my girl running smoothly! I could not go into the Volkswagen dealer in Richardson or McKinney without them finding $1000 minimum of repairs on my car. The red flag, their sales department was also really desperate to buy my car every time. Its a manual and a niche of people still really want those. If it was that "broken", why would they want it so badly? An oil leak that they quoted me $960 to repair, once I cleaned my engine bay, magically disappeared, and hasnt come back for 6 years now. What really happened was whoever changed my oil last spilled some oil down the side of my engine, and the dealership thought that was an oil leak. Nope, no more greedy dealerships. So overjoyed that I found a local business to support like Tommys. I have also recommended them to all my coworkers who drive European cars.

Alyssa Bennett I cannot say enough about what Scott and his crew have done for me. I moved to Texas a little over a year ago, up until April this year I had never seen hail in my life! I spoke to a few other places and decided to call Auto Hail Pros Just on a whim, and something just felt right about Scott! I will say it did take Just about 3 weeks, but one entire week of that we were just waiting on the insurance agent to come look at my car. Well worth the wait, and it helps they paid for my rental!! As a little bonus Scott even gave me a $100 gift card to a car wash. I mean how fantastic? My car looks great, and I am more than happy. Thank you to Scott and everyone who worked on my car!!

hiba Ahmed Great experience! I had an amazing experience getting an oil change and smog test here. The entire process was incredibly fast and efficient, taking only about 40 minutes. The staff was professional, respectful, and provided outstanding customer service. Their facility is spotless, and their prices are very reasonable. I highly recommend this place for anyone looking for quality service and a hassle-free experience!

Bernadette Garcia I highly recommend this Automotive shop! They won’t let you down & guarantee their work! I’ve been going here for all my repairs for a few years. Recently I had to go in for several repairs. The staff is so friendly & great at what they do! Billy & Walter went above and beyond in getting all repairs done properly. Walter was so patient in educating me on my vehicle’s issues & what needed to be done. Billy made sure the repairs that had been made were perfect & even did a Goodwill repair for me that I wasn’t expecting. I love that it’s a family owned small business that work with high standards & so much integrity. Thank you to all the staff for taking great care of my vehicle repairs! I will be a loyal customer for life!

Jason Moschos Prompt and high quality service at an excellent price. My car would not start and a jump was not working. He came out, diagnosed the issue (failing alternator killed the battery), and replaced the battery all same day and for less than just the cost of the tow to a mechanic would have been. Cannot recommend enough if you are lucky enough to be at home when your car dies!

Yin Huang Great customer service. Very honesty people. They’ll let you know and show you the issues and provide competitive price. They get the job done quickly, the wait time is much shorter than most the auto shops. I feel safe to drive every time walking out this place. Give them a try and you’ll come back. Plus they are very nice to the customers. So glad I found them. No doubt they can open more locations.

Bunny Just went here for the first time to get an oil change and an inspection! Everyone was great. Very professional, quick, and friendly. Will come back!

Jimmy Le I brought my Audi in for a comprehensive vehicle inspection on March 3rd with a few concerns, one of them being that the coolant level was below the minimum line. Less than a year ago, I had the coolant water pump replaced at this shop, so I wanted them to check if the issue was related and potentially covered under warranty. They suspected a heater hose leak as the cause. When I picked up my car, I asked them to top off the coolant. However, once I got home, I noticed coolant sputtering from a hairline crack in the expansion tank — which turned out to be the actual source of the leak. This critical issue was completely missed during their inspection. More concerning, when I later changed my oil, I discovered that three underbody panels were missing from my car. I had unknowingly been driving without them for nearly a month. No one at the shop informed me that the panels had been removed or that they failed to reinstall them. It is unbelievable to know that someone who worked on my car ignored the fact that they did not reinstall my panels. I originally trusted this shop because of their high ratings and even returned to them for multiple repairs. Unfortunately, after this experience, I can no longer fully trust them. *****Update: After I posted my review, Jon, from Euro Auto, reached out to me the very next day. He apologized for what happened and let me know he’s using it as a learning moment for his team. You can tell he really cares about his business and how his customers feel. Jon went out of his way to make things right and offered great customer service to earn back my trust. I really appreciate that kind of effort, and because of it, I’ll be updating my rating of Euro Auto.

Ameen Shawwa I’ve been going to Sam’s Autocare for years, and I couldn’t be more impressed with the consistent, high-quality service I receive every time! From the moment I walk in, the staff is always incredibly friendly and attentive. They take the time to thoroughly explain any issues with my car and provide a detailed breakdown of the repairs needed. The turnaround time is quick, and my car always runs better than ever after a visit. The owner, Sam, is great—he runs an honest business, which is nearly impossible to find in the auto care industry these days. Its clear he genuinely cares about his customers and their vehicles. I also appreciate the clean and comfortable waiting area. Sam’s Autocare has definitely earned my trust, and I highly recommend them to anyone in need of reliable auto care. Five stars all the way!

Jehad I had a great experience at Tire Zone! Brought my vehicle in for an alignment, and the service was excellent from start to finish. The owner is incredibly nice, honest, and clearly cares about doing quality work. The price was very reasonable, and I left feeling confident in the service I received. Highly recommend this place to anyone looking for trustworthy and affordable auto care!