Guss Car Care - Plano (TX)

Jimmy Le I brought my Audi in for a comprehensive vehicle inspection on March 3rd with a few concerns, one of them being that the coolant level was below the minimum line. Less than a year ago, I had the coolant water pump replaced at this shop, so I wanted them to check if the issue was related and potentially covered under warranty. They suspected a heater hose leak as the cause. When I picked up my car, I asked them to top off the coolant. However, once I got home, I noticed coolant sputtering from a hairline crack in the expansion tank — which turned out to be the actual source of the leak. This critical issue was completely missed during their inspection. More concerning, when I later changed my oil, I discovered that three underbody panels were missing from my car. I had unknowingly been driving without them for nearly a month. No one at the shop informed me that the panels had been removed or that they failed to reinstall them. It is unbelievable to know that someone who worked on my car ignored the fact that they did not reinstall my panels. I originally trusted this shop because of their high ratings and even returned to them for multiple repairs. Unfortunately, after this experience, I can no longer fully trust them. *****Update: After I posted my review, Jon, from Euro Auto, reached out to me the very next day. He apologized for what happened and let me know he’s using it as a learning moment for his team. You can tell he really cares about his business and how his customers feel. Jon went out of his way to make things right and offered great customer service to earn back my trust. I really appreciate that kind of effort, and because of it, I’ll be updating my rating of Euro Auto.

Scott Aduddell I highly recommend this family owned repair shop. I had several issues with my Truck that ended up taking a few attempts to sort out properly. The team here at Innovative made sure that the job was done correctly. My old truck is now running better than ever. Thank you Ken, Tommy, Rick and the rest of the crew!

Alireza Abedi Great service with affordable pricing. They are honest about the price and help their customer find quality parts to ensure safety and longevity.

Vanessa Eng I recently had an oil change at Sav-Mor and I couldn’t be more impressed with the service! From the moment I pulled in, Hernan and the team was friendly and efficient. They got me in and out quickly without compromising on quality. I appreciated the clear communication and the extra care they took to explain everything they were doing. My car runs smoother than ever, and I feel confident knowing my vehicle is well taken care of. Highly recommend their oil change service to anyone looking for a fast, professional, and trustworthy experience!

Mark Bentsen I cannot recommend Lee enough if youre looking for an honest and pragmatic mechanic for your high mileage vehicles. Lees expertise and integrity have consistently impressed me over the years. One of the standout qualities of Lee is his honesty when it comes to vehicle repairs. He wont try to upsell unnecessary fixes or push you into spending money on repairs that can be avoided. Instead, he takes the time to carefully assess the situation and provides you with straightforward advice on what truly needs to be fixed and what you could live with for the time being. Lees practical approach is refreshing. He understands that high mileage vehicles may have their quirks and that not every issue requires immediate attention. He takes into account factors like the age, condition, and overall value of your vehicle, allowing you to make informed decisions about repairs and maintenance. His guidance has saved me both time and money by knowing when its more cost-effective to shop for a new car rather than pouring endless repairs into an aging vehicle. What sets Lee apart from other mechanics is his dedication to his craft. Hes not simply someone who relies on computer codes to diagnose problems. Instead, he combines his extensive knowledge with hands-on experience to accurately diagnose and resolve issues. This approach ensures that the root cause of the problem is addressed, leading to long-lasting solutions and avoiding unnecessary return visits. Lees passion for his work and commitment to providing exceptional service is evident in every interaction. He takes the time to explain the repairs needed in a clear and understandable manner, ensuring that youre well-informed throughout the process. Additionally, he delivers his services promptly and efficiently, so you can get back on the road with confidence. If youre tired of mechanics who prioritize profit over your best interests, I highly recommend seeing Lee. His honesty, practicality, and genuine expertise make him the go-to mechanic for high mileage vehicles. Save yourself the headache of dealing with subpar service and put your trust in Lee for all your automotive needs. You wont be disappointed!

Jinyoung Park-Turner I had a few maintenance items to take care of and I went to Yelp to secure some quotes from local mechanics. Honesty Automotive answered all of my many questions and never seemed annoyed with me. It was clear that they would value my business far more than anyone else I was getting a quote from. So l decided to get the work done here. I called about making an appointment and they immediately found my quote, making the transition from the Yelp conversation to phone very smooth. And when I got there, they knew it was me. It was so nice to not have to explain everything all over again at each touch point. The shop is about half an hour away from my place so l opted to wait there and work. From the moment I arrived until I left, everyone was courteous and did their best to keep me apprised of what was going on with my car. There was zero surprise when it came time for me to pay for the services. It was exactly what we had agreed on. There was a 12 month/12,000 mile warranty with the work, and I already had to use it because my car was making a strange sound. They had their best Honda guy take a look and he identified and fixed the issue super quickly at no cost to me. I highly recommend Honesty Automotive.

Tamika Waller Make sure you check out Blair for all of your repair needs. The service and repair was Superb. I was told that I needed a very expensive repair for my Mercedes from an another repair shop. The staff at Blair recommended that I come in to get a second opinion. They saved me a ton of money by diagnosing the correct repair. I was impressed with how the tech took me into the shop, addressed the problem, and explained the repair process. The staff was very knowledgeable, friendly, and provided excellent customer service. I even received a follow up phone call to check on how my vehicle was running. I will definitely be returning to Blair automotive for all repairs!

Mike Schlink This shop was recommended to me about a year ago. Jason and Don are very professional, knowledgeable and very reasonably priced. Time service is outstanding. I always feel comfortable having them service my car.

Shu Hazinski People there were super friendly and they explained everything clearly and transparent. The shop was really nice and cozy. They even washed the car and vacuumed interior. I would definitely take my car for any future services!

Henok DC Outstanding Mobile Mechanic Service! Mohamed is hands down one of the best mechanics I’ve ever worked with. He came to my location quickly, diagnosed the issue with confidence, and had my vehicle up and running in no time. His professionalism, honesty, and reasonable pricing really stood out. It’s rare to find someone this reliable and skilled — I highly recommend Mohamed’s Mobile Mechanic to anyone who needs fast, trustworthy service on the go. I’ll definitely be calling him again!