Best 15 MD and Hospital near Winter Park, FL (Part 4)

Wayne Elsey Terrific service. Night and day to the current medical system we are navigating through. Extreme one on one service, proper care and NOT rushed or waiting for hours while they catch up. Friendly team as well that is involved in your care. My wife and I are glad we made the investment to this new way of medicine and have recommended others as well.

Justin Garrow Dr Castro is the best. Very professional services and amazing nurses. Never want to go to a different doctor again.

Gladys Gomez I went to my first appointment, and they are super professional. The nurses and the male nurse are very attentive and polite. Dr. Sergio Menéndez is the best doctor who has ever attended to me in my life. He is very understanding and professional. He examined me thoroughly, and his recommendations helped with my discomfort. I am grateful to his team. The clinic is very clean and organized. They speak Spanish, English, and Portuguese, so you will feel very comfortable with your language.

Claudia Nogueira I have been going there for the past 15 years. They are very professional, whenever I have an emergency they always find a doctor to see me. They are my primary doctor and Im happy with the service I received. Definitely recommend for friends and family.

janessa rodriguez My uncle has been a patient with Dr. Kapoor‘s office since 2020 apparently a bill was sent incorrectly submitted to insurance and it wasn’t paid due to that one bill. It refused to see my uncle after being hospice for 90 days fighting for his life and having to schedule a follow up to Dana and dimples and they refused to resubmit the claim that they submitted incorrectly to begin with because my uncle had insurance not want us to pay $430 out-of-pocket when we have medical insurance Billing department, unprofessional, respectful, no empathy no sympathy horrible disgusting how such a great doctor could have such a lack of good staff and support

Tara Kleineschay Dr. Kapoor is wonderful. I love having a PCP who can oversee my car in the hospital as well. Very glad to have found him.

Ms. MONIQUE Monique, Getting into trucking over 50 I was there Thursday 26th and I had a great experience at the imaging dept. I was there for my yearly mammogram. Only critic, I have is , if the radiologist sees something, before you actually leave the facility maybe ask for additional images right then and there or even an ultrasound, especially if the person has previous history. But overall all of the techs and front desk employees were very nice and professional. I would recommend them to my friends most definitely

Jennifer Best I have been coming here for mammograms for about two years. I never have to wait long and the technicians are very nice. However, on this last visit, I was told I needed a biopsy and that I would be contacted by a coordinator to set up an appointment. It would have been nice if the radiologist had come in to explain to me what they saw and why they think I needed a biopsy. I wonder if they know how scary this actually is? There was no comfort, no reassurance, nothing. Just oh, you need a biopsy, have a nice day. Now it is the second day as I sit around anxiously waiting for someone to call to set up an appointment. You would think if this place catered to women, there would be more compassion………

Joanie Schultz I am so grateful for Dr.’s at Premier Infectious disease; All of them are great! Dr. Gonzalez has been fantastic along with Dr. Shah, Dr Spain & Norisha & all the others that have taken care of my husband who’s extremely complicated patient needing (8) different specialists to treat all co- . Truely “A God send” working hours on my husband‘s life. If you’re needing Infectious Disease, I highly recommend this office. Professional personable, willing to listen to their patients & explain and answer questions Also…their staff is fantastic at the office.:-) thank you so much for all that you do for my husband!

paulo figueiredo If you have a couple hours to spend at the doctors this is the place for you. They book many patients under one slot. What a mess

Yolanda Last time we visited they still had the strict covid-19 restrictions and lab work was completed outside in mobile units. Today it was a pleasure to walk inside the building with proper protocols and see the newly renovated facilities. Positive improvement and the lab section looks great. Wait time was minimal and things were pretty quiet in terms of patient traffic. A bit sad to find the store lacking merchandise but its part of the pandemic aftershocks. Baldwin is doing good.

Ms RobynHood Horrible! Called Wensday to make appt got transferred and the phone rings and rings then got hung up on and the person that answered sounded like she was at home. Called back a extremely loud talking guy says well its almost 4:30 and the start of a holiday weekend, he also sounded like he was in his home partying. He transferred me to nowhere and the phone hung up. Lake Baldwin went to crap these last 4 years, very incompetent and unprofessional. Lake Baldwin needs serious change and rid DEI! Look at what the number shows up as. Some Dr name not Lake Baldwin. I thought the VA was government not privately owned??? The place is horrible and no one there cares about doing a good job just check collectors.

rebecca traynor Lindsay, Is an exceptional practitioner. During my recent visit she took the time to thoroughly address all my concerns and made me feel well cared for. Her professionalism and attentiveness did not go unnoticed. I truly felt I was in capable hands

kate e I would never recommend this place to even a stranger. The staff is extremely rude and they try to squeeze every dollar out of you. First, making me do a follow up appointment just to be told that my bloodwork looked good is highway robbery. I’ve never been to a doctor that wouldn’t just email me my results and have a quick call instead of making me pay for an appointment. Second, I worked with Lindsay Piet and I told her that the blood nurse tested me for Vitamin D which my insurance does not cover, and she said “send us the bill, you shouldn’t have to pay for that” and I’ve been trying to get it solved for over 5 months and they are claiming she never said that. They are a joke and so incredibly rude. Editing to add that I was forced to pay a 200$ bill for the PHONE APPOINTMENT to tell me my blood work looked good. No other doctor in Orlando will do that. They will upload it to the portal. Do not go here!!!

Leandia Murphy Unfortunately, my daughter broke her thumb Sunday. I went to the Florida Hospital Centra Care that evening. Due to the type of dislocation in her thumb he did not have the adequate tools to correct so instead of making us go to the ER this same night I was instructed to see an Orthopedic doctor Monday. I was told to call about 8:15am to request a same day appointment. I called the first time no answer. The second time I called I was placed on hold. When the receptionist came back I explained I needed a same day appointment. The girl asked for my insurance I told her she needed the type of plan. Me being flustered I couldnt remember if it was a PPO or HMO plan but I asked either way can I at least schedule and give the info when I come in? She told me no because she wasnt sure if I needed a referral from my daughters primary doctor. Im now frustrated I say no problem let me call the insurance and Ill call back. I call the insurance verify I have an open access plan no referral needed. So I call back the next girl I spoke with name was Ebony I tell her my insurance she continues to take my demographic info. I realize she asks nothing about which type of insurance plan I have but as we continue the call she asks about my daughters injury and when it happened. I tell her last night. She proceeds to tell me I will need to wait 3-5 days for the swelling to go down so I will be wasting my time seeing a doctor today. They wont be able to do anything? I ask her twice you mean to tell me Im supposed to allow a child to wait 5 days with a broken finger? She says yes. I disconnect the call. I called Nemours scheduled an appointment, got my child seen, she was casted the same day! Im so disappointed in Florida Hospital and their service.

Ro Ro If I could give no stars I would! I drive an hour to my son’s appointment because I live far, only to find out my 1:00pm appointment was never even scheduled. I called 2 weeks ago to schedule over the phone and I was booked an appointment! The receptionist asked the office manager if the doctor would accommodate considering the situation, and I was told no, that they apologize and could schedule me to come in tomorrow! First of all my son and I missed work and school for this, and too bad you have receptionist that can’t make a dam appointment. Please do better don’t inconvenience people like that! I will schedule somewhere else for my son’s treatment, these people are irresponsible.

Jay Dr Waldheim office doesnt really pay attention to expired meds or supplies. Ive checked their items in drawers while I waited with my father in a room for about an hour. He needs to retire or shut down the office

Charles Jones Take your business elsewhere. Emily Quintanilla is a troubled person and I dont know why this company allows her around patients medical records or medical health at all.

Max Ogden I wont take my dog to this place. It has no parking and next to a very busy bar and restaurant. I ended up having to park in the grass in the line way to get to my appointment, and no handicap parking available. I wouldnt even call it handicap accessible. All the doors are extremely heavy. The nurses were nice and seemed helpful and attentive. The doctor on the other hand, was very short texting someone whilst Im trying to tell her what was wrong. Not caring about my injury. She seemed like she was mad at me. I was on time for my appointmen, so Im not sure what was going on. Again, I wont take my dog to this place. Id stay far, far away. This place should have their medical license pulled.

Jason Jimenez This doctor was absolutely terrible!! She refused to look at ANY of my prior medical records that I had!! I tried to show her them and she refused to look them!! She was VERY RUDE!! I was clearly in pain and she had the nerve to say I wasn’t in pain!! Also she was on her phone the ENTIRE TIME. Absolutely terrible and unprofessional! I can’t believe it!!

Attorney Sanga Turnbull The reception staff is amazing. The office process is horrific. Arrived 5 minutes early for an appointment I took a month to schedule. An hour later I still hadn’t seen a doctor. If this is the level of care and attention they pay to you when it’s not an emergency these doctors won’t care for you when it is an emergency. They clearly overbook so they are only in it for the money. My suggestion avoid these people like the plague. Find a smaller caring office that cares about your time and health. They should rename the place because health clearly isn’t their primary concern. It’s all about the money from overbooking. Shame on them. Their current patients deserve better because I will not be one of them

Anthony Sassano This place is pathetic. I need to have a procedure done that is not covered by my insurance. I tried to get a quote over the phone but they kept telling me I need the medical codes (How would I know what they are?). So, I made an appointment to see Dr. Kalser, which was 2 months out. Dr. Kalser was excellent after the long wait, and clearly explained the procedure to me. He then took me over to see Joseph Williams, the Urology Operations Manager, to have him provide me with a quote. Dr. Kalser explained the procedure to him and Mr. Williams told me that he would get me a quote. It has been three weeks now and I have heard nothing from Mr. Williams. Ive called him twice and both times he was unavailable to come to the phone and both times he failed to return my calls. Why does Orlando Health have people in management that cant return calls? Pathetic. It only took me one week to get a quote from another clinic and I didnt have to see the doctor beforehand!

Andy Swart I have been going to this location for years and they are always polite at front desk. At times it is busy but they always let me know the wait might be longer than expected. I love the doctors here I think they have 3 and all are great and very personal.

Lyle Mazin Hours on Google stage it’s open until 8pm. 7:30pm and doors are firmly locked. Also, hours listed on the door now say it’s only open until 3:30pm. This may at one time been an advent health urgent care but it is now apparently something else. Advent Hearh Corporate Care Occupational Health. Solid. Perhaps update your Google listing.

Fran Wyatt On 2-1-24 went for screening mammogram. 15 days later heard Nothing so I called to get results. They said they were Still waiting for my prev records from University Diagnostic. After 20 days if No answer would review w/out comparing. I called U.Diag - they said they SENT results back on 2-7-24, by Push Point electronic system! Ive been attempting to call back to advise & find out whats the problem - have called 8 times! Phone just rings and rings and rings. NO one answers!!! I will personally make a trip to office & speak w ofc mgr. However THIS should NOT be necessary!!! My First and LAST time for mammograms w this company!!!

Deborah Engley Went here for a mammogram in March 2015 and was told it was normal. Approximately one month later diagnosed with stage 3 breast cancer. Chemo, double mastectomy with removal of 30 lymph nodes and radiation. If I had not found the lump, I could have died. It took me so long to write the review because I am still dealing with the after effects of the breast cancer.