A3 Autoworks - Plano (TX)

Shey I can’t say enough good things about Plano Automotive! From start to finish, the team was professional, honest, and incredibly helpful. They took the time to explain what was going on with my car and didn’t try to upsell me on anything I didn’t need. The service was fast, the pricing was fair, and the quality of the work was top-notch. It’s clear they truly care about their customers and take pride in their work. This is the kind of local shop you can trust—I’ll definitely be coming back for any future car needs!

tendayi museve I have been servicing my 2018 BMW 530i with First Pro Auto for a while now-Theyre are very professional and have reasonable rates. I highly recommend them

hiba Ahmed Great experience! I had an amazing experience getting an oil change and smog test here. The entire process was incredibly fast and efficient, taking only about 40 minutes. The staff was professional, respectful, and provided outstanding customer service. Their facility is spotless, and their prices are very reasonable. I highly recommend this place for anyone looking for quality service and a hassle-free experience!

Michael Harrison I was offered a very generous price for a water pump replacement and the customer service was incredibly friendly. Had my car repaired in less than a day and they showed me exactly what was wrong with the part after it had been removed. Highly recommend!

Jimmy Le I brought my Audi in for a comprehensive vehicle inspection on March 3rd with a few concerns, one of them being that the coolant level was below the minimum line. Less than a year ago, I had the coolant water pump replaced at this shop, so I wanted them to check if the issue was related and potentially covered under warranty. They suspected a heater hose leak as the cause. When I picked up my car, I asked them to top off the coolant. However, once I got home, I noticed coolant sputtering from a hairline crack in the expansion tank — which turned out to be the actual source of the leak. This critical issue was completely missed during their inspection. More concerning, when I later changed my oil, I discovered that three underbody panels were missing from my car. I had unknowingly been driving without them for nearly a month. No one at the shop informed me that the panels had been removed or that they failed to reinstall them. It is unbelievable to know that someone who worked on my car ignored the fact that they did not reinstall my panels. I originally trusted this shop because of their high ratings and even returned to them for multiple repairs. Unfortunately, after this experience, I can no longer fully trust them. *****Update: After I posted my review, Jon, from Euro Auto, reached out to me the very next day. He apologized for what happened and let me know he’s using it as a learning moment for his team. You can tell he really cares about his business and how his customers feel. Jon went out of his way to make things right and offered great customer service to earn back my trust. I really appreciate that kind of effort, and because of it, I’ll be updating my rating of Euro Auto.

Jacob Stein Everytime I bring my car there they’re completely honest with me. Keep me updated and call me right when my vehicle is done. I’m moving to grand prairie next month. If I need any kind of work done on my car I’m driving here to get my car worked on.

Yin Huang Great customer service. Very honesty people. They’ll let you know and show you the issues and provide competitive price. They get the job done quickly, the wait time is much shorter than most the auto shops. I feel safe to drive every time walking out this place. Give them a try and you’ll come back. Plus they are very nice to the customers. So glad I found them. No doubt they can open more locations.

Mansour Elsharawy These guys fixed my cars broken AC with speed and a fair price! Super nice and they were so honest, didnt try to sell me something I didnt need. 10/10!

Alexa Woody I can’t recommend The Auto Shop enough! They saved me nearly $3,000 compared to what the dealership was trying to charge me—and honestly, what the dealership was trying to do felt like a total scam. The guys here are honest, hardworking, and genuinely care about their customers. It’s so refreshing to find an auto shop you can actually trust. The facility itself is also clean, well-kept, and professional. If you’re looking for a place that won’t take advantage of you and will treat you right, this is it.

Tamika Waller Make sure you check out Blair for all of your repair needs. The service and repair was Superb. I was told that I needed a very expensive repair for my Mercedes from an another repair shop. The staff at Blair recommended that I come in to get a second opinion. They saved me a ton of money by diagnosing the correct repair. I was impressed with how the tech took me into the shop, addressed the problem, and explained the repair process. The staff was very knowledgeable, friendly, and provided excellent customer service. I even received a follow up phone call to check on how my vehicle was running. I will definitely be returning to Blair automotive for all repairs!