Pritchard Automotive - Ithaca (NY)

1 /5 Leo Marrero: Ive been a shop owner for many years. I have plenty of experience and a love for my work. Honesty with my customers. I thought Id find the same in this workshop, but no. Thank goodness Ill never have to do without their services again

2 /5 Desoni Cooper: They repaired my brakes but added another repair I need to fix. And they didn’t take me serious when I said there was something wrong with my car after they fixed the brakes.

5 /5 Kevin Paxton: Awesome, I was without a vehicle when my power steering pump went out. They located the problem and did their best to fix it. The power steering reservoir was destroyed , and a two weeks backorder from the dealership. However, they used their knowledge to locate a new one in days, not weeks, and they were able to get the car back to me. I would highly recommend this place to anyone who has car troubles they are very professional and easy to talk to.

5 /5 Daniel Sandin: On vacation over the summer, I showed up with mysterious sounds coming from the front of my car. It was my last day in the area, so was expecting the worst when I asked if they could take a look and maybe fix it that day. I was treated honestly and fairly. They precisely and accurately diagnosed the issue and fixed it that day. The owner even followed up a couple of days later to make sure everything turned out fine. The rest of my vacation was wonderful. I recommend Pritchard without reservation.

2 /5 Morgan Lemke: I sold them my Honda. After they bought it and I was driving home. They called to tell me there was a mistake on the title. They asked me to take it back after they had signed all the paperwork. I agreed to take it back because they insisted it couldnt be fixed but said they would buy it if I could. Turns out it was extremely easy fix they could have done themselves, but I did it and called them back. They treated me like the car was tainted even though Albany gave me a new title and youd never have known it had to be fixed. On top of that Car Max gave me about 20% more for the car. Avoid dealing with them.