Patterson Service Station - Ithaca (NY)

5 /5 Donivan Patwell: I love Pattersons. They are good people. My wife and I have always trusted them implicitly. After many years, theyve never let us down. They have always discussed the repair options and costs, taking into account considerations like safety and whether we plan to keep the car for another 1 year or another 10. I have never been pressured to get unnecessary work done, or to replace parts that didnt need it (unlike my experience with some oil change places).

1 /5 Emily DiSalvo: I booked an oil change with Patterson’s last week. During the time my car was at the shop they let me know that one of my lights on the back was out and offered to replace it. I said yes, thinking the cost would be worth the time it would take me to go buy the bulb and figure out how to install it. The oil change with the bulb replacement was $160. If that wasn’t bad enough when I got home I realized the light on the back wasn’t even installed properly. I went back to the shop to get it fixed, something that took 30 seconds. This was insane to me. A task that they initially billed .3 hours for to take 30 seconds to redo told me I was being exorbitantly overcharged. I was able to get a refund on the bulb but I feel as though they thought I wasn’t smart and didn’t understand I was being scammed. Do not go to Patterson’s! I will not be returning and nor should you !!

5 /5 Erica Altilio: They got me in quick for an inspection and to fix my fog lights that were out. They didn’t pressure me to fix things that weren’t necessary (the running daytime lights weren’t working properly) and my car passed inspection with no issues. The price was reasonable, the staff were very friendly and allowed me to work on schoolwork, they also worked around my work schedule. I’m not from the area so I was nervous about using a new auto repair place.

5 /5 Georgianna Van Gunten: Patterson’s is a great shop with welcoming vibes and kind people. They are thorough, obviously passionate about helping people with their cars, and I felt like things were explained to me with earnest and genuine care, not rushed or using terms I can’t understand. I’ve definitely struggled with finding a decent shop since moving to Ithaca and now I feel more confident and overall safer. Highly recommend!

5 /5 Doug: We were traveling thru with our camper when we developed overheating issues. A local recommended Pattersons so we went there. They were super busy but Mike recognized the pickle we were in and worked hard to fit us in. By the end of the day we were back on our adventures!