Gordons Transmission Service - Norwich (NY)

Shorty Sam was a very knowledgeable salesman. He was courteous and not pushy at all, which was a plus to me because a pushy salesman will make me go elsewhere. He took the time to listen to what I wanted and he found it. He offered me other suggestions in case they couldnt find exactly what I wanted. They didnt have the color I wanted, so he reached to other dealerships and found the one I wanted. He put up with my numerous phone calls while they were looking for the trailblazer I wanted. All in all when I go looking for my next vehicle I will first see what McCredy has to offer and if Sam is still working there I will go see him first. Thank you Sam and McCredy Motors.

Jeremiah Lewis Needed a driveshaft u-joint pressed out and they told me a couple hrs and it would be done. Worked out great! Very nice guys there ready to help me out quick.

dominique biasutto I highly recommend Gordon’s garage to everyone . I had the transmission rebuilt in my Chevy 3500 . Jerry is a 2nd generation transmission guru. I live 1 1/2 hours away and with that being said Jerry is the only person who I will let diagnose and work on all my transmission needs .

Samantha Speenburgh I went here on my day off looking for Ashley, she was off but Paul asked me what I was looking for then took me around the lot and found the vehicle I wanted, I told him I was looking to work with Ashley, he gave her all my information and Ashley called me the next day when she was in. Ashley provided me such a great experience! She made the entire process so easy, I did everything over the phone with her after looking and test driving the jeep I wanted to buy, she busted her butt to do what she had to do to get me in the jeep! Once approved she arranged it so my new jeep was brought to me and they picked up my old jeep transferred the plates and insurance they even helped my husband moved all my stuff from my old jeep to my new jeep, I didn’t have to take time off work signed the papers right at my job and drove my brand new jeep home! I will be a forever customer of Ashley! Thank you so much!

Brittany White My family has been going to G&M since I was a kid (Im 34 now). Their work is always quality, their prices are good, and I never feel like Im being taken advantage of. Cant recommend them enough. I also never feel talked down to as a woman dealing with automotive issues. If I have questions, they take the time to thoughtfully answer them (like when I had to learn about how carburetors differ from fuel injection systems when I bought an 85 Chevy S-10 and the helped me get it tuned up).

Lori Joseph I’d give 10 if I could. I called on a Sunday morning and was met with the literal nicest person I’ve ever dealt with in customer service. After finally bringing my car in, Heather in the office and the guy in the shop who did the actual work were just incredible!! I’ve told everyone I’ve dealt with since to go to them!!! I owe the whole crew a drink at Park Place!!! Great service, great price!

Jeremy Mckee Wonderful experience.He did the job that no one else could or attempt for a very reasonable price. He gained a new customer for life thank you so much. Happy wife happy life!

Tony Schultheis These guys are great !!! Very reasonable prices and great work. I just had front & rear brakes put on my 2020 RAV 4. They had the best price in the area by far. I saved at least $200.00 over anyone else. I will definitely be using them again.

David Solomon John Newton of Newtons Reconditioning did some really fantastic body work for us after our 2011 Hyundai Elantra was struck by another motorist. My wife and I have had an occasional fender bender over the last forty, so we definitely know good work from bad or mediocre work. John Newtons work is exceptional and he does it with no fuss. If you want exceptional automotive body repair work by a man who really takes pride in his work and also does it for a very fair price, we recommend that you see John. Thank you again, John, for your fine craftsmanship. You also have my apologies for taking so long to write this review.

Alaskan Malamute Horrible place! Dragged my car side ways across the parking lot and never released the transmission so my 4WD was in neutral to load it on the tow truck. Broke the internal steering wheel lock, ripped off my front bumper and scratched the hood and fender with the tow chain. Then they said "You cant prove any of what happened!" Turns out the parking lot I was in had security cameras and caught it all on tape! AND 3 people in the shopping area Videotaped the entire mess with their cell phones! AAA is going after this place! BEWARE if you want to keep your car in one piece! See the photos!