Emerald Coast Urgent Care - Panama City Beach (FL)

Heather Jeter Today was my first visit. I had came in yesterday hoping to be a walk-in however I came during their lunch break. The lady at the desk was very kind and set me up with an appointment for today, because I had to go back to work. When I came in for my appointment today, I had a very short wait, the staff was very friendly and so was Carlos Fernandez. Everyone was kind and respectful and I felt I was taken very good care of. My primary provider has recently passed away and so I was looking for a new doctor. I have switched to Pronto Care and I am looking forward to a good experience based off of how well everything went today. As a side note, the lobby is absolutely beautiful and has such wonderful woodwork in it and was all decorated for Christmas. The office is very clean and the staff was super friendly. I really felt like the staff was very caring.

David Smith The office staff is very efficient and helpful. It is great to see them smile and treat you like they actually want to be there! The nurses were kind and caring. I think Dr. England is very knowledgeable and well versed on each issue that arises. However, he breaks the visit down so that the patient understands the treatment option. I never get the sense that he is rushing through the visit. He takes time to explain the details as he reviews the materials and tests. Dr. England is a great asset to the Bay County community!!

Jessica G Where do I even start…. Took my 1 year old in, no wait time. Was immediately brought back then IGNORED there after. (And the bed was disgusting, photos attached) After unnecessary covid/flu test, they wanted a urine test, okay. They handed me cup, A CUP? You expected a 1 year old to pee in a cup??? I brought up this concern and was told by the provider “Well we can do a catheter if you want but I would suggest you leave and check with pediatrician tommorow”…wow. So we decided to leave. 45 minutes later, waiting for discharge papers, a nurse brought a perfect toilet device but was way too late. An additional 20 minutes later, I went to the nurses station to ask about discharge papers and they were laughing and talking it up, even looked at me and completely ignored me. So I rudely yelled “don’t mind me, keep on talking!!” And we left without signing discharge papers. We spent over 4 hours there, very disappointing.

Sharon Curlee Wonderful people. Always making me laugh, especially Monique. Very professional and qualified for job positions. I would definitely recommend to others. Drs Khan and Hussein are amazing as is the Therapy teams. Thank you for the care I received.

Evgeniya Perry Dr Tran is very professional and knowledgeable. My tonsillectomy went without complications and with very easy recovery.

Cindi Grimes I have found Dr McKenzie to be very knowledgeable, thorough and open to answering multiple questions. I feel fortunate to have had him referred to me by my GP, whom I greatly respect.

Nancy Gill I am 74 and have had pain & inflammation due to patella dislocation since my 20s. A replacement was recommended. I had immediate relief, no more sharp, stabbing pain. I will have my other knee done. Dr Farrah really cares and spends as much time as I wanted. His staff is professional & efficient & compassionate & well trained. I highly recommend this office.and procedure.

Marilyn Johnson Awesome doctor and staff. Have had Dr Reams as my doctor several years and he has always been thorough, and really cares about the patient and what they are experiencing. Most of all, he never rushes through his time with you and always has much compassion for his patients. Very knowledgeable doctor, so his assessment and opinion are always can be relied upon, giving the opportunity to his patients that they are receiving the best care possible. His staff is equally as competent, friendly, kind, and professional. I never leave his office without all of my questions and concerns answered and managed.

kimberly culbert The staff is always very attentive and friendly and Dr. "Woody" Smith is very friendly and knowledgeable as well I couldnt recommend this office enough.

Ashley Nicole I traveled from Texas and my son so happen to get sick on our vacation. Setting the appointment was a breeze. I came to the office, they were very quick to check us in and was called back less than 5 mins. My son was seen immediately and knew exactly what he suffers from and treated him appropriately. The staff was very nice and kind. If Im ever back in Florida, this will be my go to place!