Ascension Bay - Panama City (FL)

5 /5 Karen Robertson: We had to have my Mom (90 years old) taken by ambulance due to a serious stroke. The ER staff took good care of her and us, providing as much information as they could as soon as they could. Once they were able to get her in the ICU, that staff took over and also took excellent care of all of us. We especially appreciated the communication provided by the lead Dr. in the ICU. (Im sorry I dont remember her name.) Once it became clear that my Mom would never be able to walk, eat or swallow on her own again, we asked her if she wanted to go to Hospice. (She had always made it clear that she would not want to live a life with so many limitations.) When she said yes thats what she wanted, the ICU night nurse (DJ), immediately contacted the lead doctor and they made arrangements to put her on "comfort care" until Hospice was available. During the 30? minute wait for medication change orders, we were able to tell our mother how very much we loved her and she was able to communicate the same to us. The staff was so respectful of her choice and our support of her choice. They made a very hard time as easy as possible and we are grateful for their care! My mom was able to pass comfortably in her sleep the next day. Again, the staff allowed us time to grieve in the room with her and even brought a bereavement cart with tea, coffee and cookies.

5 /5 Laura Gould: Sitting in the ER with Kevin who had a bad cut. Our provider Shane Becker did a fantastic job sewing him up 18 stitches later. They were fast and professional. Highly recommend. Thanks Shane!

1 /5 Keegan James: The Doctors, Surgeons and Nurses were EXCEPTIONAL!! However, the older gentleman that sits in the surgery waiting room was extremely disrespectful, un empathetic, and argumentative. Recovery nurse called me and let me know my brother was out of surgery and awake and that they came to the waiting room looking for me while I was in the restroom. The older gentleman at the front desk when approached stuck his hand out and said wait. Then proceeded to tell me to sit down and be patient as if I was a little kid. The nurse had to send someone to come get me out of the waiting room because the older gentleman accused me of lying to try and get into the recovery room before they were ready for me.

5 /5 Jamie McDaniels: To be honest, I can’t say what this place is like in person. But my dad had surgery here and I wasn’t able to be there. But the nurses and staff have been so kind to me and kept me up to date. They are patient and have answered all my questions with compassion. I’ve had to communicate with many facilities remotely through the years and trust me when I say, so many people usually act put out or like they don’t have time for concerned family. Not the folks here, at least speaking for the surgical ward staff. Thank you. It means a lot.