Tiburcio Vasquez Health Center - Silva Pediatric Clinic - Hayward (CA)

1 /5 Olga Belova: We arrived 5 minutes before the appointment, the office was empty, a message on the phone said to call after lunch. Terrible service

1 /5 VIOLA: terrible place, terrible receptionist. My child came with toothache for the 2nd visit and was not admitted to the doctor because the receptionist told me that I was late. I was even 2 minutes earlier. Horrible service, the child suffers in pain because they did not want to work today Dr. is very nice but the receptionist should leave this job.

5 /5 Garcia Cristian (Kitan): Good for dentist and doc

1 /5 Elsy Treminio: Terrible customer service. Everytime I take my kids to their appointments I have to argue with the dentist or the receptionist.

1 /5 Cintia Herrera: Today, 11/03/25, I went to leave a form for my sons school and the The person who treated me is too arrogant and unprofessional. If he brings problems from home, he should leave them before entering work. He should not be in that place. It is my first experience in this place after so many years here in this clinic with a person as arrogant as he is. I asked him several questions and he answered me reluctantly and waiting without doing anything. Finally, I asked him his name and he told me that her name is Vanessa Días. She needs more training on customer service or else she should be somewhere else. An arrogant, despotic person. VANESSA DIAS!

1 /5 Olga Belova: We arrived 5 minutes before the appointment, the office was empty, a message on the phone said to call after lunch. Terrible service

1 /5 VIOLA: terrible place, terrible receptionist. My child came with toothache for the 2nd visit and was not admitted to the doctor because the receptionist told me that I was late. I was even 2 minutes earlier. Horrible service, the child suffers in pain because they did not want to work today Dr. is very nice but the receptionist should leave this job.

5 /5 Garcia Cristian (Kitan): Good for dentist and doc

1 /5 Cintia Herrera: Today, 11/03/25, I went to leave a form for my sons school and the The person who treated me is too arrogant and unprofessional. If he brings problems from home, he should leave them before entering work. He should not be in that place. It is my first experience in this place after so many years here in this clinic with a person as arrogant as he is. I asked him several questions and he answered me reluctantly and waiting without doing anything. Finally, I asked him his name and he told me that her name is Vanessa Días. She needs more training on customer service or else she should be somewhere else. An arrogant, despotic person. VANESSA DIAS!

1 /5 Elsy Treminio: Terrible customer service. Everytime I take my kids to their appointments I have to argue with the dentist or the receptionist.