heyword hospital - Hayward (CA)

Luis Great care for an emergency situation. Spent a week hospitalized and was treated with respect and care. The doctors were knowledgeable and caring and tried their best to make sure my recovery was speedy. The nurses and staff in 2N were outstanding.

Steven French Not a pleasant experience at all. I arrived worried I might be having heart issues. You will not be greeted by a person just a sign says to fill out a form. After some time, maybe 30min, I was interviewed about my issue. Maybe 30min later I was given an EKG and told to wait in the lobby. Three hours later I was advised the Dr was still too busy to discuss the results. In the end I never actually spoke to a Dr. Just a couple of nurses who only could say the Dr said the results didnt look too bad but that I needed to stay. Why stay if the results were OK? This had me still very anxious and nervous. I understand emergency rooms help in order if severity but I cannot accept that after that long not knowing if I was OK or not,that I wasnt worthy of 2 or 3 minutes from a Dr to calm my anxiety about my test results. I will not go back.

Camryn Williams The doctor here minimized and completely brushed off all of my concerns. My appointment was at 3:30 and I didn’t get seen till 5 o’clock. I felt she disregarded my concerns so she could hurry up and clock out. As a women’s doctor, you’d think she would be more attentive to other women’s concerns but no. If I could give them 0 stars I would, if you have the option, please do not come here. Find a physician who cares and takes patients seriously.

Jose j. Paz II I had to stay overnight, the staff was friendly and the food was awesome. I want to say the quality of food rivaled eden in castro valley. I would give a 5th star, but long wait times and lack of private rooms are important to factors to me

Peggy Parker Clean, quick vax clinic.

E M I was admitted here many weeks ago. I have been in ICU and not. I like the ICU and the nurses there. the staff is friendly and most days knowledgeable about everything. Those that aren’t get someone who is. Speaking with the doctors can take some time but they are friendly and answer questions in a way I understand. Rehab is amazing. They are the highlight of my day.

darleen sarat-macario I was a little scared to go because of the reviews. Honestly they were so nice and kind to me. I felt very welcomed from reception down to the doctor. Great experience way batter than San Leandro.