1 /5 Juliet Wang: The one star is for the great doctor I see. Everything else with this medical group is broken down. I was not able to get a CT scan ordered by the doctor within this medical group more than one month out and asked the doc to send order to John Muir which I usually go to. I have been making more than 20 calls and an in person visit to the office, From the doc office, call center, financial clearance authorization, the whole system is broken and I still cannot get scheduling with John Muir to have my CT done before the doc’s appointment. Terrible service terrible experience for patients already having health challenges. If it were not for the great doctor, I would never choose to come here for medical needs. John Muir is far better and more efficient. So frustrating!