Tri-Cities Battery Tire Pros - Kennewick (WA)

5 /5 Jerry Rowett: I have had my pickup serviced a few times. The staff was always kind, courteous, and helpful. They did a great job each time.

1 /5 Sean Kofoed: Beware people. My cars ac was not blowing cold air, so i took it into tri city battery and after they did their diagnosis, i was given a 3400$ quote to replace my ac compressor because it was not engaging, and the condensor as well and that my freon was filled to spec. So given the very high quote i decided to get a second opinion to make sure that was the issue, but to my surprise i was told at another shop that my freon was just really really low (not filled to spec) so i had them add the freon and i asked them if the ac compressor was working, sure enough it engages perfectly fine, they even held onto the car for an extra hour to stress test the ac to make sure it was good to go. So now my car blows ice cold air and it only ran me 641$ not 3400$. So either some one is making a mistake at tri city battery or someone is being seriously dishonest. Either way beware and avoid them. Oh plus they wouldnt refund me for their "diagnosis" imagine that.

1 /5 Johnnie Sunford: So a little back story. I just had the engine replaced on my ram truck. I needed to have the AC recharged from the replacement. Took it to tricities battery. Everything was going good. Picked up my truck and went less then a block from the shop to the exon and my truck starts smoking. Wasnt smoking when I dropped it off that morning or the day prior. Called Tricities Battery they said come back and we will take a look. Great. Get back to the shop and the counter person Adam was horrible. 1st tells me that I should take it back to shop that installed the engine. When I informed that shop is closed on Friday he said well we didnt do anything. Then Adam told me things break all the time you never know when its going to happen. Of course things break but since I just spent money at your business you think a courtesy look would be approved. I said look I just want someone to check it over to make sure, per Adam no one could look at the truck and all they did was hook a valve and this isnt their fault. I could not get anyone to look at the truck while I just paid $450 plus dollars to the shop. The the topper on the cake if I wanted someone to look at then he would charge a diagnostic fee. ARE YOU KIDDING ME!!!! Then I go outside my husband shows up and guess who decides to walk outside to assist when he couldnt be bothered with helping not even 5 mins prior. Then I called the manager, he is floored by Adams behavior. Im not sure what is going on with this shop but Adam shouldnt be dealing with the public or customers if he thinks he was being helpful. Which is what he told me after he looked at the truck with my husband. Probably will not go back, just to make sure I never have to deal with him again.

5 /5 Theknightkingrt Cloud: My tire size is pretty rare. I called 8 places before calling them no one had it in tri cites except for them. He ordered it around 1145 on a friday thought it wouldnt come on until Monday but it arrived at 1500. Amazing services.

5 /5 Donna Colson: Tri-Cities Battery had a bit of a hard time getting one of the parts they needed for my car because its unique. But they checked in with me regularly as the work progressed and did their best to keep the price within my budget and close to their original estimate. I was very pleased.