AAMCO Transmissions & Total Car Care - Kennewick (WA)

1 /5 Crystal Contreras: We have had a terrible experience with Aamco in Kennewick. They have had our truck from over 10 weeks and still no movement. We have a lifetime warranty on the truck and we have spoke to warranty, they are saying that they are waiting on Aamco. Aamco is saying that the owner is on vacation and the employee has to wait until he talks to the owner. Our warranty covers up to $300 for a rental car. So we have been paying out of pocket for a rental since it’s been now over 10 weeks and the rental car was only cover for about 6 days.

5 /5 Joe Omlor: My Nissan was losing freon overnight after being filled. I took my car to AAMCO and I have cold air, no loss of freon. They are very courteous and understanding. Great service an my truck also!

5 /5 Frank Green: I got my dream car years ago and it has given me nothing but problems. I’ve used many different shops including the Cadillac dealership. After using this shop there was nowhere else I would take it again. Not only is their work phenomenal but their prices are even better. It’s great having a place you can trust. Look no further bring your vehicle here, 110% recommend.

5 /5 Melanie Constance: Got my oil transmission fluid change done here, was recommended by a friend to come here and their customer service was nice and friendly. The new office guy was really nice and sweet. The whole team was amazing. They told me any thing else that may need done on my car that they noticed and etc. Definitely will be coming back, and I see why my friend recommended coming here! Everyone was amazing.

1 /5 donald white: April 4,2025 Update so had them rebuild my transmission February 16, 2024 and it went down a month ago maybe two months ago so it only lasted a year and they charged me just as much as I would’ve got a better warranty through another company. This is really ridiculous. The hydraulic pump went out on it and they supposedly replaced it so yeah, not too happy with these guys. So Casey, the guy that told me that was going to be about $6500 to replace my transmission bottom dollar was almost $10,000. When I got my My pick up back the transmission temperature kept on climbing up past 188 190 which is not typical for these vehicles that I have he said well it’s your fan clutch plate. It won’t cool down. So he gave me a quote on that. No problem. It was like $1000 but did my research a little bit more to find out. It was transmission bypass that he never replaced when he rebuilt my transmission supposedly he rebuilt this transmission and everything and supposedly he knows everything about transmissions but if you knew everything about transmission, why didn’t he replace the bypass which now my temperature for my transmission since I replaced it is running at 1:30 to 140 normal operating temperatures huh kind of weird that somebody that pretty much screwed me and took a vantage of me took all my money from my savings would try to get more money from me forewarning this guy does not know what he’s talking about and he’ll talk Sound like he does. So update I emailed the company never got a response back, I think he was just trying to make himself look good By saying hey, give us a holler to see what we can do To help you out. Literally, the guy took advantage of the situation and pretty much took all my hard earned money And then was trying to take even more by trying to say it was something else that wasn’t keeping my Transmission cool. When it really was a thermal bypass Guy that deals with transmission you would’ve think he would known that it was a thermal bypass.