Cronks Automotive - Richland (WA)

steven Allen Needed brakes changed out on my 28 sport coupe. Charlie had the job done quickly. Time to lay some rubber!!!! Thanks for the great service.

Chuck L. Update: Had another great experience with new 2020 2500 Cummins Ram Jan 2021 for routine maintenance, Thank you all again. Just had my first interaction with WRAR this past week 08/19. They we extremely courteous and excellent to work with. I made my appointment to have an aftermarket Bull Bar installed on my Ram 1500 Sport Truck. They got me in very quickly and did a great job and got me my truck back the same day. They offered me a ride home or work which was very kind of them even though I had a ride set up already. The install work so far is great... They even did a follow up via text to make sure I was happy with the work, Thank you WRAR. AS my newer vehicles go out of there manufacture warrantys I plan to use them for all my maintenance in the coming year. We try and support our local city businesss as much as possible in WR. Want to keep them here and its so convenient too. Their prices seem fair and competitive for the Tri Cities area as well. Will use them again! A++ for service and communication and friendliness. Update 06/04/2020 Took my 2nd vehicle in for routine maintenance on our 17 Honda Accord sport. Once again WRAR did a wonderful job. Montana was awesome as always at handling everything from delivery to pickup. Thanks again for being the best Automotive and honest repair shop in West Richland. Will be back....

Debbie Gregoire I took my Lexus to them for a second opinion and they spoke the truth and gave wise advice after Toyota of Tri-Cities tried to have me spend $6,500 on a repair. They quoted me $5,000 but encouraged me to take it to the Lexus Service in Spokane and reassured me it was still under warranty. I appreciated their integrity and will take my vehicle to them from now on.

Mike Flores Big Shout Out to Juan!!! With my cooling system acting up today, I gave Juan a call and he took care of it quickly and reasonably priced!!! Thank you so much!! I highly recommend Juan for your automotive needs!!!

DuBois-Killoy Dylan (dckilloy) I had a rear end collision that dented my bumper and right rear quarter panel in my 2005 Silverado. Went through mels with State Farm. Everyone was very nice and personable and my truck was done within a week of getting my estimate. Super happy!

Justin Ford First off, Andy is a rock star.  I dont use that term lightly, but Ill explain more below. We have been struggling to get our 5.7L I/O running this whole boating season. After having the carb rebuilt elsewhere and being assured that everything was tip top, we dropped the boat in on the Columbia and the boat wouldnt start. After a quick Google search, we found Performance Carburetor Services. We met with Andy around closing time and ran through the issues. The next day, Andy had rebuilt the carb, fixed issues the other mechanic had introduced and then met us on the water to make sure the boat would start and run as it should, and ended up finding the root cause of our issues, which had been a failed electric choke thermostat power line. Andy adjusted the carb to run as is intended, and got us out on the water, and ended up diagnosing an unrelated ignition problem to boot. Andys skill, knowledge, and integrity are top notch. I would drive from Seattle back to tri cities for future maintenance on the boat and my cars for the expertise and professionalism experienced with Andy and Performance Carburetor.

Nick H Black Butte did a great job on a couple of my vehicles so far, great work, great service, reasonable price. And gets the job done in a timely manner. I would highly recommend Black Butte for any auto repair. And I will be bring my vehicles to them for sure.

Lucas Greenberger Mike is there when you need him, day or night. In my case it was late at night, no garages were open, I was on a road trip, and I was in a jam. He was responsive, honest, and he got the job done for a very reasonable price. It was a huge relief, all around, to find him online and to make contact with him when I needed help. Many thanks again for getting me back on the road as quickly as possible!!

Stan Johnstone Devon is the best. From fabrication to everyday repairs. If you want it done right. Call DA