All Automotive Service & Repair - Kennewick (WA)

5 /5 Marie Brittaney (Brattgoblin00): Hands down the best auto repair shop I’ve ever been to! Sarah, Mark, and Edwin are all amazing, friendly, knowledgeable, and genuinely caring. They always treat me like part of the family, not just another customer. I really appreciate how they take the time to explain everything to me and work with me to make the best decisions for my car. I always leave feeling confident and well taken care of. If you’re looking for a trustworthy shop with a great team, this is the place!

5 /5 Katelyn Porter: First time at this shop and didn’t know what to expect. Called last Friday (5/2) and to my surprise was able to get an appointment for Monday (5/5). Repairs were needed and also to my surprise I was able to get those completed the next day (today, 5/6). The scheduling availability at this location is pretty good! I would have waited three weeks at the Mazda dealership just for diagnostic testing and who knows how long in addition for the repairs. There was price transparency from the get go. Staff were friendly and very helpful. My car is fixed up and running great! Thank you!!

5 /5 Amy Wooster: Brought a vehicle here to be inspected that I was considering purchasing off of Facebook marketplace place. Thank goodness!! The shop did a thorough inspection and was extremely helpful. They saved me a lot of money that I might’ve spent on a total dud of a car. They were super friendly and gave their honest opinions about the vehicle which was exactly what I wanted. Highly recommend!

5 /5 larry sherfey: My wifes Grand Cherokee battery died suddenly and without warning. We were then able to jump the car after restoring a partial charge and take it to All Automotive who accommodated our "emergency". They cleared all of the codes and replaced the battery within 3 hours of our appt. time. Always great to deal with All Automotive.

1 /5 Courtney P: Had my car TOWED in, was told they couldn’t figure out what was wrong. Refilled the AC and was charged $900+ for nothing but the AC being filled as any work/result. Drove the car two days for it to break down again. Once again had it towed here. Yet again was told they did nothing but drive it around but it was ready to pick up. They wanted to charge us $30+ for the gas THEY put in to drive it around after already charging $900 for no solution. They had the car 4 DAYS! Was basically told they would keep our car from us until the $30 was paid. Overall feel robbed, issue is still not resolved, paid for towing multiple times to this place, only picked them because they had good reviews and out of all the mechanics we have been to this is by far the worst as far as any effort and just charging you for no work to be done. Please take your car to someone else who cares about their customers and actually fixing the problem. Super disappointed/pissed.