Sam’s Auto Care - Plano (TX)

hiba Ahmed Great experience! I had an amazing experience getting an oil change and smog test here. The entire process was incredibly fast and efficient, taking only about 40 minutes. The staff was professional, respectful, and provided outstanding customer service. Their facility is spotless, and their prices are very reasonable. I highly recommend this place for anyone looking for quality service and a hassle-free experience!

Medora Neely Bruce ordered a new part for my car and installed it quickly. If you are looking for a fair and honest mechanic, I highly recommend Bruce!

Bernadette Garcia I highly recommend this Automotive shop! They won’t let you down & guarantee their work! I’ve been going here for all my repairs for a few years. Recently I had to go in for several repairs. The staff is so friendly & great at what they do! Billy & Walter went above and beyond in getting all repairs done properly. Walter was so patient in educating me on my vehicle’s issues & what needed to be done. Billy made sure the repairs that had been made were perfect & even did a Goodwill repair for me that I wasn’t expecting. I love that it’s a family owned small business that work with high standards & so much integrity. Thank you to all the staff for taking great care of my vehicle repairs! I will be a loyal customer for life!

Tatum Batman They did great, took care of my car quickly and gave me an online estimate to approve beforehand. Quick acting and responsive staff here. Thank you Jim.

Jennifer Flanders Wan was great! Took care of my car quick and great price!! Refilled my wiper fluid and details I didn’t even think to ask for Plus. It’s right next to a gas station in case you have to wait long but I was in and out in 10 minutes! Highly recommend

Michaela Hardy They definitely live up to the name and showed Integrity start to finish! I found this place due to high reviews and I see why they have the rating they do. Their prices are fair and competitive with the area. If you find a lower price, I doubt you will find better customer service than you will receive here. It’s unmatched and top notch. From assisting with my transportation, to warranty on the parts, to complimentary soda/ coffee/water, thank you note, and all friendly helpful staff. They answered my many many questions and need for explanation / education with patience and clarity. They were upfront on all pricing and will not proceed until you sign and accept. The app they use is also very helpful to have everything digital to see and read what was done or wrong with pictures. Would highly recommend them. Also as a female, sometimes coming to these places can feel very uncomfortable. It’s important to me that everyone made me feel comfortable and respected. They definitely strive for excellence and to make sure the customer is satisfied.

Mike J I had a flat tire emergency and was in a real time crunch. The team at Destin Auto Care immediately jumped into action and had me back on the road in under 5 minutes! Their quick response and efficient work saved my day. The staff was professional, friendly, and clearly knows what they’re doing. It’s rare to find a shop that combines speed, quality work, and genuine care for their customers. I’ll definitely be coming back for any future auto needs and highly recommend them to anyone looking for reliable service in Plano.

Jimmy Le I brought my Audi in for a comprehensive vehicle inspection on March 3rd with a few concerns, one of them being that the coolant level was below the minimum line. Less than a year ago, I had the coolant water pump replaced at this shop, so I wanted them to check if the issue was related and potentially covered under warranty. They suspected a heater hose leak as the cause. When I picked up my car, I asked them to top off the coolant. However, once I got home, I noticed coolant sputtering from a hairline crack in the expansion tank — which turned out to be the actual source of the leak. This critical issue was completely missed during their inspection. More concerning, when I later changed my oil, I discovered that three underbody panels were missing from my car. I had unknowingly been driving without them for nearly a month. No one at the shop informed me that the panels had been removed or that they failed to reinstall them. It is unbelievable to know that someone who worked on my car ignored the fact that they did not reinstall my panels. I originally trusted this shop because of their high ratings and even returned to them for multiple repairs. Unfortunately, after this experience, I can no longer fully trust them. *****Update: After I posted my review, Jon, from Euro Auto, reached out to me the very next day. He apologized for what happened and let me know he’s using it as a learning moment for his team. You can tell he really cares about his business and how his customers feel. Jon went out of his way to make things right and offered great customer service to earn back my trust. I really appreciate that kind of effort, and because of it, I’ll be updating my rating of Euro Auto.

Keylesha Susso Michael is an honest and trustworthy mechanic! He fixed everything that was wrong with the car I bought for my daughter. He has fair prices and the car is running like brand new! When there was a delay with me picking up the car he could’ve charged storage fees. But didn’t. He is truly one of a kind! And I value his business and pray God continues to bless everything he does! Michael your kindness, expertise and patience is a blessing to others.

MRDONAVAN Woody and Odie great guys to work with. I have four vehicles as they have been serviced well by this establishment. My work is always thoroughly explained. great shop,great guys