Sam’s Auto Care - Plano (TX)

5 /5 Ameen Shawwa: I’ve been going to Sam’s Autocare for years, and I couldn’t be more impressed with the consistent, high-quality service I receive every time! From the moment I walk in, the staff is always incredibly friendly and attentive. They take the time to thoroughly explain any issues with my car and provide a detailed breakdown of the repairs needed. The turnaround time is quick, and my car always runs better than ever after a visit. The owner, Sam, is great—he runs an honest business, which is nearly impossible to find in the auto care industry these days. Its clear he genuinely cares about his customers and their vehicles. I also appreciate the clean and comfortable waiting area. Sam’s Autocare has definitely earned my trust, and I highly recommend them to anyone in need of reliable auto care. Five stars all the way!

1 /5 peter spielmann: ⚠️ Serious Concerns About State Inspection at Sam’s Auto Care In September 2024, my wife and I purchased a used vehicle from Hiline Motors that had recently passed a Texas state safety inspection conducted by Sam’s Auto Care. However, we soon discovered serious issues that raised questions about the validity of that inspection. Just weeks earlier, the same vehicle had failed a safety inspection at Mercedes-Benz of Plano due to severely worn tires. There’s no record of repairs being made between the two inspections, yet the car passed inspection at Sam’s. After purchase, we had to replace all four bald tires immediately ($1,857), and mechanics also discovered three cracked wheels. These conditions posed serious safety hazards and should have prevented the vehicle from passing any legitimate inspection. This experience has caused us to question whether Sam’s Auto Care performed a thorough and compliant inspection. We have submitted a formal complaint to the Texas Department of Licensing & Regulation (TDLR) and strongly encourage others to get a second opinion when it comes to safety inspections. If you’re considering using Sam’s Auto Care—or purchasing a vehicle from a dealer that uses them—we recommend extra caution and an independent safety review.

5 /5 Shelli Jarvis: I knew I had a an auto inspection coming up pretty quickly. Was running errands and found Sam’s via a search. Called before I stopped in and Sam told me they could get me in and out quickly. He was right! Got me in and out in probably less than 20 minutes. He was friendly and efficient. I’d go back!

5 /5 Karishma Khalid: Sam has been servicing our vehicles for 2 years now, ever since we moved to Texas . He is honest, knowledgeable, and has consistently taken care of our needs, no matter how complex! I would recommend his business to anyone moving here, or in need of an honest and reliable auto repair shop!

5 /5 Javier: They did a great job installing a computer module that needed to be replaced for my car. Completed it quickly and at a fair price.