Sam’s Auto Care - Plano (TX)

Tatum Batman They did great, took care of my car quickly and gave me an online estimate to approve beforehand. Quick acting and responsive staff here. Thank you Jim.

Mark Bentsen I cannot recommend Lee enough if youre looking for an honest and pragmatic mechanic for your high mileage vehicles. Lees expertise and integrity have consistently impressed me over the years. One of the standout qualities of Lee is his honesty when it comes to vehicle repairs. He wont try to upsell unnecessary fixes or push you into spending money on repairs that can be avoided. Instead, he takes the time to carefully assess the situation and provides you with straightforward advice on what truly needs to be fixed and what you could live with for the time being. Lees practical approach is refreshing. He understands that high mileage vehicles may have their quirks and that not every issue requires immediate attention. He takes into account factors like the age, condition, and overall value of your vehicle, allowing you to make informed decisions about repairs and maintenance. His guidance has saved me both time and money by knowing when its more cost-effective to shop for a new car rather than pouring endless repairs into an aging vehicle. What sets Lee apart from other mechanics is his dedication to his craft. Hes not simply someone who relies on computer codes to diagnose problems. Instead, he combines his extensive knowledge with hands-on experience to accurately diagnose and resolve issues. This approach ensures that the root cause of the problem is addressed, leading to long-lasting solutions and avoiding unnecessary return visits. Lees passion for his work and commitment to providing exceptional service is evident in every interaction. He takes the time to explain the repairs needed in a clear and understandable manner, ensuring that youre well-informed throughout the process. Additionally, he delivers his services promptly and efficiently, so you can get back on the road with confidence. If youre tired of mechanics who prioritize profit over your best interests, I highly recommend seeing Lee. His honesty, practicality, and genuine expertise make him the go-to mechanic for high mileage vehicles. Save yourself the headache of dealing with subpar service and put your trust in Lee for all your automotive needs. You wont be disappointed!

Mike Schlink This shop was recommended to me about a year ago. Jason and Don are very professional, knowledgeable and very reasonably priced. Time service is outstanding. I always feel comfortable having them service my car.

Carolina Cravens They offer fantastic customer service if you need your state inspection; they’re faster and have easy crate service. This was my first time going here. I enjoyed my experience. They are efficient.

Alyssa Bennett I cannot say enough about what Scott and his crew have done for me. I moved to Texas a little over a year ago, up until April this year I had never seen hail in my life! I spoke to a few other places and decided to call Auto Hail Pros Just on a whim, and something just felt right about Scott! I will say it did take Just about 3 weeks, but one entire week of that we were just waiting on the insurance agent to come look at my car. Well worth the wait, and it helps they paid for my rental!! As a little bonus Scott even gave me a $100 gift card to a car wash. I mean how fantastic? My car looks great, and I am more than happy. Thank you to Scott and everyone who worked on my car!!

John woodmansee I have a one off car. It is a 70 VW Squareback built on a 2001 Subaru frame and drivetrain. They were able to figure out a number of electrical systems on my car and kept me rolling along just fine. Thanks Ace!!

Tracy Chaw I initially went to Patriot Express Tire & Oil just for an oil change, but after I mentioned a noise while driving, they did a free and thorough inspection of my tires and CV axles. They quickly identified the issue and gave me an honest recommendation with a clear cost estimate. I would’ve gotten the repair done there if I didn’t have to drive back to Oklahoma the same day. Everyone there is super professional and friendly—even the front desk staff knows their stuff when it comes to cars! Plus, their waiting area is the cleanest I’ve seen in any auto repair shop. I’ve already recommended them to my friends in Dallas, but I still wanted to leave a review because they truly deserve more visibility and higher ratings!

Money Maker This is hands down one of the best experiences I’ve had with a repair shop. These guys are professional. Melanie, her manager, and everybody I interacted with were very helpful. I was updated daily by Melanie, and she made sure to accommodate every request I’ve had. I just got my car, so I can’t comment on the actual repair just yet. But based on everything else, I will. Highly recommend this shop and will myself go back there for future needs. Thanks and keep up the great work. Mikaël

Medora Neely Bruce ordered a new part for my car and installed it quickly. If you are looking for a fair and honest mechanic, I highly recommend Bruce!

Mansour Elsharawy These guys fixed my cars broken AC with speed and a fair price! Super nice and they were so honest, didnt try to sell me something I didnt need. 10/10!