Sam’s Auto Care - Plano (TX)

Money Maker This is hands down one of the best experiences I’ve had with a repair shop. These guys are professional. Melanie, her manager, and everybody I interacted with were very helpful. I was updated daily by Melanie, and she made sure to accommodate every request I’ve had. I just got my car, so I can’t comment on the actual repair just yet. But based on everything else, I will. Highly recommend this shop and will myself go back there for future needs. Thanks and keep up the great work. Mikaël

Jimmy Le I brought my Audi in for a comprehensive vehicle inspection on March 3rd with a few concerns, one of them being that the coolant level was below the minimum line. Less than a year ago, I had the coolant water pump replaced at this shop, so I wanted them to check if the issue was related and potentially covered under warranty. They suspected a heater hose leak as the cause. When I picked up my car, I asked them to top off the coolant. However, once I got home, I noticed coolant sputtering from a hairline crack in the expansion tank — which turned out to be the actual source of the leak. This critical issue was completely missed during their inspection. More concerning, when I later changed my oil, I discovered that three underbody panels were missing from my car. I had unknowingly been driving without them for nearly a month. No one at the shop informed me that the panels had been removed or that they failed to reinstall them. It is unbelievable to know that someone who worked on my car ignored the fact that they did not reinstall my panels. I originally trusted this shop because of their high ratings and even returned to them for multiple repairs. Unfortunately, after this experience, I can no longer fully trust them. *****Update: After I posted my review, Jon, from Euro Auto, reached out to me the very next day. He apologized for what happened and let me know he’s using it as a learning moment for his team. You can tell he really cares about his business and how his customers feel. Jon went out of his way to make things right and offered great customer service to earn back my trust. I really appreciate that kind of effort, and because of it, I’ll be updating my rating of Euro Auto.

Scott Aduddell I highly recommend this family owned repair shop. I had several issues with my Truck that ended up taking a few attempts to sort out properly. The team here at Innovative made sure that the job was done correctly. My old truck is now running better than ever. Thank you Ken, Tommy, Rick and the rest of the crew!

amir alhamadani Thank you. You saved me from a big problem in my car. I went to more than one person and they didnt fix it. You are a smart mechanic. You fixed it in a short time and your prices are also excellent. I am grateful to you. I advise everyone to visit you.

Matthew Lee My family and I have been going to David’s shop for years, and I can’t recommend him enough. Whether it’s routine inspections or unexpected repairs, David has always provided amazing service with the fairest prices. He’s honest, knowledgeable, and genuinely cares about his customers. It’s rare to find someone in this business who’s both incredibly skilled and completely trustworthy. My entire family brings their cars to him, and we’ve never had a single bad experience.

Jessica H I have been bringing my Volkswagen GTI here for years. They are a family run honest company. Theyve also sent me home when there was not actually something wrong with my car, or the problem could be solved on my own. The owner said he wont replace a part that isnt broken. I really appreciate them, theyre a gem in Plano. Thank you for keeping my girl running smoothly! I could not go into the Volkswagen dealer in Richardson or McKinney without them finding $1000 minimum of repairs on my car. The red flag, their sales department was also really desperate to buy my car every time. Its a manual and a niche of people still really want those. If it was that "broken", why would they want it so badly? An oil leak that they quoted me $960 to repair, once I cleaned my engine bay, magically disappeared, and hasnt come back for 6 years now. What really happened was whoever changed my oil last spilled some oil down the side of my engine, and the dealership thought that was an oil leak. Nope, no more greedy dealerships. So overjoyed that I found a local business to support like Tommys. I have also recommended them to all my coworkers who drive European cars.

Bernadette Garcia I highly recommend this Automotive shop! They won’t let you down & guarantee their work! I’ve been going here for all my repairs for a few years. Recently I had to go in for several repairs. The staff is so friendly & great at what they do! Billy & Walter went above and beyond in getting all repairs done properly. Walter was so patient in educating me on my vehicle’s issues & what needed to be done. Billy made sure the repairs that had been made were perfect & even did a Goodwill repair for me that I wasn’t expecting. I love that it’s a family owned small business that work with high standards & so much integrity. Thank you to all the staff for taking great care of my vehicle repairs! I will be a loyal customer for life!

Mike J I had a flat tire emergency and was in a real time crunch. The team at Destin Auto Care immediately jumped into action and had me back on the road in under 5 minutes! Their quick response and efficient work saved my day. The staff was professional, friendly, and clearly knows what they’re doing. It’s rare to find a shop that combines speed, quality work, and genuine care for their customers. I’ll definitely be coming back for any future auto needs and highly recommend them to anyone looking for reliable service in Plano.

Arokiait usa Very happy with work done by Bavarian auto care to fix my Lexus. They are one of the best auto mechanics in DFW area . Very professional and honest . Highly recommend them .

Mike Schlink This shop was recommended to me about a year ago. Jason and Don are very professional, knowledgeable and very reasonably priced. Time service is outstanding. I always feel comfortable having them service my car.