Premium Auto Care - Plano (TX)

Ernest Chaney They did call back which was nice, I had gotten my vehicle going again before I talk to them.

Jessica H I have been bringing my Volkswagen GTI here for years. They are a family run honest company. Theyve also sent me home when there was not actually something wrong with my car, or the problem could be solved on my own. The owner said he wont replace a part that isnt broken. I really appreciate them, theyre a gem in Plano. Thank you for keeping my girl running smoothly! I could not go into the Volkswagen dealer in Richardson or McKinney without them finding $1000 minimum of repairs on my car. The red flag, their sales department was also really desperate to buy my car every time. Its a manual and a niche of people still really want those. If it was that "broken", why would they want it so badly? An oil leak that they quoted me $960 to repair, once I cleaned my engine bay, magically disappeared, and hasnt come back for 6 years now. What really happened was whoever changed my oil last spilled some oil down the side of my engine, and the dealership thought that was an oil leak. Nope, no more greedy dealerships. So overjoyed that I found a local business to support like Tommys. I have also recommended them to all my coworkers who drive European cars.

Michaela Hardy They definitely live up to the name and showed Integrity start to finish! I found this place due to high reviews and I see why they have the rating they do. Their prices are fair and competitive with the area. If you find a lower price, I doubt you will find better customer service than you will receive here. It’s unmatched and top notch. From assisting with my transportation, to warranty on the parts, to complimentary soda/ coffee/water, thank you note, and all friendly helpful staff. They answered my many many questions and need for explanation / education with patience and clarity. They were upfront on all pricing and will not proceed until you sign and accept. The app they use is also very helpful to have everything digital to see and read what was done or wrong with pictures. Would highly recommend them. Also as a female, sometimes coming to these places can feel very uncomfortable. It’s important to me that everyone made me feel comfortable and respected. They definitely strive for excellence and to make sure the customer is satisfied.

Alexa Woody I can’t recommend The Auto Shop enough! They saved me nearly $3,000 compared to what the dealership was trying to charge me—and honestly, what the dealership was trying to do felt like a total scam. The guys here are honest, hardworking, and genuinely care about their customers. It’s so refreshing to find an auto shop you can actually trust. The facility itself is also clean, well-kept, and professional. If you’re looking for a place that won’t take advantage of you and will treat you right, this is it.

Matthew Lee My family and I have been going to David’s shop for years, and I can’t recommend him enough. Whether it’s routine inspections or unexpected repairs, David has always provided amazing service with the fairest prices. He’s honest, knowledgeable, and genuinely cares about his customers. It’s rare to find someone in this business who’s both incredibly skilled and completely trustworthy. My entire family brings their cars to him, and we’ve never had a single bad experience.

Shey I can’t say enough good things about Plano Automotive! From start to finish, the team was professional, honest, and incredibly helpful. They took the time to explain what was going on with my car and didn’t try to upsell me on anything I didn’t need. The service was fast, the pricing was fair, and the quality of the work was top-notch. It’s clear they truly care about their customers and take pride in their work. This is the kind of local shop you can trust—I’ll definitely be coming back for any future car needs!

David Or Highly recommended! My car broke because of transmission issues. Dealership told me it had to be replaced. They are charging me so much money. Glenda and her team did a great job fixing our car for a great price! The car drives better than ever. They even cleaned out our headlights. They used to be yellow and now they looked brand new. Glad to find this repair car place and will now be my number one place for repairs!

Nesha Horn I had a great experience at Meineke! Robert & The team was professional, courteous, and really took the time to explain what my car needed without pressuring me into unnecessary repairs. They diagnosed the issue quickly and had everything fixed ahead of schedule. The waiting area was clean and comfortable, and the staff kept me updated throughout the process, sending a view of my inspection via text message showing the issues and non-issues with pictures attached. Its clear that they care about their customers and take pride in their work. I’ll definitely be coming back for future maintenance and highly recommend them to anyone looking for honest, reliable car service!

Mansour Elsharawy These guys fixed my cars broken AC with speed and a fair price! Super nice and they were so honest, didnt try to sell me something I didnt need. 10/10!

Tatum Batman They did great, took care of my car quickly and gave me an online estimate to approve beforehand. Quick acting and responsive staff here. Thank you Jim.