Autobahn Service Center - Plano (TX)

Jinyoung Park-Turner I had a few maintenance items to take care of and I went to Yelp to secure some quotes from local mechanics. Honesty Automotive answered all of my many questions and never seemed annoyed with me. It was clear that they would value my business far more than anyone else I was getting a quote from. So l decided to get the work done here. I called about making an appointment and they immediately found my quote, making the transition from the Yelp conversation to phone very smooth. And when I got there, they knew it was me. It was so nice to not have to explain everything all over again at each touch point. The shop is about half an hour away from my place so l opted to wait there and work. From the moment I arrived until I left, everyone was courteous and did their best to keep me apprised of what was going on with my car. There was zero surprise when it came time for me to pay for the services. It was exactly what we had agreed on. There was a 12 month/12,000 mile warranty with the work, and I already had to use it because my car was making a strange sound. They had their best Honda guy take a look and he identified and fixed the issue super quickly at no cost to me. I highly recommend Honesty Automotive.

Money Maker This is hands down one of the best experiences I’ve had with a repair shop. These guys are professional. Melanie, her manager, and everybody I interacted with were very helpful. I was updated daily by Melanie, and she made sure to accommodate every request I’ve had. I just got my car, so I can’t comment on the actual repair just yet. But based on everything else, I will. Highly recommend this shop and will myself go back there for future needs. Thanks and keep up the great work. Mikaël

Alexa Woody I can’t recommend The Auto Shop enough! They saved me nearly $3,000 compared to what the dealership was trying to charge me—and honestly, what the dealership was trying to do felt like a total scam. The guys here are honest, hardworking, and genuinely care about their customers. It’s so refreshing to find an auto shop you can actually trust. The facility itself is also clean, well-kept, and professional. If you’re looking for a place that won’t take advantage of you and will treat you right, this is it.

Michael Harrison I was offered a very generous price for a water pump replacement and the customer service was incredibly friendly. Had my car repaired in less than a day and they showed me exactly what was wrong with the part after it had been removed. Highly recommend!

Yin Huang Great customer service. Very honesty people. They’ll let you know and show you the issues and provide competitive price. They get the job done quickly, the wait time is much shorter than most the auto shops. I feel safe to drive every time walking out this place. Give them a try and you’ll come back. Plus they are very nice to the customers. So glad I found them. No doubt they can open more locations.

Charles Hampton Go ask for Lucky!! The man most definitely fits his name, I had a flat on my 22 scatpack charger. The discount tire right next door didn’t have it in stock and told me I’d have to try later in the day or tomorrow (this was around 8:40 am btw). This place also didn’t have the tire on hand. Luck expedited a delivery, got the tire on hand and had it replaced and me back on the road within an hr. You’ve earned a new loyal customer! These Pirellis ride niceeee.

Jazzmn Jones Got my coolant and tire fixed. Will be back to get my brakes done soon !! Service was quick and efficient, my ac already blowing better

Carolina Cravens They offer fantastic customer service if you need your state inspection; they’re faster and have easy crate service. This was my first time going here. I enjoyed my experience. They are efficient.

Bernadette Garcia I highly recommend this Automotive shop! They won’t let you down & guarantee their work! I’ve been going here for all my repairs for a few years. Recently I had to go in for several repairs. The staff is so friendly & great at what they do! Billy & Walter went above and beyond in getting all repairs done properly. Walter was so patient in educating me on my vehicle’s issues & what needed to be done. Billy made sure the repairs that had been made were perfect & even did a Goodwill repair for me that I wasn’t expecting. I love that it’s a family owned small business that work with high standards & so much integrity. Thank you to all the staff for taking great care of my vehicle repairs! I will be a loyal customer for life!

Michaela Hardy They definitely live up to the name and showed Integrity start to finish! I found this place due to high reviews and I see why they have the rating they do. Their prices are fair and competitive with the area. If you find a lower price, I doubt you will find better customer service than you will receive here. It’s unmatched and top notch. From assisting with my transportation, to warranty on the parts, to complimentary soda/ coffee/water, thank you note, and all friendly helpful staff. They answered my many many questions and need for explanation / education with patience and clarity. They were upfront on all pricing and will not proceed until you sign and accept. The app they use is also very helpful to have everything digital to see and read what was done or wrong with pictures. Would highly recommend them. Also as a female, sometimes coming to these places can feel very uncomfortable. It’s important to me that everyone made me feel comfortable and respected. They definitely strive for excellence and to make sure the customer is satisfied.