High Tech Auto Care - Plano (TX)

1 /5 jaime Aguilar: Most unprofessional encounter with a mechanic. I called him on a Friday afternoon to ask if he could check my clutch on my Infiniti. He tells me to bring it in Saturday morning at 8:30am. I show up at 8:30 and he comes out and glances at my car and just says it’s the clutch; which I had already told him that’s what I needed him to look at. He then tells me he is too busy to work on it. This shop is about 30 minutes from my house so driving there is already an inconvenience. So I asked if I could just leave it for him to work on it later which he replies by telling me, no because he is of for the next three weeks and to just call him back then. I asked him why didn’t he just tell me this over the phone before I made the drive to his shop and he just walked away. Horrible service!!!

5 /5 Jason Rainier: Excellent experience with the folks at High Tech Auto Care. The hybrid transmission in my Ford Fusion was going out and no one in town would touch my car. Hakan and the rest of the team took the time to understand my vehicles problem and repair it when no one else would. My vehicle runs great again and I would highly recommend High Tech Auto Care to anyone.

5 /5 Kara Leonard: They were able to take me in same day as tow, what thought was simple belt repair became big repairs and still finished next day for me and within a budget so I was back driving to work in 2 days!

1 /5 Eric Kelley: Needed AC and front right axle replaced. The car ran strangely after that, but I largely attributed that to the AC compressor actually working. Odd vibrations at times and so on. Took it for inspection, and it turns out there were parts MISSING from both replacements, and the axle hadnt been attached quite right. The car had been unsafe to drive for the last couple of months. Total repair bill is $3400 from mistakes made at High Tech. Cant recommend this place at all.

5 /5 Mark Bentsen: I cannot recommend Lee enough if youre looking for an honest and pragmatic mechanic for your high mileage vehicles. Lees expertise and integrity have consistently impressed me over the years. One of the standout qualities of Lee is his honesty when it comes to vehicle repairs. He wont try to upsell unnecessary fixes or push you into spending money on repairs that can be avoided. Instead, he takes the time to carefully assess the situation and provides you with straightforward advice on what truly needs to be fixed and what you could live with for the time being. Lees practical approach is refreshing. He understands that high mileage vehicles may have their quirks and that not every issue requires immediate attention. He takes into account factors like the age, condition, and overall value of your vehicle, allowing you to make informed decisions about repairs and maintenance. His guidance has saved me both time and money by knowing when its more cost-effective to shop for a new car rather than pouring endless repairs into an aging vehicle. What sets Lee apart from other mechanics is his dedication to his craft. Hes not simply someone who relies on computer codes to diagnose problems. Instead, he combines his extensive knowledge with hands-on experience to accurately diagnose and resolve issues. This approach ensures that the root cause of the problem is addressed, leading to long-lasting solutions and avoiding unnecessary return visits. Lees passion for his work and commitment to providing exceptional service is evident in every interaction. He takes the time to explain the repairs needed in a clear and understandable manner, ensuring that youre well-informed throughout the process. Additionally, he delivers his services promptly and efficiently, so you can get back on the road with confidence. If youre tired of mechanics who prioritize profit over your best interests, I highly recommend seeing Lee. His honesty, practicality, and genuine expertise make him the go-to mechanic for high mileage vehicles. Save yourself the headache of dealing with subpar service and put your trust in Lee for all your automotive needs. You wont be disappointed!