766 Auto Inc - Austin (TX)

Bryan Eisenberg It’s rare to find a shop where the values aren’t just printed on the wall. At North Star Automotive, now under new family ownership, those values are alive in every interaction. Ryan took care of my son’s truck with a level of honesty and clarity that’s hard to find. He didn’t just fix the issue. He made sure my son understood what was happening and how they would handle it. No fluff. Just straightforward communication and a fair solution. What stood out most was the feeling. This is a family-owned business that treats you like one of their own. It’s focused on the customer, not just the transaction. And it’s clear they care about building real relationships that support the community, not just doing business in it. The shop itself is welcoming and clean, with a surprising number of bays ready to serve. And something tells me those bays will be busy once more people discover the kind of care and value Ryan and his family bring. We’re thankful, we’re impressed, and we’re definitely coming back.

John Roger Wood This has been my car maintenance shop for many years. This is not a huge operation with lots of expensive overhead. Hank, the owner, always greets me when I come in and we discuss what work needs to be done. After the shop gets started with my car, Hank always calls me to re confirm what will be done, including options and cost estimates. When the work is complete, Hank goes over what was done and answers my questions. The work is always done in a timely fashion, with no big surprises. Ive always been satisfied with the work. The whole operation is very organized, clean and professional. Dealing directly with the owner is reassuring, knowing everything will done to my satisfaction.

Shelby Lee These people are the best people!! I hit a deer in January in my BRAND NEW CAR. I was so upset but I took it to genuine and they took super good care of me and my car. They gave me updates as the work went on. Gave me a realistic timeliness of when my car would be done and now shes beautiful again!! Ill be sure to add photos of the before and after. They are awesome! Charlene was my girl in this whole situation. Made it super easy!

G KE (M) This is a mechanic shop I trust. Years ago, they told me not to spend money trying to fix my ancient vehicle, when they could have charged a fortune to "fix" it. This last visit they told me my filters were clean on my (newer) car, when they could have just charged me to change them. They are courteous and capable.

Evan Rowley Jerry and Giselle run a great, local, small business. Theyre incredibly transparent and trustworthy and not trying to pull the wool over your eyes. Ive taken my car here twice in the last 6 months. Both times they were incredibly kind and hospitable, and the work on my car was very thorough and comprehensive. Jerry even dropped what he was doing to bail me out of a minor emergency the other day. Im very appreciative of the quality and care they provide.

Brittany De Luna I bought a car from Crank Auto and I had a great experience! Fateh and Ahmed are friendly and responsive. I got a good price on the car. After purchase, I noticed a few small issues with the car, and I was able to bring it back to them the following day for the quick repairs. I would recommend buying from here!

Larry Rieber Excellent service. They are straight forward and do the work you request without looking to do other work. I know; I keep records and have other shops that recommend work work I have just had done a few months or a few thousand miles ago. But Austin Automotive Specialists is NOT one of those shops. They are trustworthy.

Sb Rao Bob and Team are amazing. Great shop and with confidence you can have your vehicle checked if any issues. Very friendly, reasonable, and perform quality work. They will guide and provide right guidance. I have been their customer for over 5 years and service is just awesome. Thanks team

Rick Snider Most of the time, getting your car repaired is an onerous task. Finding a real mechanic is difficult as most shops today focus on parts replacement rather than real diagnosis. And who among us has not felt they were taken advantage of when the bill arrives? Yup, unless youre mechanically inclined, it can be tough to know if the repairs are legitimate. After getting suspiciously high repair estimate from my friendly local dealer (whose name I wont mention to protect the guilty), I looked for a second opinion and found All Tune on Yelp. They were busy but were able to get me into the shop a week later. Well, it took all of 15 minutes to determine that I didnt need any of the recommended repairs. All Tune took the time to show me the parts in question and treated me respectfully. They also looked up my service schedule and let me know when I would really need to perform maintenance. Even more, they didnt charge me for their time. Ill be bringing my car back to All Tune when I need service. These guys are the real deal, the bomb. Thank you All Tune! Highly highly recommended.

daniel nam Toyota Highlander, 2011. I replaced all four rotors at Luu, and they did an excellent job. It truly feels like a brand-new car now! Plus, they provided a one-year warranty, which gives me even more confidence in their service. It’s a 5-star rating, but I wish I could give them 10!