1 /5 Samantha Garcia: This was me and my friends first time coming to this nail salon, prior to coming we googled and this place had a lot of great reviews and we thought we should check it out. When we first walk in there’s one lady getting her nail done, my friend greets the owner (Jenny) and explains what she wants service wise. Jenny then tells her right away to have a seat and proceeds to give my friend her business card for my friend to send any design she wants her to do through instagram. Mind you I’m getting my nails done also but she completely ignored me. As we’re waiting Jenny would constantly look over at us and ask us if we’re okay knowing that we’re new customers. At some point while we were who I’m assuming is her older son comes out of the room in the back and asks who’s getting their nails done, me and my friend both say we are and he proceeds to take my friend first since she’s getting a fill in and I’m getting a full new set. Her son proceeds to let my friend sit in the chair and does not make any conversation with her at all, he only filed whatever acrylic she had on her nails and left. After he filed my friends nails the customer Jenny was first working on while we first got there finished and was getting ready to pay, I noticed that she payed through cash app and Jenny accepted her form of payment. All while this was happening Jenny was telling her customers daughter write another good google review for her nail salon which I thought was pretty weird. To sum up this party Jenny takes my friend and proceeds to start laying on the acrylic for her nails, while that was happening her son had came over and asked me if I was doing my nails knowing that I was he of course only filled them and walked away again. My friend has finished her nails and told her the price she got a simple white French tip with hearts on the ring finger that was $75. Jenny seen my design which was pink and white with hearts on the ring finger also, she does my nails and her and there makes small conversation. What she considers making small conversation is who we believe should win the presidential debate and then talks bad about her son saying that he’s fat and she’ll kill him and us if we messed up our nails in the process of her doing them or if we wrote a negative review which is what I’m doing right now. She also informed me and my friend that our nails are glow in the dark even though we didn’t want glow in the dark. She did my hearts and explained to my that she was gonna add a little Halloween design for me because it’s still October and I wanted some Halloween vibe nails. She then takes out stickers which threw me for a loop because I thought majority of her designs were hand-painted she places the sticker on my nails and puts them in the UV light and the stickers starts lifting, I then took it out of the dryer and told her that the sticker was lifting which it was and she literally did nothing about it and put clear top coat over the sticker thinking it’s gonna make it flatter (it didn’t) she did let me look at my nails until she finished and when she did i automatically noticed a ton of imperfections. The stickers weren’t flat, the paint job was horrible, the filing was even worse and her customer skills weren’t good either. When it was time to pay I told her that I didn’t have any cash since on google it had stated that she accepted credit and debit cards, she then points me to a atm machine that she has in her salon and tells me and my friend to take out the money even though the previous customer she had payed through cash app. I ended up taking out $100 dollars and tip was included and my friend payed 80 when her total was $75 and her tip was also included. Overall she doesn’t have good customer service skills, which shows considering she told a kid that came in with his mom that she hated his mother. Me and my friend agreed that we weren’t gonna come back here again! I don’t recommend coming here unless you want to get treated uncomfortably.
