New Envy Nails & Spa - Albany (NY)

1 /5 Asia Alvez: Arriving at this salon was welcoming and I was pleased to know that they offered gel extensions since acrylic usually burns my fingers. I wanted something different for my bday and this was the only salon I found that did gel extensions. I asked the nail tec if she had crystals to do a design I had pictures of. She stated she can so I asked to see what crystals she had to confirm shape and size. They weren’t exact as the pics I’ve shown so I said she can do what she is comfortable to do. After 2+ hrs I wasn’t happy with the design because she put put them on in every which way sloppy and gel over the crystals and they just looks very distasteful. She seemed upset and took them off but tried to refuse refunding the cost of the crystals. After exactly 1 week 3 nails popped off and there is lifting on 4 other nails. This service was not worth $60. I will not be returning. *** UPDATE*** After receiving the response from the owner I went back to have my nails fixed. The owner was very good about redoing my nail and used another gel builder. Though this gel was a completely different color and he took his time to do them 4 days later I had a nail come off. Maybe gel extensions don’t really last longer than a week (as I assumed) or this brand of gel is no good.

4 /5 YoYo Happy One: I was here 7 months ago and still pleased. I do have a request, if you are going to charge 16 dollars for a manicure only, a nice hand massage would be nice. My husband had both and he was very pleased. Well come back but I expect a little more service for a 16 dollar manicure. Lotion on your hands after they dry,etc...

1 /5 Tanya Wood: If i could give 0 stars i would! This is the first time i have ever left a $0 tip. My hands have never hurt so bad after an ANC manicure! Tech barely used dremmel and i could see why she wasnt very confident. So she mostly used nail files. I left with three bleeding cuticles!! She had me soak the old ANC off in acetone for so long i hade acetone/glue stuff all over my fingers—-which she used the nail file on my SKIN to try to remove!! Also. They took my temp when i walked in..i thought hmm ok they are just covid conscious…no other customers that came in after me had their temp taken…

4 /5 YoYo Happy: First time there and will go again. Took their time. Felt like I was truly getting spa treatment. The older gentleman needs to brush up on his polishing, lol but did his best! The young did a great job. My husband was pleased with the young lady! Money well spent!

5 /5 Stephanie Williams: I called on a holiday (July 4th) and New Envy was open!! They took me in right away and did a great job with an ANC manicure with tips!! The person that assisted me paid a lot of attention to details and made sure to get everything right! The salon was clean and also laidback. I will definitely return!