Angeleah Nails - Albany (NY)

1 /5 Catie Ping: Went here for the first time today for a manicure and a pedicure. The pedicure was amazing. The guy that did it was great. Would possibly go back just for a pedicure? My problem was with my manicure, I wanted anc french manicure, almond shape. Black with a purple tip. I was told that the gentleman who did my pedicure couldnt do my manicure, because he couldnt do that. Ok someone else can do it. I will say now that I have anxiety, and dont like confrontation. I get told that the color will have to be gel. Ok Im thinking shes talking about the tips. She starts doing anc clear. I dont say anything. When shes done with that she starts saying what black and purple are to dark bla bla bla.(she clearly didnt see my nails when i came in. They where black and purple ombre in anc) This is when I figured out that this was her plan to begin with. If I was a confrontational person I would have argued with her. It wouldnt have gone well. The almond shape is atrocious. (I was pissed when i saw i was charged more for "special shape." They are not even at all. On most of them one side is completely straight. I told her I didnt want them cut short, so instead she filed them shorter. Not happy, really wish I was a confrontational person because i paid good money for something that I hate. If I ever do go back she will not be doing my nails!!

1 /5 Mersiha Alivodic: Let me start by saying, that I have never ever had a worse salon experience in my life. I had a disappointing experience with this nail salon and would rate it zero stars if I could. My nails turned out wide and sloppy, and the tech cut my cuticle during the process by aggressively filing at a speed I’ve never seen before then said that it bled bc my cuticles are dry. It was clear the tech was rushing to finish so she could leave. She applied an ungodly amount of gel to my nail bed in GLOBS and then blamed ME for not keeping my hands under the UV long enough, saying that is what caused the gel to spill over, and not the amount she slathered on. I kept my hands under the lights as long as she asked- no more, no less. My ring finger has a nail tip on it that is slanted UP, not flush with my nail bed and she also blamed that on me, saying that’s my natural nail shape- unreal. The tech asked me to return tomorrow so she could “fix” it but that is just not acceptable nor would I trust this person again. Overall, not a good experience and will never return here.

1 /5 Shanice Catini: I went for a simple manicure a week and a half ago. I took off the nail polish this morning and discovered that my nails are damaged. The tech used an electric filer that left scratches all over my nails and near my cuticles she filed too much and there are dents in my nails. My nails hurt and now they will look horrible for months until the damage grows out. Do not go to this nail salon.

5 /5 Abigail Cole: I took my daughter to get her nails done for the first time (12 yrs old) and the nail artist did exactly what she wanted based on a photo she showed her. She got acrylic tips and a gel manicure. Her nails look beautiful and she was very happy and had a great experience. Thank you!

1 /5 Shadez Cabrera-Jordan: I wouldn’t even rate this salon a one star but I had to for google purposes. If I could this would get a -5 star rating. I would not recommend this salon to anyone ever. Le who is a worker and seems to hold a manager position at the salon is very unprofessional, rude, and selfish. About 10 years ago I came to this salon for my birthday to get my nails done and couldn’t even have the full manicure completed because the lady working on my nails cut my cuticles so far up that I was bleeding non stop. She stated that the cuticle cutter was new and that’s why she cut me so bad. In response to the lady doing my nails Le asked my mother to not sue or post on Facebook which wasn’t our intentions or even in our thoughts. At that point I was in pain and bleeding on my birthday all because I went to this salon for a simple manicure. So she offered five free services which now looking back wasn’t worth it. I continued going to this salon but instead of getting my nails done with the lady who cut me bad I started going to Le. At first she was decent with me and then as the years passed she became very annoyed, agitated, and was always rushing to finish my nails. I still kept giving her business and ignored it because she does good work. But she has awful customer service when doing your nails and you ask her for help or if she can do your nails a certain way. Fast forward to this year a few days ago now, to be more specific a day before my little sisters birthday I brought her in to get her nails and toes painted. Whoever was available took her and it was a lady who clearly disregarded my wishes on how to handle my sisters nails. I asked her to not file multiple times more than 5 times to be exact. She still took it upon herself to file her toes and nails. More specifically she filed her toes so much that she irritated her skin and at some point was filing her skin because there was no nail to file. My sister was afraid to speak up and even after she jumped while she was filing and pouring solution on her feet to clean them she ignored that and continued filing. Once we left my sister complained that two of her toes were burning and when I took a look I could see exactly why. She filed her skin off. When I called to speak to Le her response was I could bring her back and get it taken off. I said to her why would I do that if I paid already and that I was just letting her know the issue so this doesn’t happen to anyone else. Le then said what do you want me to do? Then she said come back get your money and we are refusing future services from you and she tried to throw in the pricing and how I had a problem with the pricing which I never did. Pricing at this salon is a whole new story to get into. They tell you one price and try to charge you another and when you ask for a break down they are hesitant and can’t explain. The way I was treated after so many years and after having a horrible experience I would never recommend anyone to this salon ever because of how you are treated when they do something wrong and you speak up about it. Also Le tried to make it seem like she was afraid to serve me in the future as if I threatened her or something when I simply told her the issue in the most calmest way not expecting anything in return but maybe an apology for my younger sister having to endure pain from getting her nails and feet done which wasn’t even a full manicure or pedicure. She was to just paint her toes and fingers and that’s all instead she filed her toes so short that she started filing skin when clearly they were already short and didn’t need filing on top of the fact that I asked her to please not file more than once. Save yourself the money and hassle and go to a salon who has good customer service and actually cares about the customer and not just there for the money! They also over charge for a mediocre service that they provide.