Ascension Sacred Heart Pensacola / UF Health Womens Care Center - Pensacola (FL)

1 /5 Paige Holdeman: I have had issues with this place from the very beginning. Being new to the area and this being my first pregnancy, I didn’t know where to go/what to do and was referred to you guys through your ER. Every visit and every phone conversation has been nothing but negative. -My very first appointment a student came in with the women I was scheduled with. I was distracted by this women and another doctor while the student did the Pap smear. Never once asked me if it was okay if HE was in the room or could do anything. Never gave permission for this and didn’t realize what had occurred until after the visit out of being super distracted by the other two doctors in the room. -Went to the case worker concerned about this visit and was promised a call back from someone higher up. Never received that phone call. -Multiple appointments have needed to be rescheduled on their behalf due to scheduling errors and/or providers being out of town out of nowhere -Once it came time to do my glucose test, they were back and forth with fasting instructions so when I arrived for my appointment they were unable to do the glucose test. Told me I could still do the bloodwork to check for anemia and that they would be with me after finishing with ONE patient. I waited over 45 minutes and was unable to wait any longer. Front desk could not get any answers for me as to why I was waiting so long. -I had mentioned at my very first appointment that I vaped and would be quitting (asking for advice to quit), all of my records since have indicated we discuss that I vape at every visit since. That is not true since I took their advice and quit right off the bat. So my records look like I’ve been vaping this entire pregnancy and that simply is not okay. -I had never really felt heard by any of the providers as they have a “it’s all good” vibe about all of my concerns. -Whenever I call, the front desk staff are rude and not knowledgeable to anything. I have transferred my care and I highly suggest staying far away from this place. I wish I would have transferred sooner as I am towards the end of my pregnancy.

1 /5 Ruth Ramos: Checked in 15 minutes early. Got an ultrasound done fairly quickly after a 20 minute wait. They sent me back to the waiting room. A little under an hour later I finally got seen for the actual appointment. Unfortunately the walls are thin and I could hear staff complaining the whole time about people being double booked. This place does not value or respect your time. Lastly, why is the curtain see through if we have to get undressed?

5 /5 Brittany Thai: Dr. Patel, Nurse Mike and Nurse Emma were great. The nurse at the front desk was very sweet too. It was my first time at this office and I felt very comfortable and welcomed.

5 /5 Avery Gaal: I was referred to the Womens Care Center after finding out I was already several months pregnant and struggling to find someone to take me on as a patient. They got me in as soon as possible and absolutely everyone I have encountered there has been so nice and helpful. I would highly recommend them! I had a lot of anxiety around finding a Dr. and getting my baby checked out and they as a whole quickly got me feeling a lot more assured with their willingness and care for me and my baby. The Womens Care Center will be my choice for any future pregnancies I have as well. And shout out to Debra Taylor, APRN, who i had the majority of my appointments with, I cannot give her high enough praises for the care I received from her!!

5 /5 Mariann Demasi-Papazian: Check in was a breeze with friendly helpful staff. Nursing staff were pleasant, patient and efficient. Dr. Bailey was awesome. She listened to my concerns and addressed each and every one of them with knowledge and compassion.