The Best 13 MEDICAL SERVICES near Roseville, CA (Part 2)

Sal Nazari Ive been to this hospital few times. From registration to seeing doctor, I had nothing but great staffs, Nurses, and doc who sometimes made jokes to make me feel better. Those who put negative reviews you people have no patience, want quick treatment and leave FYI Everything precedure has to be done step by step, and if the staff tried to get patience out quick you will ALL still complain they didnt treat you properly. People when you go to hospital have bit of patience the staffs are there to help you.

Dan Smith I’ve been here 4 times now for emergencies and all of them took about 6 hours. I get it a major trauma center but after all the tests, they have zero interest in finishing the job. When you do get admitted, it’s a longer wait and lots of time in a hallway until a room is ready. They did all the tests and I’ll give them props for that but hope you don’t expect to get out of here in any kind of timeliness. I had to go to Mercy san Juan and was out in about 3 hours.

Dennis Barner Great experience. I had 2 total hip replacements and there was no issues. They were 3 years apart and both times everything went great. I had no issues with the administrative part they were very helpful. The nursing staff was also great. First time I was out in less than 6 hours. This time in 4 hours. Great job exceptional surgery center. Thanks

Taylor I don’t typically write reviews, but I feel compelled to share my disappointing experience with the front desk staff at Roseville Surgery Center. When I arrived for my scheduled surgery, I was informed that my deductible would be around $2,500, which, admittedly, wasn’t a surprise given that I have a very high deductible plan. What wasn’t made clear, however, was that I would need to pay the full $2,500 up front before I could even be admitted for the procedure. After spending $40 on Uber rides and having my family rearrange their schedules to support me, I was forced to walk away from the surgery because I was unable to make such a large payment on the spot. Being turned away from a necessary surgery simply because I couldn’t pay in full on the day of the procedure is exactly what’s wrong with our healthcare system. It’s frustrating and disheartening to experience such a lack of transparency and flexibility, especially when it comes to something as important as surgery. To make matters worse, the front desk staff told me that I had received notice via text message that I would need to pay my deductible up front. However, I never received any such message. When I reviewed their website, I found a "Financial Responsibility" section that mentions payment policies, but there was no clear indication that full payment would be required before surgery. It says that is "EXPECTED" not "REQUIRED". Expected means something that is anticipated or likely to happen, but not necessarily mandated or obligatory. The staff also told me it was my "responsibility" to be aware of my insurance benefits, which I am fully aware of. I even called my insurance provider the same day, and they confirmed that I was 100% covered for the procedure. Despite this, I was still turned away because I couldn’t make the full deductible payment upfront.

Dannelle Abellera When in doubt for any kind of Wound Care, request a referral and see them! Kind and knowledgeable staff who are experts.

The Future Is Cheap Now Very busy here but employees are great. We hit the pharmacy first then mistakenly went to another building because we had the wrong department. Employees were very helpful. Parking is very full but people are constantly coming and going.

E. S. In my opinion, today was the worst experience Ive ever had at any Kaiser location in both southern and northern California. Ive never been treated with less humanity, or such non existent bedside manor in my life. I found the staff I interacted with today to be incredibly dismissive and condescending, which made me regret coming here at all. I will never return to this Kaiser, as I have never been treated like I was disposable until today. I have no trust in the physicians I had the misfortune of seeing today because you cannot have trust without basic humanity, integrity, or a semblance of care for patients who are hurt, scared and asking for help. Ill drive further to other Kaiser facilities where I have actually received treatment from doctors who care enough to read my chart and treat me like a human being.

Leisa This is my go-to clinic. The office staff and nursing staff are pleasant and always make me feel welcome. I haven’t ever had to wait long at all, either. I was treated by Dr. Kyle Negzger, who was wonderful. He listened to my concerns, explained everything very clearly, and took care of my needs. I needed a follow-up appointment because of the holiday and I was given a phone-call appointment quickly. I’m so grateful for this clinic and highly recommend it!

Doreen Kumar We a pleasant experience during our visit at MD Stat. I took my son in for sore throat, cold and flu symptoms. Our visit was quick, the staff were helpful and attentive. They were able to do all the test in the clinic and have results before we left. All of our questions were answered! We were very pleased with our visit!

Carissa Ortiz Switched from kaiser and 100 percent regret. Sutter is such a money grab. All insurances are but this is 10x worse than kaiser. They want you to be seen for every little thing even things that can clearly be done over the phone. My kid has been in speech for 1.5 years and therapist wanted a hearing eval and they said she needed an apt to put a referral in. The apt was 1 question "why does she need a referral" which I had already told them why at least 3xs .. then they gave her a referral and charged us 200 bucks for the apt. And then sent the referral to wrong place and wants us to be re-seen for a correction. And the place I called had a 6 month wait. Then my son who is a baby got thrush because older sister had it and stuck her binki in his mouth when I wasnt looking. Even though she was diagnosed and seen by a dr they wanted us to again come in to confirm. They didnt have an apt for a week! They booked us the wrong address for that apt and we had to wait an additional week. So my poor baby wasnt eatting and had a mouth full of thrush. Then at the apt they had the nerve to tell me I should have called in because usually all smaller members are treated for thrush in the house like pink eye... well I called 5xs and each time got "you have to have an apt" charged is 240 for that apt! Absolutely disgusting and trash. They dont care about the people they care about the money. My other daughter has had a eval for autism for almost a year. This Healthcare is a joke. Oh and on a annual checkup which is suppose to be covered under my insurance 100% they added a code that added a cost to my bill because I apparently asked a question that wasnt under normal annual care questions... that question was "can I get a refill on my sons inhaler" Absolutely joke!! I could go on because everytime we have an issue with them .. stick with whatever health insurance you have trust me you dont want this! Oh and I already sent a message to patient care team which I got a response of "oh we are sorry it wont happen again" but it always happens again .. so please dont respond w that b.s under this review about letting them know because they didnt do shit except waste more of my time.

AL If you have to check in at Pediatrics Do Not go to the receptionist Raffah, the guy behind the desk. It took him 25-30 mins to check me in. We are established Sutter patients and completed our easy arrival form on the app 48 hrs before arrival. Because of his lack if training or willingness to learn his job correctly, he told me that now I was late (because he had to go to a coworker 2x to ask what and how to do). So our 1030 am appt got moved to 1145 am. All thanks to someone who doesnt know what theyre doing. Also, I had called sutter billing 7 business days prior to verify insurance eligibility on our end and take care of any co pays if needed. Stop hiring people who cant perform qn entry level job that only requires a highschool diploma. And Hugo, I have also escalated this as a formal Grievance with my insurance company.

Nicholas Charles I sadly had to go into this ER on two different occasions for the same injury. This injury turned into a herniated disc L5-S1 compressing a nerve root. The first time they gave me pain medication, steroids, and things to try to aid in the injury to get me home. Sadly as soon as everything wore off and I completed steroid treatment, my injury came back full force. During the second visit I was admitted to the hospital and it was decided to undergo a microdiscectomy surgery. If I were to attempt to make any suggestions, it would only be because during my time the hospital was very much impacted, so a lot of my time was spent in hallways, or shared rooms. Obviously it would be ideal being able to be in one’s own room, but I know that’s out of their control. I also really did struggle for the moments in the initial waiting room. With my particular emergency I couldn’t sit or stand for very long.. it was really tough because they only have chairs and not really anything to accommodate me until I was back on a bed/stretcher. It would be lovely to somehow address this for future patients who cannot sit. However, this is very much a positive review from me. So with that said, The staff that I dealt with treated me with kindness, knowledge, promptness, and overall incredible bedside manner. I really wish I could reference every single nurse, doctor, neurosurgeon - because the work that was done with me, was outstanding. I’m beyond grateful for my experience, and for what I witnessed just being a patient through every process. What everyone does at this facility is seriously one of the most admirable lines of work I’ve ever seen. Thank you will never be even close enough to express my gratitude. I would feel very comfortable recommending this ER and Hospital to a loved one if they find themselves in need! Thank you Sutter Medical!

Ansel Rockwood I got admitted to this ER Thursday 3/6/2025 with acute appendicitis that required emergency surgery. I interacted with a ton of staff; lots of test techs, at least a dozen nurses, 5 or so doctors, a few surgeons, and everyone there was an absolute gem. Even the security were very kind to me. The food was good, any discomfort I had was addressed very quickly, all the staff (especially the nurses and nurse assitants) were extremely kind and efficient. Everyone there seemed to be there because they liked helping people. I dont want to have to get admitted again just because I prefer to stay healthy, but I just hope the staff know theyre doing a fantastic job and I really did appreciate them taking care of me while I couldnt take care of myself. I have a feeling Im not going to have nearly as many nice things to say about the billing dept since they did plenty of expensive tests to keep me alive and healthy, but the folks on the front line interacting with patients were fantastic, I have nothing but good things to say about them.

Denise Ahumada Unbelievable.. .dont go here

Mary Jo Tommasi Staff has been wonderful and patient care, from my experience, has been a priority, day of night!!

Adria Gaebrialla It is nice to have everything so conveniently located! I can see my doctor, then if needed, I can go across the hallway and get x-rays or get some diagnostic imaging. The staff is very efficient and helpful, and Im so happy my doctor has moved to this location, so close to my house. The physicians assistants are also excellent as are the nurses. And its convenient to be so close to stores and restaurants so I can group my errands. I am a long time patient of Dignity health, and highly recommend them and this office.

Martha Pena Dr. Ruben was a great Dr. and his staff have been so helpful as well. Daisy the Dr.s assistant is great when my Dr. wasnt available and I think shes just as wonderful as Dr. Ruben. Hes no longer there but I know the staff and they are great and they take care of business and they are all so considerate and kind.

Christen My husband has been trying to get help through their office for 5 months and cant even get a phone call or anything from them. They are one of the worst offices that I have ever dealt with. Wont answer phone calls or call back

Andrew Lemmings I’ve never had any issues so far, love my psychiatrist he’s great and works with me and is really understanding. They’re really understanding with my situation and only having been there since January, only have to go every other month now. Hope this helps! Only issue I’ve had was getting in as a new patient as it took 3 months to get in. But once you’re in you shouldn’t have any further issues.

Chris Lehr Multiple terrible experiences here. They are involved in a 38 million dollar lawsuit for Multiple cases of malpractice And mis-perscribing medicine as well as overcharging. They gave me a prescription for a medication that has FDA warnings against giving to someone with my health condition.