Jennifer Martinez If I could leave zero stars I would. The service was horrible. We got 2 pedicures. The water starts off cold, asked for warmer water, semi fixed to lukewarm… that’s okay. I told the nail tech to keep my nails straight across to file/clip if needed to make even. Pedicure starts she barely pushes my cuticles back, hardly any clean up, she clips the SIDES of my nails which should never be cut! That creates a pincher nail. Clips my regrowth of my nail that broke off after hitting it. (the nail was not dead it was healthy regrowth) I would’ve appreciated if my appointment was longer than 13 minutes, more patience and focus. I ended up filing my nails evenly at home. The other nail tech respectfully should no longer be giving service. Experience was 10/10 horrible gloopy polish, toe nails all uneven not even straight or curved. My friends toe nails were completely cut from the sides to near triangle shape which is so wrong! I wouldn’t even be able to express what that was! I’m aware of language barriers but there should be some kind of second hand help if the business owners know that’s the case. One should ask for assistance before proceeding without clearly knowing what a customer wants. I expressed our complaints, it’s honestly pointless at that point you cant regrow your nails at that moment. Instead of offering a discount for such a horrible experience she quickly scanned the card and asked my friend to sit so she can fix. My friend ask to take off the polish she would fix the rest herself at home. She was over it. The lady tries fixing the mistakes atleast she was able to get them semi straight as it could be since they were now triangle shape. (My friend also went home to fix her own nails) My friend told her more than 3x she didn’t want polish, yet she still proceeded to paint them.
After paying for a service, nobody should be going home to fix their entire pedicure.
Long story short find the next salon or better off saving your money from here.
1 /5