Top Reviews about 16 Nail Salons in Thousand Oaks, CA (Part 2)

Isabel DO NOT COME HERE. I asked Tina for short nails and she made them long and got mad I asked her to cut them down. She cut my skin and made me bleed and put GLUE in the cut to stop the bleeding. The polish was applied lumpy and rushed. When I complained about it which I hardly ever do , they didn’t do anything about it. The nails also popped off 2 days later.

Zee Q. Come here with your mind set on what you want to do and how much you can spend. Things were going well until I kept getting suckered into spending more and before I knew it, all my grocery money that I needed to do later that day was gone. Almost $100. I didn’t want nail polish so instead of substituting it, I was charged $5 for buff and shine. The man pulled my right arm across myself to do the manicure from only my left side. He didn’t even move his chair to properly do my right hand by sitting on my right. So obviously some cuticles and nails were left not so trimmed neatly nor evenly. They don’t have a hot lavender paraffin wax dip to do a hand treatment but a packaged plastic glove with some supposed collagen liquid to put on. Like the kind you get with a box hair color kit. It’s so not worth it. He massaged my hands up to my forearms and it hurt. The next day I had a bruise on one arm which took a few days to feel better! You’ll be left high and dry with all the sweet talk and perhaps without the shirt on your back and an imperfect mani pedi. I had to trim and fix it up on my own at home and take it easy not to touch my bruise. The icing on the cake was, when I was paying the bill, the man didn’t let me close it and asked up front, “What about tip?” I was so shocked at his brazenness. Not coming here again.

Natalie Kim Did a great job with my nails! Staff were friendly and store was clean~

Mary HS I normally really like this place, but the past couple times Ive visited Ive had some questionable experiences. This previous visit the technician took off way too much cuticle and cut me on multiple fingers. Instead of trying to clean it she tried to just keep painting with blood all over my nail. I understand everyone has bad days, and I want to give this place a benefit of the doubt as I have had some good technicians here, but not cleaning a bleed and trying to just paint over it is a little ridiculous. After the bleed stopped the rest of the experience did not improve. Half my nails were not even painted evenly, and there was nail polish all over my fingers that I had to pick off myself after my appointment. You can see from the pics the nails are not evenly painted, and have cuts. Definitely consider a more qualified technician if you can.

Gris M I just visited this place. I didn’t have an appointment and they got me in with no problem. The woman that greeted me asked if I had a picture…I showed it to her she said oh no problem. I asked for a natural French tip. She then asked an older woman to do my nails. The older woman asked to see the picture I showed it to her she said perfect. During the initial steps I asked her to make sure the apex of the nail was not flat. When I asked her this she seemed upset and responded with “I have not yet filed them.” I said “I know I just want to make sure the shape is what I want”, she seemed confused so I addressed the other woman and asked if she could explain she also got upset. I was so disappointed all around terrible service. My nails look ugly, wide/uneven, thick and the color is not what I asked for. Never coming here again. Do not recommend!

Kristien Jones I love this place. The ladies are always very accommodating. The product used is high quality. My gel stays on my nails for almost a month. I love and highly recommend this place. I read other reviews about polish chipping but it may be due to how they treat the manicure. If your hard on your hands polish polish will not last. Overall this place is awesome

Teriann Petti I had a great manicure & facial with Emily! Although I cant wear polish, I love my nails to look nice & short in my profession as a caregiver. Emily does an amazing job! She also gave me a fabulous facial! I didnt know I needed a facial until after I had one by Emily! Will definitely be coming back! Often!

Lindsay Emily has been doing my nails for about three years now. She always makes sure I leave with the best set of nails and always helps me with ideas. I’ve also had the pleasure of two facials from her that have left my skin feeling AMAZING!! I love her personal experience and her attention to detail.

Britnee Mitchell Emily can do it all! Not only does she give me the most beautiful manicures that LAST she also helped me to grow my natural nails longer than they have ever been. After coming to her for so long for nails I finally decided to try her facial treatments. I have really sensitive acne prone skin and after my facial my skin was literally glowing and I didn’t get any breakouts after like I have with other salons. She will take her time on any service and make you feel comfortable everytime.

Olivia Litz for starters there was no pedicure chairs. then there is many stations but only two people working. when i was having my acrylic soaked, she filled up a bowl with acetone. after she was done taking the acrylic off, i told her that there was still acrylic on my nail and she kept telling me to wash my hands. then when she was painting my nails with a clear top coat, to dry my hand she used a mini desk fan. not a uv lights, a desk fan. after i was done and was waiting for my mom to be done, she was arguing with another lady telling her that she had to take her own nails off. to which the lady said she had to go. don’t recommend going there.

Rose Rodriquez Everything started out well. They were enthusiastic and listened to my concerns. That’s when things went downhill. They had other people show for service and started rushing through my service and even jumped up and left my nails unfinished to start someone else’s manicure. He used a rough filing board on the nails of my hand… the type used on hard toes nails and tore up my beautiful natural nails in and effort to rush. My rounded nails are now misshapen jagged nails. The gel polish peeled off the next day with no impact or damage to cause this. Through the clear gel you can see the portions of my prior manicure that was left behind. He tried to cover it by building heavier coats of clear gel rather than fixing it. The polish on my toes after 1 hour still did not dry and wiped right off. It felt like there was oil mixed with the polish… probably not wiped off well after pedicure. I can honestly say this was the worst manicure I have ever received. Definitely not worth the $70 I paid.

Wendy Del Monte These ladies are great. Mani/Pedi $35.00. Tammy and Kim did a great job and are the sweetest. It is not a fancy place and they dont have the big fluffy chairs but you get a great experience and a great mani/pedi for a good deal. They will make you feel like you are valued as a customer.

MaryAlice Peng Bellacures saved my nails for my wedding! I had originally gone to a different salon in Simi and they came out looking so sloppy. When I showed them to the girls at Bellacures compared to my inspo pic, they immediately were like heck no, we can fix those. And they did! They squeezed me in same day, had a ton of suggestions for how to achieve my dream look, and were overall incredibly kind and attentive. Lilly did my nails and is a GENIUS. She talked through all my options, showed me how things would look on sample gel nails, and was super detail oriented. She took 2.5 hours to make sure my pearly chrome gel-x nails were PERFECT for my wedding. Even a week later, my nails still look incredible! Thank you thank you thank you!!

Sarah Saint Laurent My husband and I are disappointed in the service we received. We booked lymphatic drainage mani pedis but neither of us received the deep breathing exercise or dandelion tea, my husbands nails were not shaped properly and are still uneven. The polish on my nails is thin in places and doesnt cover my whole nail, the very bottom of my nail near the cuticle was left bare on every single nail and the corners of multiple nails were also left bare. We also didnt get massages on our hands or feet at all, we only received the dry brushing, gua sha, lotion and ice roller. What we received didnt feel even close to worth $280 ($260 for the two mani pedis and $20 upcharge for fancy polish).

Lilly Jordan The Westlake village location is amazing! From the cleanliness to the genuine and attentive customer service. I also value that this salon does everything from gel x, dip, bio gel and even is certified to offer dazzle dry. It was my first time in the salon and I usually get regular polish. However I was educated on the dazzle dry polish they offer. I was highly impressed by the short dry time and adherence! 2 weeks and my manicure still looks flawless! Will be coming back soon for another power polish mani ( dazzle dry). Thank you bellacures and team for giving Westlake this amazing space.

Robyn Weston I went in for a manicure yesterday. I have naturally long nails which I definitely take care of. I’ve never had a manicure that required a drill to remove the cuticles. Not one cuticle tool in sight for my hands. The nail polish didn’t even last 3 hour before turning brown and peeling off in full nail shedding. Perhaps that’s because I was only deserving of one coat of nail polish. Obviously low quality. Now, I have marks in my nails from the use of the drill. I won’t be going back here. They seemed more interested getting a gel polish up-sale than anything else. Disappointing establishment for such a simple service. The nail technician was a nice lady but that’s not what I paid for. A cosmology school would have done a better job.

Cyn Helms Andy did a fantastic job on my new set of acrylic nails and my new hair color/cut!!! The salon is very clean, everyone was pleasant and helpful. The location is easy to find with plenty of parking. Appointments arent required but durning busy hours its best to call before you leave if you dont have time to wait. Overall I feel the price was fair to me and Andy. I will definitely be going back. Definitely Recommend ٭٭٭٭٭

Lily Dane Great place!! everyone was so sweet. Go to Diane, she took her time and made sure everything was even and matched on all ten nails! Highly recommended!!

Shannon Roush The service was quick and Kenny took great care with the design I requested.

Erlinda Alfaro I just got my nails done and I’m very happy and I the girl that did my nails. Her name is N and I highly recommend her.

Sharon Liu Both people were kind and they did a wonderful job. I’m glad this location is under new management.

Robyn Glassman Madeleine is THE ABSOLUTE BEST! She is passionate about what she does. She is always welcoming, kind and professional. Her studio is very comfortable and always immaculate. The process she uses on my nails are the best I have ever had. I am a special Ed teacher and I’m constantly washing my hands, using glue, paint, decorating bills tin boards and my nails can go 3 weeks before I see her again. You will be so happy you found her!

Nour Bou Chakra Madeleine is very professional and creative. She always makes my nails look beautiful and healthy. I highly recommend her for Après nails and all of the other services she offers. Her salon is very clean, welcoming and relaxing. I am so glad I have found Tulips Fx. Thank you, Madeleine for everything!

Smith Jennifer (Jenny) Madeleine is an amazing nail artist! I was lucky enough to find her when looking for Gel-X services for an upcoming wedding I was in. Her work is amazing because you can tell she loves what she does. I also love the 1 on 1 environment rather than the loud and crowded nail salon. Book an appointment and you won’t be disappointed!

Richelle Thai So many good colors! The staff were nice and service was good. Not too busy and I was able to get my nails done in no time!

Sadie Horton My daughter and I were able to walk in on a Saturday morning to get mani/pedi and had the most wonderful experience with the three beauticians who we worked with. I wouldn’t go anywhere else!

Marta Saucedo So impressed! Connie was wonderful! I found my nail nail place! I have an issue with my cuticles and for the first time ever they were in perfect condition after my manicure! She used an electric spin brush that filed the roughness away. Never seen that before. So glad it was used!

justmissjulie Phenomenal job done! My last two gel manicures (by Cindy) lasted about a month! They both do a great job, providing ample massage and ZERO upselling. I love it. Ill never go anywhere else.

Karen Rink I love Star Nails, used to be White Crystal Nails.

Mary Smith Great professional job!

Holly Tron I always get great nails here! Katie, Tom and Julie are amazing and always super friendly and welcoming. The place is clean and a great place to unwind.

Marwa Youssef This is one of the best salons I have been to! Katie is doing amazing job. She is very friendly and patient. She always do a great job and go out of her way to make sure your nails looks nice. My nails looks lovely every time. High recommended!!

Crystal Delgado I was a Walk In in need of help with a broken nail that was done elsewhere. Without hesitation Tom not only fixed the broken nail but he redid all my nails so they matched and looked more natural then asked if I liked Skulls and scary movies … YES, and that’s when I knew I found the Perfect person to take care of manicures … both ring fingers got Skulls and my left hand with a Moon to match my love for all things spooky and Halloween. Thank you Tom and Katie!!!

Aaliyah Zapata I never wrote reviews but I got really disrespected from coming in for my appointment. Emily is good friends with my mother but today she really was very beyond rude to me. Im the daughter of my mom that Emily is close with. When I came in! She gets up and starts to say "what do you want to do?" I reply back that "I want only white and to go shorter" she comes and says that "Im confused, and cant speak well." She starts to say that "if I want only to cut only and no paint, and no refill." Which made me nervous and kept saying "ummm" nervously. She kept getting a little annoyed because I kept saying "umm" which I just want to cut shorter and get white only. My mom made an appointment for me to get refills. She knows what Im getting. What got me upset is when my mother came in the lady started to laugh like its funny I cant speak well as she points out. She told my mom that I cant speak and kept saying "umm". I was just nervous and confused about what was going on. My nails arent even good at all. She did my nails that arent even at all. Some are square like sharp square but others arent even square at all. Especially, dont come there because she told me that she doesnt care about my feelings. The way she said it was beyond disgusting! I never seen bad behavior with a nail tech. She really is rude and will be losing her customers of how she is! Today, she lost 4 people at the same time! She thought I was gonna hit her like Im not a type of person who fights. I was trying to express how I felt uncomfortable. She really didnt care about me, or any customers feelings just her business! Dont waste your time coming to a place that youll get mad disrespected for no reason! Find a good place instead and have better customer service!

Daniela Gaudino She did a great job. I had acrylic the pink and white powder. She even had the dark pink which I love. She did an amazing job with my eyebrows. Thank you!!!

Beth Ann Mott Best gel nail manicure Ive had. Lasted over 4 weeks.

Hannah Huang Super nice and detail oriented, the place was aesthetically pleasing and organized (and looked sanitary, they put their tools in a sanitizing machine). My nails + previous gel nail removal was $60 before tips, and they gave me a little hand massage/hand therapy session. Probably my new to-go nail place now

Renee Saglie My 8 year old daughter and I used to love coming here until she went with her babysitter yesterday and the mail technician kept cutting into her skin (on top of nails) and when my daughter was complaining of the “stinging,” the technician told her to stop squirming. Now my daughter never wants to have a pedicure anywhere anymore. It was a horrible and traumatic experience. We will never go back.

Arina Levintant This place is absolutely the best in the area! I have tried multiple places before and non of them have this high quality of service. The job here is done with love. You feel the attention to details throughout the entire time you spend here. Everything is super clean and you actually feel like you had a pedicure and not like your feet were washed quickly like you experience in many other places. Prices are definitely reasonable so I don’t understand why people complained on that. I had a special pedicure which was absolutely worth every penny for 55$ and a Menicure Gel for 45$. Give this place a try and I’m sure you will visit them very often. I will!

Staci Shimek Best nail salon! Recently under new ownership, expect excellent service and work!! I have been getting my nails done for a few years and visits to many salons, but since I found Helen, I have not turned back. Now, my gel manicure is very easy to maintain and I rarely every have acrylic breakage. Biogel is also available. Helen is hands down the best artist ever! Her attention to detail is great and she is always willing to work with the client. She really goes above and beyond the normal mani-pedi. Clean, professional, friendly, and flexible. I recommend to any others. Great prices too. Thank you Helen and Milan Nails & Spa! Updated review: I am very satisfied with Milan Nails. Beautiful designs for any season, event, or just to accent your usual look! Super creative work and I always receive tons of compliments on my nails. They also offer gel, great massages, & waxing!! Staff is very friendly, attentive, and kind.

Josie Hodan Been there having my nails done for many years now. It was Lilys nails salon then, I happened to be creatures of habit, I dont like changes. I find Milan nail salon staff are very accommodating and very pleasant to their clients. Helen, Tom, Tonya and Kim just such wonderful people. They treat me like a family, not just a clientele.

Blanca Flores My Nails lasted over a month now and they’re still looking good I just need to refill them because of the Girls so happy about it this happened before