The Best 12 MEDICAL SERVICES near Fremont, CA (Part 3)

Claire The nurses and doctors I spoke to were great. But I got charged $4500 for the emergency room (aka me sitting in their waiting room). And I now have to pay for most of that out of pocket. Sitting in the waiting room and having my vitals taken in the lobby somehow cost more than twice the cost of my x-ray. I will NEVER come back here. Update: I called the number they left below. They said that $4600 is just their fee for seeing you and there’s nothing they can do to change it. That’s criminal. DO NOT GO HERE!!!!

Server Agirman I was happy with the doctors here but today they just charged my insurance ~$8800 for a Neck MRI with contrast. That is absolutely outrageous. I got a call from billing department saying that its correct and comparable to other hospitals in the region. Anyone knows such MRI costs less than $800-$1000 in any other location. This is effectively insurance&hospital scam to pass along the cost to insured.

TK Safi I always have a great experience whenever I come here. I usually see Annabelle and Ekta, and they are both awesome. Unlike most doctors offices that try to rush you out as soon as they can, here I’m always seen quickly and they take their time answering all my questions. So far they have gone above and beyond to try to be helpful. I really cant understand some of the negative comments here, maybe they just weren’t prepared?

Margaret Jacobson terrible experience. they didnt answer their phone when i called so i drove there to get tb test. they didnt have the supplies. the clerk at the front desk was uncaring. she had an attitude. told me i could have gone to the union city office. Terrible customer service.

Mel L. Outpatient blood draw dept: Very bad and inconsistent service. Waited 45 min for blood draw when told there was a 30 minute wait, while others arriving after us were called before us. Very poor service.

Jenn Mitchell This pops up under the Urgent Care search, but it is not one. Just writing this review in case anyone else is looking for an urgent care. Don’t come here. Ha, this also shows up as an ER. ERs don’t close at 6.

Jonathan Espinoza This place has the worst service that I have ever experienced in the health care field. Receptionists don’t have a good personality and aren’t welcoming. The people who call you in don’t even introduce themselves, the assistant once I got in the room rushed to get the room ready when I was already in the room. That’s supposed to be done ahead of time. The so called “doctor” was terrible at his job and had missing teeth too. He came in quick didn’t even ask for any prior information on what I had. He just looked at what I had without even touching it. Which in my case you can’t see what I have unless you touch it. He came back and told me what I had supposedly. And all he said was “people get this at age 18-25 years old, but if you want to know more about it just research yourself on your phone.” Like he didn’t even give me a brief description, picture example, or even a printed copy with a short summary of what it is. I would think twice before coming in to this terrible clinic. Wouldn’t recommend one bit. It’s a bit sketch honestly.

RK P Hello I have never seen something like this doctor and front desk they don’t care someone problem like time, job and feeling that we have and when they cancel your appointment and schedule to next year, and its happening from last year and no respect for any human and when I talk to my own doc she said its free that is why they don’t care about any patient, you guys have to put a large lock to your door and never open it back cuz there is no management no respect no doc, and no machine and please don’t wast someone time cuz your all patients are related to low income family and immigrant, maybe your family were an immigrant and you became a doc now Thank you

Umen Singh Very rude staff at this hospital ranging from the security guards (male guard last name Aguilar on duty 3/15/25 around 3:30pm. I stopped by at his desk in the ER to ask for directions. He was on his cell phone and seemed to get really annoyed when bothered) stationed in the emergency room to the entire hospital staff. Staff will see clearly that you have questions and they will totally ignore you while they chit chat amongst themselves. Clearly they are in the wrong business of helping patients and their families. Wish the hospital administration had programs and trainings in place for employees to be more empathetic to patients and families when they visit the hospital. Goes a long way.

A.T I got hit on a scooter. When I was here what a nightmare. After the checked all my scrufs and my injuries. They put me in a room for more than 6 hours. Then say yeah you can walk youre good. Not only that I paid $150 to kaiser now they want another $150. Silicon valley what a scam. I guess Ill wait because I wont pay 2 times. Health care is such a scam all they want is money not helping patients.

Kitty Mikesell My mom was sent to the emergency room this afternoon 1/25. The nurse Navi showed very patient and caring in her great professionalism. The lab lady Julie also very kind to help even the connection of my Apple phone. They really do their great jobs to help the patients. Really appreciate for their hearts. This well equipped and professional hospital is highly praised.

Grace Shepherd I have experienced the worst care in my life at Washington hospital. My grandfather also had terrible care here. I have only heard and experienced bad things there. I do not have Kaiser insurance coverage but when I need and ER I go to the Kaiser ER.

Cha Garc Horrible experience. Don’t go there . She’s unprofessional and rude and she’s had a disciplinary case against her but she’s still practicing . She sounds so miserable and she wants the same for other people . Beware , all 4-5 stars are fake . Check yelp or other sources, she really has a bad reputation as everyone seems to have the same negative experience

scott larson what can i tell you about dr siddiq .i abosolutley love her . she has been the best dr. ive ever had .and ive been through the mill on dr.s .mrs.siddiq always spends time with me and answers all of my questions and i mean all of them .i never feel rushed by her and that means alot to me.Ive been her patient for around 13 years .and i would highley recomend her to aneyone who is looking for a great dr...DR Siddiq has always been able to see me when i needed.also returns my calls.thank you for being such a great dr and also someone i would call a friend too, Christine M

M. Kate (NightGoddessy) 5 months to get a new patient appointment. No waitlists maintained, I asked. I wait, finally get in and all that I get is being sent out to Quest for bloodwork, referred to gyno to setup routine appt setup and told to setup a separate annual physical appointment, drumroll: earliest available is 4 months out. So excuse me, what exactly did I wait 5 months for in the first place??? For an appointment that’s even shorter than one made for an actual issue, during which I’m not even looked at, only asked if I have any pressing concerns? No I don’t have any right now, all that was addressed through urgent care when it was pressing, since you know, it’s been 5 months since I set this appt up. What a waste of everyone’s time (hey this could have been an EMAIL), and I wonder what EXACTLY I will be paying for when it comes to THIS appointment. No one made clear through this whole process that this would be absolutely useless. I have ALWAYS gotten a physical when being established as a new patient at all previous practices. “Preventive care” is a sham. It’s no wonder I have been having to opt for urgent care ONLY for the last 5+ years outside of having the luxury of on site medical through previous job. Ugh! US, and maybe Bay Area in particular, medical business (I won’t call it a system because it’s anything but) is a bloodsucking money grabbing machine that would rather see you get as sick as possible and die and charge $$$$ anyway. That said everyone at this office is perfectly nice, though utterly unhelpful in bringing clarity to anything or setting any expectations. Washington Township Medical Foundation is a failure of a business, and, side note, they have a bunch of doctors on their website who aren’t even part of their organization as I found while booking a specialist.

Gricelda Hernandez LMT Chung-Kuang Lin MD was very attentive and respectful during my first visit as a new patient, front office administrator and medical assistant were also kind and caring. Thank you for your excellence to customer service.

lovejulia666 I would not even try to call to speak to a family member or loved one since nobody will pick up. They will transfer you over to requested unit only for nobody to pick up, not even to state said person you are calling about wants to speak or not. This will happen no matter day or time, has happened to two of my family members on separate occasions..terrible, and cruel.

allie vann This review is for my interaction with staff. A loved one being in the hospital is always difficult. Ive dealt with several hospitals and this location has staff that are strong advocates for your loved one. William S. has put my mind at ease with the care of my loved one, and has been integral in helping me navigate care going forward with my loved one.

D F If you your loved one is in the “new building” as the staff reference the Morris Hyman Critical Care Pavilion you practically have to walk a mile from the front registration/check-in desk at the main entrance since the hospital does not staff people there since the pandemic!!! If you have a disability of walking then please be prepare for the long walk or ask for wheelchair assistance. I have provided pictures of the walk as well.

Josip Jason (Box) Nursing staff here are all extremely polite and professional. However, when it comes to doing actual work, they all seem to pass the buck repeatedly. Not a single doctor here does a single scrap of work for a living. The doctors share the most unprofessional, unethical and lazy people I have ever had. The unfortunate pleasure of being alongside. A case manager and social workers here actively try to not do a single thing to help you. Im convinced this hospital is designed to murder people. Despite the fact that no one assists you with absolutely anything, they repeatedly tried to administer me wrong medications, and filled my chart with incorrect information. I can only imagine the horrors that befall patients who can advocate for themselves. Ive stayed here 3 weeks on this stay, and three other times this past year. Each time I stay here the experience gets worse and worse and worse. This past stay was a horrific nightmare that will haunt me until the end of my days. Stay away from this hospital at all costs.

Buff Davis If I could give this hospital ER a zero I would this was the most horrible experience ever if your I’ll DO NOT GO TO THIS HOSPITAL! The nurses treat you horribly and the Doctors treatment are even worse I will not go into details but I will be filing a complaint against the whole ER DEPARTMENT

Adrian Zhang i was born here some years ago, and it’s been all downhill since. i hear the hospital has suffered a concomitant decline, so i cannot help but feel that it may be to blame. five stars

Fanglu Guo Extremely deceptive practice of billing customers. I am very unhappy with such cheating and started to look into the reviews of this place. I noticed I am not the only one that got caught in surprise. Thus review here to help others avoid this place. My story: I went into for a physical exam. Doctor asked a bunch questions about family member history such as parents health, if the patient is taking any medicine, anything wrong in the past, etc. This is where the drama came in. You would think the doctor wants to know your history to help the physical exam. That is what I thought at that time. I mentioned I felt dizzy a couple times every year in the last two years. The dizziness usually lasts one day and then everything is normal again. The hospital charged me ~$230 for this "diagnostic care". It is not treated as physical exam but a separate visit. My surprise: * I didnt ask the doctor for advice. It is the doctor who asked me if I have any health issues blending in the questions of many other health history queries. * They didnt tell me I would be charged for a separate visit if I talked about anything about my health even if the doctor asked. I dont want to pay for this ridiculous charge. The hospital doesnt even give any discount for such cheating. It seems that the new law, SB 1061, will prohibit medical bill from affecting credit report. Lets see how it plays out. Bottom line: Avoid Sutter Health. If you have to use them, be very careful about their bill. For physical exam, dont mention any health issues even if the doctor asks.

L Chen Last year, my wife had her annual physical checkup at PAMF with her primary care doctor, gastroenterologist, and OB-GYN. About a year later, she received outstanding bills totaling over $3,000 for these visits. This came as a shock to us, especially since she had been paying high insurance premiums out of pocket while being unemployed. Fortunately, I was able to speak with Cherish from the billing department, who listened to our concerns and immediately looked into the matter. She resolved the issue quickly and efficiently. It was clear to us that she genuinely cares about helping patients. Both my wife and I are deeply grateful for Cherish’s support and the compassion she showed us. Her assistance made a difficult situation much easier to handle, and we truly appreciate her efforts!