Washington Township Medical - Newark (CA)

5 /5 TK Safi: I always have a great experience whenever I come here. I usually see Annabelle and Ekta, and they are both awesome. Unlike most doctors offices that try to rush you out as soon as they can, here I’m always seen quickly and they take their time answering all my questions. So far they have gone above and beyond to try to be helpful. I really cant understand some of the negative comments here, maybe they just weren’t prepared?

1 /5 Margaret Jacobson: terrible experience. they didnt answer their phone when i called so i drove there to get tb test. they didnt have the supplies. the clerk at the front desk was uncaring. she had an attitude. told me i could have gone to the union city office. Terrible customer service.

1 /5 M D: This is the worst clinic I have experienced. The front desk does not know how to handle paperwork and told me my care will only be 15 minutes for urgent care. Pls do not go there and I will definitely go back to Kaiser next year. I would rather wait for openings near my house; the Warm Springs branch are very much proficient than here. They need to hire people who have people skills for types of races.

1 /5 Mari Filipak: Worst experience that I ever expected from a health care place! I had to have school paper work done at this location, it all started back in August, when my school reviewed paper work many forms weren’t completed! I brought the forms back to this location for them to fill and they LOST it! Yes they lost my original documents with copies of all my personal information and school paper work!!!!!! I was able to get brand new forms and brought back to the clinic on October 10th and I was told I was going to receive a call when the paper work was ready! Finally today almost one month later I called, was held on hold for over 14 minutes to find out forms were finish on October 19!!! Extremely rude front desk! Rude on the phone and rude as overall! Also the front desks mentioned to me that they wouldn’t accept health insurance and charged me $749 for the physicals, when I called their billing department they told me that was not true and that they do accept insurance for school physicals!!! The worst service from health care! Please take your business and your health to a better place!

1 /5 Mari Filipak: Worst experience that I ever expected from a health care place! I had to have school paper work done at this location, it all started back in August, when my school reviewed paper work many forms weren’t completed! I brought the forms back to this location for them to fill and they LOST it! Yes they lost my original documents with copies of all my personal information and school paper work!!!!!! I was able to get brand new forms and brought back to the clinic on October 10th and I was told I was going to receive a call when the paper work was ready! Finally today almost one month later I called, was held on hold for over 14 minutes to find out forms were finish on October 19!!! Extremely rude front desk! Rude on the phone and rude as overall! Also the front desks mentioned to me that they wouldn’t accept health insurance and charged me $749 for the physicals, when I called their billing department they told me that was not true and that they do accept insurance for school physicals!!! The worst service from health care! Please take your business and your health to a better place!

1 /5 M D: This is the worst clinic I have experienced. The front desk does not know how to handle paperwork and told me my care will only be 15 minutes for urgent care. Pls do not go there and I will definitely go back to Kaiser next year. I would rather wait for openings near my house; the Warm Springs branch are very much proficient than here. They need to hire people who have people skills for types of races.

1 /5 Margaret Jacobson: terrible experience. they didnt answer their phone when i called so i drove there to get tb test. they didnt have the supplies. the clerk at the front desk was uncaring. she had an attitude. told me i could have gone to the union city office. Terrible customer service.

5 /5 TK Safi: I always have a great experience whenever I come here. I usually see Annabelle and Ekta, and they are both awesome. Unlike most doctors offices that try to rush you out as soon as they can, here I’m always seen quickly and they take their time answering all my questions. So far they have gone above and beyond to try to be helpful. I really cant understand some of the negative comments here, maybe they just weren’t prepared?

1 /5 M D: This is the worst clinic I have experienced. The front desk does not know how to handle paperwork and told me my care will only be 15 minutes for urgent care. Pls do not go there and I will definitely go back to Kaiser next year. I would rather wait for openings near my house; the Warm Springs branch are very much proficient than here. They need to hire people who have people skills for types of races.

5 /5 TK Safi: I always have a great experience whenever I come here. I usually see Annabelle and Ekta, and they are both awesome. Unlike most doctors offices that try to rush you out as soon as they can, here I’m always seen quickly and they take their time answering all my questions. So far they have gone above and beyond to try to be helpful. I really cant understand some of the negative comments here, maybe they just weren’t prepared?

1 /5 Mari Filipak: Worst experience that I ever expected from a health care place! I had to have school paper work done at this location, it all started back in August, when my school reviewed paper work many forms weren’t completed! I brought the forms back to this location for them to fill and they LOST it! Yes they lost my original documents with copies of all my personal information and school paper work!!!!!! I was able to get brand new forms and brought back to the clinic on October 10th and I was told I was going to receive a call when the paper work was ready! Finally today almost one month later I called, was held on hold for over 14 minutes to find out forms were finish on October 19!!! Extremely rude front desk! Rude on the phone and rude as overall! Also the front desks mentioned to me that they wouldn’t accept health insurance and charged me $749 for the physicals, when I called their billing department they told me that was not true and that they do accept insurance for school physicals!!! The worst service from health care! Please take your business and your health to a better place!

1 /5 Margaret Jacobson: terrible experience. they didnt answer their phone when i called so i drove there to get tb test. they didnt have the supplies. the clerk at the front desk was uncaring. she had an attitude. told me i could have gone to the union city office. Terrible customer service.