Fremont Hospital - Fremont (CA)

1 /5 lovejulia666: I would not even try to call to speak to a family member or loved one since nobody will pick up. They will transfer you over to requested unit only for nobody to pick up, not even to state said person you are calling about wants to speak or not. This will happen no matter day or time, has happened to two of my family members on separate occasions..terrible, and cruel.

5 /5 allie vann: This review is for my interaction with staff. A loved one being in the hospital is always difficult. Ive dealt with several hospitals and this location has staff that are strong advocates for your loved one. William S. has put my mind at ease with the care of my loved one, and has been integral in helping me navigate care going forward with my loved one.

2 /5 Jossy Marie: I am giving this place a two star, I just got my son (16) out of this horrible facility. Bear with me if your loved one is here you need to know the psychiatrist is shady here. I’ only gave this place 2 stars because most of their counselors (people who monitor and do classes with the teens) were amazing to my son and made him feel like a person. He said there’s people there who act like it’s their job and people who act like it’s where they want to be. As good as most of these individuals were, it doesn’t make up for the psychiatrist that works there (I’ll get her name soon) . She was rude to me when I wanted to google the medication she was trying to give my son, made me feel like a bad parent for even second guessing her. I visited my son 3 days after and he had dilated pupils and was acting worse than when I sent him off. He was also blank and very dark. I had never seen him like that in his whole life. I immediately asked he be off the meds and only given melatonin. She told me I was over reacting and that I’m basing my decision on emotions (fair enough) but what I didn’t like is that she told my son I was selfish for taking him off of the meds. I felt there was a better way to go about that. Then my son calls after being 2 days off the meds, acting normal again and saying he’s starting to feel emotions again. He kept saying that anytime he says he feels better the psychiatrist tells him that he isn’t. Come the day he was supposed to be released she says my son asked to stay to get more time in the classes they provide for coping. The thought these classes could be done outside of the hospital and felt she should have mentioned that to him before saying sure he could stay (it’s not a housing). Insurance calls Monday asking for his safety plan and discharge papers and I told them he’s still there and they were confused. I told them I do want my son back but he seems so impossible to get. Since day one of my sons 51/50 that lasted 7 days. I called to make sure he ate, slept and just to see how active he was being in classes. I always had a good report, never had a bad one. Come Tuesday (after I already called for Sunday’s& Mondays update) and they said he was doing good., they tell me my son said he was suicidal and I was shocked bc that’s not the info I was given prior. I had talked to my son the night prior and he was saying how he can’t wait to come home so I was confused and called him later and asked “hey did you say you felt or feel suicidal “ and he said no and assured me he didn’t say that . He even said but mom even if I did feel that way I would have lied bc I need to get out of here. I confront them and say my son is giving the same story I got a day prior but not sure how the story is changing and they are saying they can keep him 2-3 more days!!! It was a fiasco and I did raise my voice and eventually got the news he was coming home the next day. I am happy I am! But if he was suicidal why did you let him come home?? Shouldn’t you have kept him? So either she isn’t doing her job or she lied (for whatever reason) about my son saying that. What she planned on doing or getting out of it idk but one thing is I’m glad I fought for my son. As he sits here smiling and drinking his sprite I know it’s going to be a journey for us, but home is where he needed to be after day 3! I thank the counselors for caring for my son, and knowing exactly who he was when I asked about him and just being able to tell me everything I needed to know. My Son is truly grateful for the services and the lessons he was taught. He complained about the psychiatrist from day 1 but I wanted to see good. I wish I listened sooner. She made this harder on my son and us as a family . We trust these professionals with our kids and to see one trying to turn him against us was wild. And she wanted him there longer?? Just weird. I’m glad my son could see through her and I pray for any child who can’t. Mamas be careful . Yes my son gained knowledge from this hospital and it would have been great despite this one specific person.

4 /5 blitz g: i attended here as a php and iop patient (apart of the adolescents group, so experiences may differ) , and honestly the reviews dont do outpatient justice as it lumps both inpatient and outpatient together. when i first came here i didnt like it at first and was terrified, but it was so much better than expect and by the end of my experience here i was so sad that i was leaving. the patients and MOST of the therapist really made my experience here amazing as i felt like i can speak about experiences and others can sympathize and relate, and also felt like i made progress and came to realizations about myself. the only gripe i have is some bad experiences with staff members (the teacher lady was awful) and the mediocre snacks and food there, but other than that the rest was good. i like this place and recommend it as a resource, anyways shoutouts to andrea, jason, becky, nikki, charlotte, regina, katrina, felicia, and fawzia, love you all and ill miss you all

5 /5 Laura J. Unterguggenberger: I attended Fremont Outpatient group therapy IOP program after recommendation from my regular provider for a higher level of care without having been in Fremont inpatient, for the purposes of attending group therapy. Ive never attended group therapy before and wasnt sure what to expect but cant recommend it enough. Andrea Ruiz and her team presented cognitive behavior therapy and dialectical behavior therapy (DBT) in a way that was both accessible and empathetic. This program provided many great resources and Ted talks as well as having a safe space to process difficult events with people on staff and from the community who understand what youre going through. In addition, Outpatient Program is a great way to get a higher level of support than my regular provider as they also have providers on staff to monitor you and even a very comprehensive cognitive assessment that I was able to take back to my regular provider to get the support I needed for my adhd treatment which has been life changing. After suffering undiagnosed for my entire adulthood. This is a 6 hour assessment that would have cost me out of pocket anywhere else. I would definitely attend again in the future and Im glad to know theyre here. Thank you fremont Outpatient!