Best 11 MD and Hospital near Irvine, CA (Part 4)

Vinita Palaniveloo No transparency regarding service cost. Be prepared for after visit shock when you receive the bill, as they do not provide upfront pricing or detailed cost breakdowns. My experience is paying bills for months after a simple visit. I would rather be sick than be burdened with the bills.

Steve Kane Unfair billing practices at this facility. They charge whatever they want for lab services. Had to pay $400 for preventative coded lab tests (including insurance coverage) because UCI supposedly increased their lab service costs by 50% from 2023 to 2024. Classic case of healthcare facilities ripping people off and I will not be returning.

Carlos Amador Dr I visited is very good but support staff are awful. Called repeatedly over two days to cancel and reschedule leaving messages and no return call. Spent over 20 minutes on hold 1st day , and 10 minutes 2nd with no one answering line. Left messages with my name and phone number requesting a return call and have not received a return call. Finally called another office and spike to a receptionist who reminded me I missed visit and I explained why while asking for help scheduling a visit and was told she could not help yet she was able to see I had missed a visit? I eventually gave up waiting for help and drove to clinic. The staff at front desk who appeared to be new informed me I had been dialing wrong number. I showed them appointment card with number I had been dialing and they repeated that it was wrong number. I then dialed it after placing it on speaker and they were able to hear voice mail stating Ive reached progeny and gave options to press for different clinics. The response was I dont know where you got that but the number on card I just gave you is correct number. Im dumbfounded?

Brianne Wick Worst experience ever. They do not listen to their patient, very sad. Everyone is different when it comes to medication. It is not a one size fits all. Dr. Trinh look over my care when my doctor had left. Never did she actually call me herself to introduce herself rather interns kept calling me. I’ve been on my current medications for 10 years and after my first meeting with her she wants to change it. Every 3 weeks, she keeps changing it on me. I told her I’m not comfortable changing it and she says ok, go somewhere else, wow. I’ve seen Many doctors here before and clearly as a nurse practitioner Linda, you should start listening to your patients rather then making them feel like a study or guideline. Every patient needs a special treatment plan to whatever it is they need help with.

Jeff Zhan Beautiful brand new hospital campus for UCI health. Updated state of the art technology in all buildings. Open house was today. The future of healthcare starts here.

Jason Williams I went in for a colonoscopy, not exactly a fun process. The entire care team at UCI were incredible. From the second you arrive, parking is free, you are greeted by a friendly receptionist who checks you in and guides you where to go. Then upon check in at the procedure desk, Thuy is amazing, super kind and informative. Then you are walked back to your hospital bed. My nurse team were great and super kind. Dr. Albers is absolutely amazing, he even called me himself the night before to review the procedure. He went through in detail what was going to take place and injected some humor to make it an easy process. I wasnt feeling well before the procedure so the nurses did everything they could to make me feel better. Dr. Albers asked the anesthesiologist to give me some fluids. Dr. Han who was my anesthesiologist, was the best! She is super kind and came to give me fluids, explained the process and wheeled me into the procedure room herself. She then told me how I would feel once the anesthesia was administered. I woke up feeling great, got dressed and went home. I know its their job but, this group of Healthcare professionals are truly amazing! I highly recommend UCI and I have to say, please get your colonoscopy done. Dr. Albers and his team are saving lives.

Dr. Mehrdad Rostami Hoag Hospital Emergency Room deserves five stars for their outstanding care and professionalism. My wife recently visited for her broken wrist, and we were fortunate to have been helped by Physician Assistant Mrs. Sillers and her assistant Anthony. They were both incredibly kind, patient, and knowledgeable. The level of expertise they demonstrated was exceptional. They performed tension and manipulation under X-ray to realign the broken part with great skill and gentleness. It was clear they were not only experts in their field but also deeply caring in their approach. I truly thank Mrs. Sillers, Anthony, and the rest of the team for their compassionate and thorough care. We are so grateful for the excellent treatment my wife received. Thank you

T K Dear Robert Braithwaite, I wanted to express my concern regarding the professionalism of the ER doctors and nurses during our recent visit. Unfortunately, they did not take the time to explain the situation to us, which left us feeling confused and anxious. Also they disrespected us on multiple occasions.Hoag Hospital has always been our preferred choice, but this experience has prompted us to reconsider. I kindly urge you to take a closer look at your team and address these issues. Thank you for your attention to this matter.

Susan Portilla Dr. Gayathri Naik is a very good doctor. She is thorough and very knowledgeable. However, the office staff is very disorganized. They take a huge amount of time following up on orders, losing them at time, and often do not know what they are doing. Frustrating situation for a client who is waiting for results or referrals.

Kathy Case Dr Gozzo was absolutely positively wonderful,thorough,explained everything,easy to talk with and places you at ease. You are in great hands in her care.

Dan Johnson As a prospective patient looking for a new physician (to get a simple flu shot) I attemtped to find a Hoag physician and apparently none in OC have any availability for the next 3 months (this is what I see online and what I was told after calling Hoag to ask). Thats absolutely ridiculous! Why would I join a healthcare system that cant provide timely healthcare? Guess Hoag doesnt want my premium health insurance $. Their competitors are looking like a better bet at this point. UPDATE: I was able to find a new primary care physician in the UCI Healthcare system and didnt even have to wait! They were fast and accommodating, unlike Hoag.

Jane Park Exorbitant pricing - went in for an x-ray, cost nearly 600 dollars (with insurance!). Later found out could have gotten the same x-ray done next door at Memorial for around 50 (they had negotiated rates with Blue Shield). Hoag charges hospital prices at outpatient centers. Inacceptable and totally typical of our dysfunctional health system. Always check with your insurer beforehand and remember to shop around. My primary care doctor sent me here so I didnt ask questions but later regretted it. Never again.

Arash Mehraban They are scammers! They misdiagnosed a simple case of infection common during the winter, like the flu. They prescribed weak antibiotics (a misdiagnosis and incorrect treatment). Instead of prescribing stronger antibiotics, Dr. Arif ordered an unnecessary chest X-ray, which cost me $500, before correcting the mistake and prescribing more effective antibiotics. Never going back!

Gabby K If I only could give a zero… I got charged 1300 for a hip pain that obviously was muscular. But Dr Reed started guessing all my symptoms. He ran a urine test for him to make sure I didn’t have blood I said I didn’t have anything before he ran the test not only that. I told him I was not pregnant and He ran Test on that too! I got charged for x ray 905 dollars which I knew my hip bone was fine he just sent me ibuprofen and my le relaxers which obviously didn’t help either. I should have read all the reviews before going. Now I have a big bill that I don’t even know how I’m going to pay. Never going back to that “doctor”

Steffanie Byrnes I need a procedure under my left eye. I got an authorization a month ago. The referral was extremely vague, didnt explain anything about the procedure or even who I was seeing. I was told by a customer service the authorization was already sent. It was not. I finally talked to a nurse at the hospital that told me what to do. If there is a complex issue, customer service should work with you and trying to figure out what is going on. I really feel that this healthcare dropped the ball. I also didnt feel my concern was taken seriously. I will give it a second star of the third customer service representative sends the authorization. It should not be this hard to get a needed procedure. Nor should they lie and not bother to send the authorization over.

John Morrell Optum has been difficult to get appointments with for some time. This week it became impossible because of the 4th weekend and the CLOSING THE MV OFFICE FOR 2 days to train. Who does that with no physician to cover the staff in training. As a result my wife who is post op has to wait until Thursday- one full week - to get a telemedicine appointment just to get a referral. The worse care available

Marcela Navarrete This hospital forced Alexis Lorenze to get 3 vaccines in order to be treated! The vaccines had nothing to do with her treatment! She has gone temporarily blind and her body is covered in dark purple “spots”. She. Is severely suffering from this hospitals malpractice and vaccine injury! Lexi is fighting for her life because of this hospital! They need to be shut down!

John Most Dr. Trask and his staff are wonderful. He’s a great doctor, takes his time with you and explains everything so you can understand it. Always helpful and has done wonders for my with the Inspire sleep apnea device. I’m a new person! And his nurses and staff are the best. Highly recommend

John Gasparevich Horrible nessage system Cannot have contact with office and it seems as though the complte message is not sent Only the patients name

Raven Kurosaki Great doctors, terrible office system. My experience so far: Took more than 4 hours just to secure an appointment as a returning patient, and the system is really confusing. Receptionist relayed me to their scheduling department, who didnt seem to know what to do with me when I said I was scheduling an appointment to get tests done. Sends me to the nurse. I had to leave a voicemail each time I was sent somewhere else. Eventually the scheduling lady schedules me properly, but I still dont understand what was so complicated about this process. My name is spelled incorrectly even though I wrote down my correctly spelled name at the first visit, as I was asked to by the office staff. It was never updated in the system. I am rating this facility 2 stars only because Dr. Ali is a fantastic cardiologist who knows what hes doing. He deserves 10 stars, but dealing with this office really gives me a headache.