4 /5 Tristan: EDIT: I will say, Ive gone here a couple more times and I do appreciate these guys. Always fast, always inexpensive. Big A was super nice and helpful. Even gave me one of his hot sauces for free (good stuff, too!). I cant completely ignore the issues described below, but they at least deserve a good rating.
I hate to do this but I received unacceptable service from this company. My front camera on my car broke and the guy said bring it in, hell have a look. He calls later and says my best bet is for them to take out the wiring and see if a rodent chewed through any of the wires. Itll cost $350 but its a good gamble. I say go ahead, and since it was Friday, I asked what the timeline for this is. He replies if he can do it today he will, otherwise Ill have to bring the car back on Monday. 6pm rolls around and I realize I never got a call. Great, now my cars just stuck there and I go a full weekend without it. Monday rolls around and he calls saying sorry, its not the wiring and Ill need to replace the camera. This is an expensive part so I ask him to order a used one to save some $, and he agrees saying itll take a few days to get it. A week goes by. Then another, and I finally text asking what the hold up is. Some other guy calls me and says "sorry, we just plain forgot about you because the guy you were talking to was just filling in for me and crossed wires. We dont do this work and youll have to take it into the dealership." I spent $560 here expecting one way or another to get this job done. If I were told they cant handle this from the start I would have dealt with the dealership from the start. What did I get out of $560? An oil and filter change and a lot of inconvenience and wasted time.
