Honest-1 Auto Care - Vancouver (WA)

5 /5 david spacek: Ive been a customer of this store for six years, primarily for regular maintenance, oil changes, etc.. After my oil change was completed today, I was thrilled to find my windshield was cleaned, my vehicles interior was vacuumed, and the sidewalls of the tires were treated and shined like brand new! This unexpected extra service was most impressive, like what you receive at a high-end dealership, and no extra charge. Thanks to the owner for reinstating this demonstration of care for your customers!! And to Jerry and Eric for their helpful and attentive service. Thank You. Cheers, and keep up the good work!

5 /5 Vanessa Von Horn: SUPERB FACILITY! I dinged my side-mirror on a pillar in an underground garage. Before & after photos below. I’m a grad student on a tight budget. After being quoted large amounts of $$$ at other places, Eric and Trevor took great care of my car and fixed it for an affordable price. Eric has the best customer service with a huge heart! I’m a busy gal; Jerry and Chris, were very flexible with my scheduling - allowing me to schedule and reschedule. They’re open Saturdays, which really helps with the 9-5 jobs. First part they ordered didn’t quite fit and so Trevor did a very handy job with plastic welding! They gave me a few ideas/detailer companies to go through for the paint work since they don’t do that here. All-in-all, really helpful employees. Stands up to the “honest” in the name. Thank you guys! You’ve got a life-long customer with me. - all the best

2 /5 Chloe Ward: To be upfront, I am not a mechanic. I dont know much about that side of things and Im going to trust that the people who worked on my vehicle are honest and experienced and the work is solid. The quality of the work is not the issue here. The level of communication from this shop is unacceptable. My vehicle was with them for two full weeks. In that time they said they would call me with updates at a specified time three times and never followed through. I gave a large grace period (a full day or more) before calling them myself each time. They are kind on the phone, but being given empty promises isnt helpful. I hope this was just a stressful time for them and this is not their standard as this was very disappointing.

5 /5 Cynthia Sparks: Honest has the right name! Going there and only there for 3 years now, they are so thorough, knowledgeable, explain everything to me, polite and friendly, great mechanics. Would not take my auto anywhere else! Thank you Honest!

5 /5 J Groover: I love Honest 1 in Minnehaha, they have done all of the oil changes on my car. I always get an email of the entire inspection, with pictures. I never feel upsold. They offer everything from filters, wipers, and light bulbs if necessary. The office crew are always upbeat and happy to help. I wouldn’t trust my Soul to just any shop. These guys are great.