D & A Auto Repair - Kennewick (WA)

Marie Brittaney (Brattgoblin00) Hands down the best auto repair shop I’ve ever been to! Sarah, Mark, and Edwin are all amazing, friendly, knowledgeable, and genuinely caring. They always treat me like part of the family, not just another customer. I really appreciate how they take the time to explain everything to me and work with me to make the best decisions for my car. I always leave feeling confident and well taken care of. If you’re looking for a trustworthy shop with a great team, this is the place!

Chris Lopez Great mechanic, very trustworthy and stands behind his work. Great prices too! Would recommend to anyone!

Richard Wyer Blew a tire on my trailer and Connor at perfection tire made this experience one to remember. Fast in and out service. Customer service was top notch I’ll be returning!

Chris L Tyler at 360 Automotive really came through for us! He was able to fit us in within 24 hours for a prepurchase inspection on a used car we were considering. They did a really thorough job checking everything out for us and helped us make a good decision on whether the car was a good fit for us in the long run. Easy to make payment and provided a digital copy of the inspection results for us to review. Though the comprehensive inspection was about $200 more than we were quoted by other mechanics, we would highly recommend them as it was by far the most thorough weve seen and we appreciated their feedback and expertise. Well worth it!

Juan C Ochoa My 2009 Nissan had knocking sounds. They quickly gave me a diagnosis with a fair estimate cost. The staff at the desk Wayne was super friendly. Would definitely recommend to friends.

pete7317 Mike truly saved our trip. Our alternator went out on our trip to the Oregon coast. He was able to help us out on a Sunday and got us back on the road in no time. Wonderful experience and would use him again in a second!

Grant Clarno This guy helped out in a pinch! Fixed mine and my wifes car before our travel to Oregon. Very knowledgeable and was great with communication. Definitely using him next time!

Lindsay Johnston This company seems awesome. They have a shuttle service which is really helpful. They got me in last minute before a big road trip. The guy who drove the shuttle had so many great things to say about the company —“best boss I’ve ever had.” The inspection report they texted me was really handy and easy to understand. They weren’t trying to nickel and dime me. I mentioned that I was pretty handy and they said I could save $30 by fixing my taillight myself. That type of service makes me WANT to support them and give them my money. THANK YOU!

Cheri Davis Sas tested my alternator for free and when they didnt have the part they werent shy to recommend somewhere else. Side note to the employee with the since of humor that put a smell me sign on the coworkers back I loved the workplace fun. Even if you were told to remove it.

Chuck L. Update: Had another great experience with new 2020 2500 Cummins Ram Jan 2021 for routine maintenance, Thank you all again. Just had my first interaction with WRAR this past week 08/19. They we extremely courteous and excellent to work with. I made my appointment to have an aftermarket Bull Bar installed on my Ram 1500 Sport Truck. They got me in very quickly and did a great job and got me my truck back the same day. They offered me a ride home or work which was very kind of them even though I had a ride set up already. The install work so far is great... They even did a follow up via text to make sure I was happy with the work, Thank you WRAR. AS my newer vehicles go out of there manufacture warrantys I plan to use them for all my maintenance in the coming year. We try and support our local city businesss as much as possible in WR. Want to keep them here and its so convenient too. Their prices seem fair and competitive for the Tri Cities area as well. Will use them again! A++ for service and communication and friendliness. Update 06/04/2020 Took my 2nd vehicle in for routine maintenance on our 17 Honda Accord sport. Once again WRAR did a wonderful job. Montana was awesome as always at handling everything from delivery to pickup. Thanks again for being the best Automotive and honest repair shop in West Richland. Will be back....