M-Pact Auto Repair - Kennewick (WA)

MA Burke Keith was able to fit me in within a couple of days; came over and diagnosed my battery issues, identified the cause, charged it up, and asked a reasonable price for his time. He ensured there were no other hidden electrical issues causing the battery to drain and didnt try to create drama or insinuate that anything else was needed or would be needed. I trust him and appreciate his professionalism.

S P My check engine light popped on and the dealership couldnt even get me in to check the codes so I knew if my car was safe to drive. MSAR was able to get me an appointment Monday morning and called me throughout the process. I was back in my fixed car the following afternoon. Great staff. Plan to come back in the future for needed tune-ups.

Jason Haggerty Willing to find the parts needed if they don’t have them.

Andrew Brasser Needed a new car FAB. The technician came out to the car and within 5-10 minutes had our new FAB done and ready to go.

Chris L Tyler at 360 Automotive really came through for us! He was able to fit us in within 24 hours for a prepurchase inspection on a used car we were considering. They did a really thorough job checking everything out for us and helped us make a good decision on whether the car was a good fit for us in the long run. Easy to make payment and provided a digital copy of the inspection results for us to review. Though the comprehensive inspection was about $200 more than we were quoted by other mechanics, we would highly recommend them as it was by far the most thorough weve seen and we appreciated their feedback and expertise. Well worth it!

Keith G My daughter had the engine light come on and her vw went into “limp mode” halfway through a 7.5 hour drive. The guys at Advanced got her back on the road quickly and effectively while treating her with kindness and generosity of spirit which is all to rare in the world today. Two thumbs up!

Richard Wyer Blew a tire on my trailer and Connor at perfection tire made this experience one to remember. Fast in and out service. Customer service was top notch I’ll be returning!

Peter Wilhelm Matt and the team at Steve’s Tire and Auto have risen to the occasion twice in the last couple months with two of our vehicles that our kids drive and take out of town to school. The first was a bad pothole that damaged the rim of an older Mazda CX-5. Matt was able to source a used OEM wheel at significant savings…and, it looks great. The other was fitting in our son’s 2008 Saturn Vue for an inspection and oil change during his short 3-day visit. The inspection found a few other items which we gladly accepted and they were able to fit into the schedule. I trust Matt and his team to help ensure my kids vehicles are reliable and safe. Steve’s Tire and Auto is my trusted shop for newer or older vehicles.

Christie Hur This place will go above and beyond for great service. I feel like when I first moved here and found this place, I struck gold. My car has been running smoother than it ever has. The price on services were very affordable. David is also very accommodating and very understanding. Another great thing is that it is open on Saturday. You can call for an appointment and usually can get in the next day.

Nick H Black Butte did a great job on a couple of my vehicles so far, great work, great service, reasonable price. And gets the job done in a timely manner. I would highly recommend Black Butte for any auto repair. And I will be bring my vehicles to them for sure.