Benton Franklin Health District - pasco - Pasco (WA)

Emma Robinson Just had my second child, first child at the new location at the hospital. My amazing Obgyn Dr Ponder and my amazing nurse bree got me thru a suprise successful vbac, came in already at a 10 with my water leaking, and my nurse bree really helped me push through all the pain and helped me through my vbac, I know I couldnt have done it without her and my Drs encouragement. Even came and saw me and baby the next day to make sure we were doing good! My doctor and my nurses were truly amazing. 10/10 experience.

Makayla Lee They Cancelled my appointment day I made it (over a month ago) they claim they called me and left a voicemail but I show NO record of either. They told me that doctor I made an appointment with is leaving next month and that I fudged up by not calling and should not have scheduled it on THIER website. I’m a first time mom and the receptionist/ whoever answered the phone was extremely rude. The doctor is STILL on the website able to be chosen for appointments AND to pick as a PCP.

Cathy Somdahl I have to say I am very impressed with Dr. Ryan and his staff. I am a woman with a complex medical history having autoimmune disorders. Of course I see specialists, for those issues, but needed a good general practitioner too. Dr. Ryan is a genuine, down-to earth person, who has a relaxed, comfortable yet professional environment. I especially like that hes an animal lover and many times his dogs wander the halls and join in during appointments too. Personally, I look forward to seeing the dogs in the office it creates a "soothing" atmosphere. Ive seen my share of doctors over the course of my life and I appreciate how much he cares. He and his staff seem to go the extra mile to make sure that I get the care that I need. If he cannot treat what ails, me provides with me referrals to other competent medical professionals who can. While no one is perfect, and yes I have had to sit in the waiting room for awhile before, but I realize its because he is being thorough with his patient(s) and I too benefit from that so I am definitely not going to find fault with him in that regard. I think we all benefit from good doctors doing, what they do best which is care for us as their patients. Keep up the good work!

Mary Tompkins Dr Thayer performed hernia surgery it was my 3rd surgery this year. I was very nervous and had a lot of anxiety. She was referred to me by another surgen and I am so grateful for her. She spent time with me explaining everything and answering my questions. She did her best to help control my pain and was compassionate. Thank you Dr Thayer!

Teresa Thomsen I have been having colonoscopy for years. This experience was very efficient, fast, and very professional. Nursing staff was friendly and kind. Dr Boon came in before the procedure, went over everything , took the time to make sure I didn’t have any questions. Normally you are very sleepy after the procedure, but I was awake and feeling good. When I was leaving Dr Boon came and talk to me about the results. Best experience I have ever had. Thank you

Julie Watts Dr.Donaldson is a caring doctor, and it felt like she really listened to our issues and has a vested interest in getting to the root of the problem and finding a solution. Would definitely recommend!

Mohit Dr. Mayuga is an incredible obstetrician who provided exceptional care throughout my wifes pregnancy journey. Her guidance and support at every step, especially considering we were first-time parents, were invaluable. Dr. Mayugas dedication and tireless effort during labor ensured a smooth and proper delivery. She displayed a remarkable level of care and expertise, making the entire process less daunting. Were immensely grateful for her outstanding support and highly recommend her to anyone seeking a compassionate and knowledgeable obstetrician.

Dot Hailey Most of my care has been satisfactory. However sometimes you are forced to wait in line forever to check in, this is at front. At least lab now has owe check in so this should help. Other concern is lack of operators when you call for appointments, mostly you are forced to wait on hold forever or get call back. This is not always convenient if not always have access to phone. Today at my appointment with primary care doctor I was called in my nurse timely but then had to wait in exam room for 25 minutes. I don’t feel this is acceptable, also it was totally freezing in this room. I think there is room for improvement.

RieRie Carla Gaul was great, super kind and attentive. Quick wait and the front desk was helpful. She was able to address all my concerns and left me feeling like I had a real plan in place for my health.

Justice Fonfara I had my first appointment with her today she was very amazing and listened to me totally recommend her to other people