Arrows Automotive - Seattle (WA)

Cristina Szumilo Don helped me diagnose an ongoing issue over the phone and saved me hundreds of dollars! Im incredibly grateful for the honest and genuine customer service he provided.

Alan Fluder Fantastic service. Went in to get brakes replaced and it was all done in ~3 hours. Was able to get a quote over the phone as well. 5 stars!

Johnny Chung Very kind and helpful. I literally mean helpful, they told me honest things found, very opened to pricing with no surprises. They have earned a customer who will now come regularly for oil changes, maintenance updates and other fixes needed. Im happy I came to them for assistance with my car.

Alejandra Gonzalez Amazing service. Took my car in and they immediately worked on it and sent pictures so we were able to see what was wrong with the vehicle. Shoutout brian for taking care of us and being honest.

Paul Worrlein I hired this shop for a pre- purchase inspection of a Porsche. The price was very reasonable, they were willing to talk to me beforehand and afterwards and were very patient with my many questions. They also sent me interim updates while they were doing the inspection. I feel like the inspection was fairly thorough, And they were very friendly to deal with. The technician who helped me is named Max. Five stars from me!

Yos Been Going to Vu for years he is honest hardworking and couldn’t ask for a better mechanic. In Today’s world where everything and everyone is trying to take advantage of you and get your money. vu still remains honest and trustworthy. Even after moving an hour away from Seattle I still bring my car in to Vu. Because I trust him that much. If you want an honest mechanic that knows his stuff look no further!

Ashley Gothenquist Great place and super helpful staff! My rear tire popped during rush hour and AAA wouldnt be able to come for a long while, so I was very lucky to be only a block away from Jeffs. Despite the heat and the unexpected nature of the situation, Matt and Pops took the time to not just help me replace the popped tire with my spare, but patched the holes that caused the issue in the first place! It is such an encouraging experience to know that the local auto shop is not only the place with the comedic signs, but also a place with great character.

Mike Decker Love this place, honest and fair. Ive been there several times as my 2012 Rogue is wearing down. From serpentine belt, engine replacement, AC compressor replacement, and next up is brakes, rotors, wheel bearing and an axle replacement. Thank you for your great service!

Amber Green This is the best experience I’ve had with a mechanic. He was straight to the point.. no BS (which is rare to find these days) As a woman it was the best feeling ever to be taken seriously & to be talked to with honesty. They took in my car in same day, which thank god because I got a new job & needed it immediately!! They got it fixed quicker than expected & the price seemed reasonable. Overall an easy experience. I will 100% be making this my go to car spot from now on. Thanks again!

Dona Magno Had a great experience at Mosé. My car was staeting then not starting. Brought my car down for them to check out. The hope was that they could recreate the same issue at their shop so they could do a diagnostic in that moment. Of course every time they tried, my car started right up. A code did pop up in the initial diagnostic history that seemed like the best bet to pursue. I need my car to work and make a living, so to me it made sense to move forward with that repair. I felt very comfortable pusuing the most likely repair because Mose’ & Carlos were so kind and patient with answering the multitudes of questions that I had. I got the vibe of honesty which is very important to me. Carlos told me to bring my car back in 15 days so they could check for any new codes that might pop up. Follow through to boot! Instead of pay your invoice. Here’s your key back. Good-bye. That is good customer service that will build a relationship with any new client.