St David’s Round Rock Medical Care Main Entrance - Round Rock (TX)

Nicole Bordunov I had a terrible experience with BSW. I saw Celeste Bryand. I do not have a lot of health complications and needed very little at my regular physical. Celeste ordered labs for me to come back to the office and get. Then I receive a surprise bill that since I am a “new patient” i have to pay $130 out of pocket for a new patient fee. I have been a new patient at other offices many times before since I have moved states several times, not once have I ever paid a “new patient fee.” I should have taken this as a red flag, but still went ahead with my regular, preventative labs. Then months later I receive a bill for $760 for labs. I have spent countless house on the phone with my insurance and BSW. My insurance tells me BSW is not coding the charge properly. My insurance DOES cover labs but needs BSW to code them appropriately. BSW will not change the coding, I have asked them to resubmit and review and nothing has changed. They have not been helpful one step of this process. I set up a payment plan and BSW STILL sent me to collections. They are a trash company with not one bit of humanity in them. I will never ever ever let myself or one of my loved ones end up in the care of BSW. TRASH.

Chuck Phillips Simply the best team to go to with urological issues. Dr Jacomides took excellent care of me after I had to change providers due to poor follow-up. Of course the office and technical staff are equally amazing. My primary care provider was very pleased with the level of communication she received from NAU. This is were I would take my family if they needed care.

Christian Acevedo Im surprised to see some negative reviews regarding the office staff because Ive been going to this practice/location since September 2021 and have not really had any bad experiences with them. Theyve always been kind in person. Over the phone I feel like some of them can be short or seem rushed but I also assume the phone is constantly ringing so theyre just trying to get everyone helped as quickly as possible. I dont know who the referral coordinator is, but theyre incredible. My insurance requires referrals for specialists and Im grateful this office allows you to call and share what specialist youre trying to see and for what reason and the referral is processed within less than 48 hours. When they expire, a simple call noting it needs to be renewed is all I need and bam. Ive been seen Ashley Bubb, NP and shes got a great bedside manner and, I believe, genuinely cares about your wellbeing and health. I usually only visit for my annual, but this year Ive had to visit several times and have had the chance to experience how she practices more and more and Im very happy. Shes receptive and willing to work with your requests but also notes any issues or things that could potentially interfere. Her nurse, Abby, is also incredibly kind and shows a genuine interest in what brings you to the office that day.

DeAngel Brown Dr. Cheelopalle is amazing. She didnt mind answering any questions we had. Our appt was for 2:15. We were called back by 2:20.

Alex Ludwig Kind staff. This hospital was highly recommended and really helped me. Very clean.

Maddy Drye Dr. Calzada is the most caring mental healthcare professional I’ve ever met, certainly the most caring psychiatrist. You’re in good hands.

Ruca Martinez Been having a struggling couple of months since the wreck and the staff and helpfulness this facility provides is top notch! Tremendously helpful and lead me in the right direction without making me feel in the wrong or dumb. I appreciate and love this facility for their awesome staff

David Miles Have to admit I was very anxious to get some medical attention. So I reach out to Total Mens care. And the location I called they was booked for the day but in the same breath they recommend me to their location in Round Rock on 79. And definitely Im grateful for their Staff as well. Very professional and informative towards my insurance. And time waiting to be seen was prompt and lastly the Doctor was indeed knowledgeable and season with grace within her profession. Thank you Guys for ministering to my need ❤️ Blessings and Favor throughout the month.