NAU Urology Specialists - Round Rock - Round Rock (TX)

Jessica Jones Janet Wilson, NP has been absolutely brilliant with our daughter and with us. She’s educated us (and the ex-husband) about medications: action, half-life, side effects, interactions... She has actually *seen* our daughter and treated *her* and not just her clinical picture. Highly recommend her and the staff here.

Nicole Bordunov I had a terrible experience with BSW. I saw Celeste Bryand. I do not have a lot of health complications and needed very little at my regular physical. Celeste ordered labs for me to come back to the office and get. Then I receive a surprise bill that since I am a “new patient” i have to pay $130 out of pocket for a new patient fee. I have been a new patient at other offices many times before since I have moved states several times, not once have I ever paid a “new patient fee.” I should have taken this as a red flag, but still went ahead with my regular, preventative labs. Then months later I receive a bill for $760 for labs. I have spent countless house on the phone with my insurance and BSW. My insurance tells me BSW is not coding the charge properly. My insurance DOES cover labs but needs BSW to code them appropriately. BSW will not change the coding, I have asked them to resubmit and review and nothing has changed. They have not been helpful one step of this process. I set up a payment plan and BSW STILL sent me to collections. They are a trash company with not one bit of humanity in them. I will never ever ever let myself or one of my loved ones end up in the care of BSW. TRASH.

Ruca Martinez Been having a struggling couple of months since the wreck and the staff and helpfulness this facility provides is top notch! Tremendously helpful and lead me in the right direction without making me feel in the wrong or dumb. I appreciate and love this facility for their awesome staff

Marcela NaBa Dr. Tran at Legends Medical Clinic is very knowledgeable! She had a lot a patience with me and my husband asking a lot of questions. The staff is also really helpful and accommodating. Highly recommend it!

Tony Whittington Beautiful medical facility. All the staff seemed very nice and helpful.

Bill Holder Several medical providers in one building. Limited parking with lots of trees.

Ritz 123 Good

Christian Acevedo Im surprised to see some negative reviews regarding the office staff because Ive been going to this practice/location since September 2021 and have not really had any bad experiences with them. Theyve always been kind in person. Over the phone I feel like some of them can be short or seem rushed but I also assume the phone is constantly ringing so theyre just trying to get everyone helped as quickly as possible. I dont know who the referral coordinator is, but theyre incredible. My insurance requires referrals for specialists and Im grateful this office allows you to call and share what specialist youre trying to see and for what reason and the referral is processed within less than 48 hours. When they expire, a simple call noting it needs to be renewed is all I need and bam. Ive been seen Ashley Bubb, NP and shes got a great bedside manner and, I believe, genuinely cares about your wellbeing and health. I usually only visit for my annual, but this year Ive had to visit several times and have had the chance to experience how she practices more and more and Im very happy. Shes receptive and willing to work with your requests but also notes any issues or things that could potentially interfere. Her nurse, Abby, is also incredibly kind and shows a genuine interest in what brings you to the office that day.

Marlen Burrows I made an appointment online for 7:20 on Friday using the user-friendly steps on the appointment booking page. I get there early was able to checking right away. I only had to wait a few minute to be seeing by one of the nurse. She was very kind and respectful. I told her all about my deep coughing that I wanted to look at. After she left, I had to wait a few more minute until the actual doctor come to check on me. She was very kind and had very good bedside manners. She also suggested doing x-rays which I agree too. After have the x-rays done and was wait for the doctor to go over it with me, I had a bad coughing fit cause a nurse to ask if I wanted some water which I said yes. Overall great service, clean environment and excellent quality of care.

Jen C The staff is always caring and sympathetic. Scheduling and rescheduling is very easy. Dr. Nihar Patel is very patient and listens to my concerns. Hes the best physician there.