Mercedes-Benz of McKinney - Service & Repair Facility - McKinney (TX)

5 /5 Charles Briscoe: I recently had the pleasure of experiencing the outstanding service at Mercedes of McKinney, and I can’t recommend them highly enough! My Sprinter needed some work, and from start to finish, the team there made the entire process seamless and stress-free. The service was nothing short of exceptional—they fixed my Sprinter in no time, getting me back on the road faster than I ever expected. What really sets Mercedes of McKinney apart is the level of care and efficiency they bring to the table. The staff was professional, knowledgeable, and genuinely committed to ensuring everything was done right. They didn’t just rush through the job; they took the time to make sure my vehicle was in top shape, all while keeping me informed every step of the way. It’s clear they take pride in their work, and that kind of dedication is hard to come by. If you’re looking for a dealership that combines top-tier service with a customer-first attitude, Mercedes of McKinney is the place to go. They turned what could have been a headache into a breeze, and I’m already looking forward to my next visit (though hopefully not too soon!). Five stars all the way—thank you for taking such great care of me and my Sprinter.

5 /5 Clint Clark: Our fuel pump suddenly went out and we were nearby. They were so helpful and courteous. Gabe took great care of us and even worked with our third party warranty company to get the issues resolved.

5 /5 Nina Reddy: I brought my car in for a routine oil change and general service, and the team did a fantastic job. Gabe Harris, the service advisor, was friendly, transparent about pricing, and didn’t try to upsell unnecessary services. The services team completed the work ahead of schedule and even gave me a heads-up about a minor issue I might want to keep an eye on—no pressure, just helpful info. The car runs smoothly, and I’ll definitely be returning for future maintenance. Highly recommend!

5 /5 Rosane Peltz: I had a great experience at Mercedes Benz of McKinney. From start to finish, everything was smooth, professional, and stress-free. I’m especially grateful for my service advisor, Gabe - he truly went above and beyond. Gabe is knowledgeable, friendly, and genuinely cares about making sure everything is done right. He kept me informed throughout the entire process and made sure I was comfortable with every step. I couldn’t be more pleased with the service I received.

5 /5 ay-DREE-ah-nuh: I recently took my vehicle to Mercedes-Benz of McKinney for routine maintenance and couldn’t be more pleased with the entire experience. The technicians were incredibly thorough — the video inspection and detailed summary were chef’s kiss! As someone who appreciates clear, detailed communication, this level of transparency was everything. I also had the pleasure of working with Stephen Wolston again. With the number of vehicles and customers this team sees daily, it meant a lot that he remembered both me and my car. That kind of personalized customer service is rare these days and truly appreciated. If you’re scheduling an appointment, be sure to select Stephen as your trusted MB Advisor — you won’t be disappointed!