1 /5 CHRIS LP: Crooked!
My elderly mom inquired about a transmission issue with her car. She set an appointment and subsequently dropped off her car.
Independent research and assessments from other mechanics guesstimated the repairs to be between $1000 and $1300 in total; diagnostic test, part, and repair.
She then received a quote $2200. Needless to say, she left without her car being repaired and went to another location. That location made the repairs for just under $1000.
Heres the kicker. My mother wrote an honest review of Faith Automotive, capturing nothing but the facts. Faith then contacted her, asking what deal could be made to remove the review. They refunded her diagnostic charge of approximately $140.00 in exchange for removing the review to preserve their false professionalism.
Shes on a very limited fixed income, so she found it a better offer.
I, as her son, feel its despicable at best and deserves to be publicized. They are scam artists taking advantage of people and then covering their tracks by bargaining with people to remove the negative yet factual reviews.